Impact of human resource practices on job satisfaction and performance
Human resources are key organizational resources, especially in hospitality industry where employees’ service quality is a key factor for guest retention and brand building. This study aims to investigate the effect of human resource practices on employees’ job satisfaction and performance. Regressi...
| Main Authors: | , |
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| Format: | Article |
| Language: | Vietnamese |
| Published: |
TẠP CHÍ KHOA HỌC ĐẠI HỌC MỞ THÀNH PHỐ HỒ CHÍ MINH
2020-08-01
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| Series: | Tạp chí Khoa học Đại học Mở Thành phố Hồ Chí Minh - Kinh tế và Quản trị kinh doanh |
| Subjects: | |
| Online Access: | https://journalofscience.ou.edu.vn/index.php/econ-vi/article/view/741 |
| _version_ | 1819133943382802432 |
|---|---|
| author | Lưu Thị Bích Ngọc Lưu Hoàng Mai |
| author_facet | Lưu Thị Bích Ngọc Lưu Hoàng Mai |
| author_sort | Lưu Thị Bích Ngọc |
| collection | DOAJ |
| description | Human resources are key organizational resources, especially in hospitality industry where employees’ service quality is a key factor for guest retention and brand building. This study aims to investigate the effect of human resource practices on employees’ job satisfaction and performance. Regression was utilized for the analysis of data garnered from 162 complete responses from employees working in different functions of 23 hotels of three to five star rankings in Ho Chi Minh City. Results unveiled the positive impact of human resource practices on job satisfaction and performance, which underscores the importance of human resource practices in hospitality services. |
| first_indexed | 2024-12-22T09:55:19Z |
| format | Article |
| id | doaj.art-a3c02240864744edbbd523a230365b10 |
| institution | Directory Open Access Journal |
| issn | 2734-9306 2734-9578 |
| language | Vietnamese |
| last_indexed | 2024-12-22T09:55:19Z |
| publishDate | 2020-08-01 |
| publisher | TẠP CHÍ KHOA HỌC ĐẠI HỌC MỞ THÀNH PHỐ HỒ CHÍ MINH |
| record_format | Article |
| series | Tạp chí Khoa học Đại học Mở Thành phố Hồ Chí Minh - Kinh tế và Quản trị kinh doanh |
| spelling | doaj.art-a3c02240864744edbbd523a230365b102022-12-21T18:30:17ZvieTẠP CHÍ KHOA HỌC ĐẠI HỌC MỞ THÀNH PHỐ HỒ CHÍ MINHTạp chí Khoa học Đại học Mở Thành phố Hồ Chí Minh - Kinh tế và Quản trị kinh doanh2734-93062734-95782020-08-0192121133619Impact of human resource practices on job satisfaction and performanceLưu Thị Bích Ngọc0Lưu Hoàng Mai1Công ty truyền số liệu Khu vực II; Đại học Mở MalaysiaĐại học Thủ Dầu MộtHuman resources are key organizational resources, especially in hospitality industry where employees’ service quality is a key factor for guest retention and brand building. This study aims to investigate the effect of human resource practices on employees’ job satisfaction and performance. Regression was utilized for the analysis of data garnered from 162 complete responses from employees working in different functions of 23 hotels of three to five star rankings in Ho Chi Minh City. Results unveiled the positive impact of human resource practices on job satisfaction and performance, which underscores the importance of human resource practices in hospitality services.https://journalofscience.ou.edu.vn/index.php/econ-vi/article/view/741quản trị nguồn nhân lựcđộ hài lòng trong công việchiệu quả công việckhách sạn |
| spellingShingle | Lưu Thị Bích Ngọc Lưu Hoàng Mai Impact of human resource practices on job satisfaction and performance Tạp chí Khoa học Đại học Mở Thành phố Hồ Chí Minh - Kinh tế và Quản trị kinh doanh quản trị nguồn nhân lực độ hài lòng trong công việc hiệu quả công việc khách sạn |
| title | Impact of human resource practices on job satisfaction and performance |
| title_full | Impact of human resource practices on job satisfaction and performance |
| title_fullStr | Impact of human resource practices on job satisfaction and performance |
| title_full_unstemmed | Impact of human resource practices on job satisfaction and performance |
| title_short | Impact of human resource practices on job satisfaction and performance |
| title_sort | impact of human resource practices on job satisfaction and performance |
| topic | quản trị nguồn nhân lực độ hài lòng trong công việc hiệu quả công việc khách sạn |
| url | https://journalofscience.ou.edu.vn/index.php/econ-vi/article/view/741 |
| work_keys_str_mv | AT luuthibichngoc impactofhumanresourcepracticesonjobsatisfactionandperformance AT luuhoangmai impactofhumanresourcepracticesonjobsatisfactionandperformance |