Research on Determinants Affecting Users’ Impulsive Purchase Intention in Live Streaming from the Perspective of Perceived Live Streamers’ Ability

As an innovative marketing pattern, live-streaming e-commerce supplies advantages over traditional e-commerce in stimulating impulsive purchases. This study developed a theoretical model that examines how perceived live streamers’ abilities (perceived live interaction ability and perceived linguisti...

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Main Authors: Jun Chen, Junying Luo, Tian Zhou
Format: Article
Language:English
Published: MDPI AG 2024-02-01
Series:Behavioral Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-328X/14/3/190
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author Jun Chen
Junying Luo
Tian Zhou
author_facet Jun Chen
Junying Luo
Tian Zhou
author_sort Jun Chen
collection DOAJ
description As an innovative marketing pattern, live-streaming e-commerce supplies advantages over traditional e-commerce in stimulating impulsive purchases. This study developed a theoretical model that examines how perceived live streamers’ abilities (perceived live interaction ability and perceived linguistic persuasion ability) affect impulsive purchase intention based on interaction theory, affective distance theory, trust theory, and Aristotle’s rhetorical appeals. We conducted empirical research through a survey questionnaire to verify the effectiveness of the model. A total of 330 valid samples were gathered from live-streaming users, and partial least squares–structural equation modeling (PLS-SEM) was employed for data analysis. The results indicate that perceived live interaction ability, encompassing responsiveness, entertainment, and personalization, significantly impacts affective distance. Among the four dimensions of perceived linguistic persuasion ability, emotional contagion significantly influences affective distance, whereas expertise, logic, and morality significantly affect cognitive trust. Both affective distance and cognitive trust promote consumers’ impulsive purchases through affective trust. Our research findings provide theoretical and practical recommendations for live-streaming platforms and merchants engaged in live marketing.
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spelling doaj.art-a3ec5d060d8a41b68b1bb4737d030f652024-03-27T13:21:27ZengMDPI AGBehavioral Sciences2076-328X2024-02-0114319010.3390/bs14030190Research on Determinants Affecting Users’ Impulsive Purchase Intention in Live Streaming from the Perspective of Perceived Live Streamers’ AbilityJun Chen0Junying Luo1Tian Zhou2School of Information Management, Wuhan University, Wuhan 430072, ChinaSchool of Information Management, Wuhan University, Wuhan 430072, ChinaSchool of Information Management, Wuhan University, Wuhan 430072, ChinaAs an innovative marketing pattern, live-streaming e-commerce supplies advantages over traditional e-commerce in stimulating impulsive purchases. This study developed a theoretical model that examines how perceived live streamers’ abilities (perceived live interaction ability and perceived linguistic persuasion ability) affect impulsive purchase intention based on interaction theory, affective distance theory, trust theory, and Aristotle’s rhetorical appeals. We conducted empirical research through a survey questionnaire to verify the effectiveness of the model. A total of 330 valid samples were gathered from live-streaming users, and partial least squares–structural equation modeling (PLS-SEM) was employed for data analysis. The results indicate that perceived live interaction ability, encompassing responsiveness, entertainment, and personalization, significantly impacts affective distance. Among the four dimensions of perceived linguistic persuasion ability, emotional contagion significantly influences affective distance, whereas expertise, logic, and morality significantly affect cognitive trust. Both affective distance and cognitive trust promote consumers’ impulsive purchases through affective trust. Our research findings provide theoretical and practical recommendations for live-streaming platforms and merchants engaged in live marketing.https://www.mdpi.com/2076-328X/14/3/190live-streaming e-commerceimpulsive purchaseaffective distanceaffective trustperceived live streamers’ ability
spellingShingle Jun Chen
Junying Luo
Tian Zhou
Research on Determinants Affecting Users’ Impulsive Purchase Intention in Live Streaming from the Perspective of Perceived Live Streamers’ Ability
Behavioral Sciences
live-streaming e-commerce
impulsive purchase
affective distance
affective trust
perceived live streamers’ ability
title Research on Determinants Affecting Users’ Impulsive Purchase Intention in Live Streaming from the Perspective of Perceived Live Streamers’ Ability
title_full Research on Determinants Affecting Users’ Impulsive Purchase Intention in Live Streaming from the Perspective of Perceived Live Streamers’ Ability
title_fullStr Research on Determinants Affecting Users’ Impulsive Purchase Intention in Live Streaming from the Perspective of Perceived Live Streamers’ Ability
title_full_unstemmed Research on Determinants Affecting Users’ Impulsive Purchase Intention in Live Streaming from the Perspective of Perceived Live Streamers’ Ability
title_short Research on Determinants Affecting Users’ Impulsive Purchase Intention in Live Streaming from the Perspective of Perceived Live Streamers’ Ability
title_sort research on determinants affecting users impulsive purchase intention in live streaming from the perspective of perceived live streamers ability
topic live-streaming e-commerce
impulsive purchase
affective distance
affective trust
perceived live streamers’ ability
url https://www.mdpi.com/2076-328X/14/3/190
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AT tianzhou researchondeterminantsaffectingusersimpulsivepurchaseintentioninlivestreamingfromtheperspectiveofperceivedlivestreamersability