Lurking In Office WhatsApp Group: Examining the Role of Neuroticism, Knowledge Contribution Loafing, Fear of Losing Face, and Playing Dumb
Introduction. WhatsApp group is ofen used as online communication among employees for achieving effectiveness and efficiency at work. However, they often passive and silent and may hardly contribute much to work-related discussions which known as lurking behavior. This study aim to measure whether a...
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| Format: | Article |
| Language: | English |
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ООО "КРЕДО"
2023-09-01
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| Series: | Российский психологический журнал |
| Subjects: | |
| Online Access: | https://rpj.ru.com/index.php/rpj/article/view/1493 |
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| author | Wahyu Rahardjo Indah Mulyani Milka Santoso Meity Arianty Ridho Akbar Yogandito |
| author_facet | Wahyu Rahardjo Indah Mulyani Milka Santoso Meity Arianty Ridho Akbar Yogandito |
| author_sort | Wahyu Rahardjo |
| collection | DOAJ |
| description | Introduction. WhatsApp group is ofen used as online communication among employees for achieving effectiveness and efficiency at work. However, they often passive and silent and may hardly contribute much to work-related discussions which known as lurking behavior. This study aim to measure whether a number of variables such as neuroticism, knowledge contribution loafing, fear of losing face, and playing dumb affect the lurking in the WhatsApp office group. Methods. Participants in this study were 600 employees from various cities in Indonesia. Multiple regression was carried out to measure the effect of each variable on the hole as the dependent variable. Results. The results showed R square = 0.615 which means, all independent variables have a large and significant contribution on lurking behavior. Although all the independent variables had a great influence on lurking, partially it appeared that only neuroitisism and fear of losing face had a significant effect on lurking. Discussion. Tasks at work are often delegated, shared, and discussed with work team members through WhatsApp groups. These conditions can encourage individuals with high neuroticism to withdraw from conversations in WhatsApp groups. It happens because that condition makes individuals with high neuroticism feel anxious, uncomfortable, and vulnerable to pressure as a result of work-related discussions in WhatsApp office groups. In addition, the fear of getting a negative response in the form of criticism from other group members, which includes personality, the fear of being wrong, and not believing in the environment, is a factor that must be considered in lurking behavior. |
| first_indexed | 2024-03-11T15:57:09Z |
| format | Article |
| id | doaj.art-a44884d4ebbb444b83144fffd661ee48 |
| institution | Directory Open Access Journal |
| issn | 1812-1853 2411-5789 |
| language | English |
| last_indexed | 2024-03-11T15:57:09Z |
| publishDate | 2023-09-01 |
| publisher | ООО "КРЕДО" |
| record_format | Article |
| series | Российский психологический журнал |
| spelling | doaj.art-a44884d4ebbb444b83144fffd661ee482023-10-25T09:44:15ZengООО "КРЕДО"Российский психологический журнал1812-18532411-57892023-09-0120322023610.21702/rpj.2023.3.121616Lurking In Office WhatsApp Group: Examining the Role of Neuroticism, Knowledge Contribution Loafing, Fear of Losing Face, and Playing DumbWahyu Rahardjo0https://orcid.org/0000-0001-6810-3071Indah Mulyani1https://orcid.org/0009-0009-5476-2485Milka Santoso2https://orcid.org/0009-0005-9645-027XMeity Arianty3https://orcid.org/0009-0009-2313-5219Ridho Akbar Yogandito4https://orcid.org/0009-0001-0382-406XGunadarma UniversityGunadarma UniversityGunadarma UniversityGunadarma UniversityGunadarma UniversityIntroduction. WhatsApp group is ofen used as online communication among employees for achieving effectiveness and efficiency at work. However, they often passive and silent and may hardly contribute much to work-related discussions which known as lurking behavior. This study aim to measure whether a number of variables such as neuroticism, knowledge contribution loafing, fear of losing face, and playing dumb affect the lurking in the WhatsApp office group. Methods. Participants in this study were 600 employees from various cities in Indonesia. Multiple regression was carried out to measure the effect of each variable on the hole as the dependent variable. Results. The results showed R square = 0.615 which means, all independent variables have a large and significant contribution on lurking behavior. Although all the independent variables had a great influence on lurking, partially it appeared that only neuroitisism and fear of losing face had a significant effect on lurking. Discussion. Tasks at work are often delegated, shared, and discussed with work team members through WhatsApp groups. These conditions can encourage individuals with high neuroticism to withdraw from conversations in WhatsApp groups. It happens because that condition makes individuals with high neuroticism feel anxious, uncomfortable, and vulnerable to pressure as a result of work-related discussions in WhatsApp office groups. In addition, the fear of getting a negative response in the form of criticism from other group members, which includes personality, the fear of being wrong, and not believing in the environment, is a factor that must be considered in lurking behavior.https://rpj.ru.com/index.php/rpj/article/view/1493lurkingneuroticsmknowledge contribution loafingfear of losing faceplaying dumboffice whatsapp group |
| spellingShingle | Wahyu Rahardjo Indah Mulyani Milka Santoso Meity Arianty Ridho Akbar Yogandito Lurking In Office WhatsApp Group: Examining the Role of Neuroticism, Knowledge Contribution Loafing, Fear of Losing Face, and Playing Dumb Российский психологический журнал lurking neuroticsm knowledge contribution loafing fear of losing face playing dumb office whatsapp group |
| title | Lurking In Office WhatsApp Group: Examining the Role of Neuroticism, Knowledge Contribution Loafing, Fear of Losing Face, and Playing Dumb |
| title_full | Lurking In Office WhatsApp Group: Examining the Role of Neuroticism, Knowledge Contribution Loafing, Fear of Losing Face, and Playing Dumb |
| title_fullStr | Lurking In Office WhatsApp Group: Examining the Role of Neuroticism, Knowledge Contribution Loafing, Fear of Losing Face, and Playing Dumb |
| title_full_unstemmed | Lurking In Office WhatsApp Group: Examining the Role of Neuroticism, Knowledge Contribution Loafing, Fear of Losing Face, and Playing Dumb |
| title_short | Lurking In Office WhatsApp Group: Examining the Role of Neuroticism, Knowledge Contribution Loafing, Fear of Losing Face, and Playing Dumb |
| title_sort | lurking in office whatsapp group examining the role of neuroticism knowledge contribution loafing fear of losing face and playing dumb |
| topic | lurking neuroticsm knowledge contribution loafing fear of losing face playing dumb office whatsapp group |
| url | https://rpj.ru.com/index.php/rpj/article/view/1493 |
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