Evaluating Dance Consumption through the Experiential Value Approach

Purpose – The experiential paradigm has been confirmed as a valuable means to explore and understand people’s consumption of cultural services, thus drawing an increasing interest in the marketing and consumer behavior literature. In this context, consumers’ behavioral decisions are considered not a...

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Main Authors: Manuel Cuadrado, Maja Šerić, Martina G. Gallarza
Format: Article
Language:English
Published: Faculty of Economics & Business, Zagreb, CROMAR (Croatian Union of Marketing Associations) 2018-01-01
Series:Tržište
Subjects:
Online Access:https://hrcak.srce.hr/file/311471
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author Manuel Cuadrado
Maja Šerić
Martina G. Gallarza
author_facet Manuel Cuadrado
Maja Šerić
Martina G. Gallarza
author_sort Manuel Cuadrado
collection DOAJ
description Purpose – The experiential paradigm has been confirmed as a valuable means to explore and understand people’s consumption of cultural services, thus drawing an increasing interest in the marketing and consumer behavior literature. In this context, consumers’ behavioral decisions are considered not as merely functional but also strongly influenced by emotional dimensions and intrinsic aspects. As consumption of arts is strongly associated with feelings, the experiential approach is a valuable lens for exploring and understanding individuals who consume cultural services. This paper therefore adopts the experiential approach to assess dance as a consumption experience, which is meant to be inter-subjective, i.e. different by demographic profiles. In particular, it analyzes the habits (frequency of attendance, sources of information, motives, and barriers) and attitudes (perceived value and intention) of people towards dance shows, considering different demographic profiles of respondents. Design/Methodology/Approach – An exploratory and descriptive marketing research was undertaken after developing a literature review. The research was conducted through personal survey using a structured questionnaire. Quota sampling (age and gender) was the method used to select the sample, which comprised 672 individuals. Univariate and multivariate analysis were conducted to statistically process the information gathered. Findings and implications – Research results show that major differences regarding the consumption of dance may be explained by gender. Women scored higher on different motives (personal, emotional, learning) for attending such type of plays, while men scored higher on barriers (dislike, other options, misunderstanding). In addition, differences in every item of perceived value of dance were statistically significant, being higher for female survey participants. These results could be of interest to marketing decision makers in adjusting strategies to their target audiences. Limitations – This study only offers a snapshot of the research field examined and is descriptive in nature. Originality – Although the experiential marketing framework can be applied to many different fields thanks to its applicability, to the best of the authors’ knowledge, no attempts have been made to research the habits and attitudes associated with the attendance of dance shows. The present paper addresses this issue.
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spelling doaj.art-a45556b2c70e42edae6f29c361240d2a2024-04-15T15:13:55ZengFaculty of Economics & Business, Zagreb, CROMAR (Croatian Union of Marketing Associations)Tržište0353-47901849-13832018-01-0130214716410.22598/mt/2018.30.2.147Evaluating Dance Consumption through the Experiential Value ApproachManuel Cuadrado0Maja Šerić1Martina G. Gallarza2University of Valencia, Faculty of EconomicsUniversity of Valencia, Faculty of EconomicsUniversity of Valencia, Faculty of EconomicsPurpose – The experiential paradigm has been confirmed as a valuable means to explore and understand people’s consumption of cultural services, thus drawing an increasing interest in the marketing and consumer behavior literature. In this context, consumers’ behavioral decisions are considered not as merely functional but also strongly influenced by emotional dimensions and intrinsic aspects. As consumption of arts is strongly associated with feelings, the experiential approach is a valuable lens for exploring and understanding individuals who consume cultural services. This paper therefore adopts the experiential approach to assess dance as a consumption experience, which is meant to be inter-subjective, i.e. different by demographic profiles. In particular, it analyzes the habits (frequency of attendance, sources of information, motives, and barriers) and attitudes (perceived value and intention) of people towards dance shows, considering different demographic profiles of respondents. Design/Methodology/Approach – An exploratory and descriptive marketing research was undertaken after developing a literature review. The research was conducted through personal survey using a structured questionnaire. Quota sampling (age and gender) was the method used to select the sample, which comprised 672 individuals. Univariate and multivariate analysis were conducted to statistically process the information gathered. Findings and implications – Research results show that major differences regarding the consumption of dance may be explained by gender. Women scored higher on different motives (personal, emotional, learning) for attending such type of plays, while men scored higher on barriers (dislike, other options, misunderstanding). In addition, differences in every item of perceived value of dance were statistically significant, being higher for female survey participants. These results could be of interest to marketing decision makers in adjusting strategies to their target audiences. Limitations – This study only offers a snapshot of the research field examined and is descriptive in nature. Originality – Although the experiential marketing framework can be applied to many different fields thanks to its applicability, to the best of the authors’ knowledge, no attempts have been made to research the habits and attitudes associated with the attendance of dance shows. The present paper addresses this issue.https://hrcak.srce.hr/file/311471experiential marketingconsumption experiencedanceexperiential valuedemographic descriptorsgender
spellingShingle Manuel Cuadrado
Maja Šerić
Martina G. Gallarza
Evaluating Dance Consumption through the Experiential Value Approach
Tržište
experiential marketing
consumption experience
dance
experiential value
demographic descriptors
gender
title Evaluating Dance Consumption through the Experiential Value Approach
title_full Evaluating Dance Consumption through the Experiential Value Approach
title_fullStr Evaluating Dance Consumption through the Experiential Value Approach
title_full_unstemmed Evaluating Dance Consumption through the Experiential Value Approach
title_short Evaluating Dance Consumption through the Experiential Value Approach
title_sort evaluating dance consumption through the experiential value approach
topic experiential marketing
consumption experience
dance
experiential value
demographic descriptors
gender
url https://hrcak.srce.hr/file/311471
work_keys_str_mv AT manuelcuadrado evaluatingdanceconsumptionthroughtheexperientialvalueapproach
AT majaseric evaluatingdanceconsumptionthroughtheexperientialvalueapproach
AT martinaggallarza evaluatingdanceconsumptionthroughtheexperientialvalueapproach