RESEARCH CONCERNING THE IDENTIFICATION OF PERFORMANCE INDICATORS FOR TOURIST DESTINATIONS ON THE INTERNET
The development of ICT technologies can also, be found in tourist services, whose competitivity becomes more and more dependent on their presence on the internet and on the usage of virtual techniques in promoting, distributing and measuring customer satisfaction. The work proposes an exploratory re...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Editura Universităţii din Oradea
2015-05-01
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| Series: | Annals of the Oradea University: Fascicle Management and Technological Engineering |
| Subjects: | |
| Online Access: | http://imtuoradea.ro/auo.fmte/files-2015-v1/Calin DRAGEANU - RESEARCH CONCERNING THE IDENTIFICATION OF PERFORMANCE INDICATORS FOR TOURIST DESTINATIONS ON THE INTERNET.pdf |
| _version_ | 1818456469223243776 |
|---|---|
| author | DRAGEANU Calin BACALI Laura BODI Stefan |
| author_facet | DRAGEANU Calin BACALI Laura BODI Stefan |
| author_sort | DRAGEANU Calin |
| collection | DOAJ |
| description | The development of ICT technologies can
also, be found in tourist services, whose competitivity
becomes more and more dependent on their presence on
the internet and on the usage of virtual techniques in
promoting, distributing and measuring customer
satisfaction. The work proposes an exploratory research
to identify some indicators for the evaluation of virtual
tools performance, websites, on the internet for a tourist
destination, in this case, a religious tourist destination.
The research contains: defining the concept,
identification of relevant websites and of information
which they supply, synthesizing the set of indicators
studied. The selected set of indicators allows the
evaluation of the performances of the websites which
represent the religious tourist destinations on the internet
and the identification of the sections where these can be
improved. The final target is the satisfaction of customer
requirements and the identification of the innovation
needs in the development of ICT tools. |
| first_indexed | 2024-12-14T22:27:10Z |
| format | Article |
| id | doaj.art-a4593c4af14c4530b2c5ccdd6152dbe6 |
| institution | Directory Open Access Journal |
| issn | 1583-0691 1583-0691 |
| language | English |
| last_indexed | 2024-12-14T22:27:10Z |
| publishDate | 2015-05-01 |
| publisher | Editura Universităţii din Oradea |
| record_format | Article |
| series | Annals of the Oradea University: Fascicle Management and Technological Engineering |
| spelling | doaj.art-a4593c4af14c4530b2c5ccdd6152dbe62022-12-21T22:45:20ZengEditura Universităţii din OradeaAnnals of the Oradea University: Fascicle Management and Technological Engineering1583-06911583-06912015-05-01XXIV (XIV)10.AUOFMTE.2015-1.30963096RESEARCH CONCERNING THE IDENTIFICATION OF PERFORMANCE INDICATORS FOR TOURIST DESTINATIONS ON THE INTERNETDRAGEANU CalinBACALI LauraBODI StefanThe development of ICT technologies can also, be found in tourist services, whose competitivity becomes more and more dependent on their presence on the internet and on the usage of virtual techniques in promoting, distributing and measuring customer satisfaction. The work proposes an exploratory research to identify some indicators for the evaluation of virtual tools performance, websites, on the internet for a tourist destination, in this case, a religious tourist destination. The research contains: defining the concept, identification of relevant websites and of information which they supply, synthesizing the set of indicators studied. The selected set of indicators allows the evaluation of the performances of the websites which represent the religious tourist destinations on the internet and the identification of the sections where these can be improved. The final target is the satisfaction of customer requirements and the identification of the innovation needs in the development of ICT tools.http://imtuoradea.ro/auo.fmte/files-2015-v1/Calin DRAGEANU - RESEARCH CONCERNING THE IDENTIFICATION OF PERFORMANCE INDICATORS FOR TOURIST DESTINATIONS ON THE INTERNET.pdfInformationtechnologytourismperformanceindicators. |
| spellingShingle | DRAGEANU Calin BACALI Laura BODI Stefan RESEARCH CONCERNING THE IDENTIFICATION OF PERFORMANCE INDICATORS FOR TOURIST DESTINATIONS ON THE INTERNET Annals of the Oradea University: Fascicle Management and Technological Engineering Informationtechnology tourism performanceindicators. |
| title | RESEARCH CONCERNING THE IDENTIFICATION OF PERFORMANCE INDICATORS FOR TOURIST DESTINATIONS ON THE INTERNET |
| title_full | RESEARCH CONCERNING THE IDENTIFICATION OF PERFORMANCE INDICATORS FOR TOURIST DESTINATIONS ON THE INTERNET |
| title_fullStr | RESEARCH CONCERNING THE IDENTIFICATION OF PERFORMANCE INDICATORS FOR TOURIST DESTINATIONS ON THE INTERNET |
| title_full_unstemmed | RESEARCH CONCERNING THE IDENTIFICATION OF PERFORMANCE INDICATORS FOR TOURIST DESTINATIONS ON THE INTERNET |
| title_short | RESEARCH CONCERNING THE IDENTIFICATION OF PERFORMANCE INDICATORS FOR TOURIST DESTINATIONS ON THE INTERNET |
| title_sort | research concerning the identification of performance indicators for tourist destinations on the internet |
| topic | Informationtechnology tourism performanceindicators. |
| url | http://imtuoradea.ro/auo.fmte/files-2015-v1/Calin DRAGEANU - RESEARCH CONCERNING THE IDENTIFICATION OF PERFORMANCE INDICATORS FOR TOURIST DESTINATIONS ON THE INTERNET.pdf |
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