Uncertain Big QoS Data-Driven Efficient SaaS Decision-Making Method

Selecting the QoS-optimized software-as-a-service (SaaS) from a large number of services with the same functionality and different Quality of Service (QoS) is still a hot issue. Massive QoS feedback forms big QoS data, which exhibits ambiguity and randomness increasing the uncertainty of service sel...

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Main Authors: Longchang Zhang, Jing Bai
Format: Article
Language:English
Published: IEEE 2024-01-01
Series:IEEE Access
Subjects:
Online Access:https://ieeexplore.ieee.org/document/10403878/
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author Longchang Zhang
Jing Bai
author_facet Longchang Zhang
Jing Bai
author_sort Longchang Zhang
collection DOAJ
description Selecting the QoS-optimized software-as-a-service (SaaS) from a large number of services with the same functionality and different Quality of Service (QoS) is still a hot issue. Massive QoS feedback forms big QoS data, which exhibits ambiguity and randomness increasing the uncertainty of service selection. Starting from the characterization of big QoS data, the Uncertain Big QoS data-driven Efficient SaaS Decision Making Method (UBQoS_ESDM) is proposed. The method firstly utilizes cloud model to portray QoS in order to solve the problem of inaccurate description of uncertain big QoS data; then draws on the idea of Skyline query to establish uncertain service Skyline set, which reduces the search space and improves the efficiency of QoS-optimal SaaS selection; and draws on the Technique for Order Preference by Similarity to an Ideal Solution (TOPSIS) to design two decision-making algorithms to evaluate alternative SaaSs, and to obtain the QoS-optimal SaaS that reflects user requirements. In addition, two types of backward QoS cloud generators are introduced to convert big QoS data to QoS cloud models, and the QoS cloud model adaptive adjustment mechanism is introduced too, which can adapt to the dynamic changes of QoS. Finally, theoretical proofs and experiments verify the superiority and efficiency of the method.
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spelling doaj.art-a4a7fe1063ba40788190d78c007354492024-01-24T00:00:29ZengIEEEIEEE Access2169-35362024-01-0112111961121610.1109/ACCESS.2024.335546910403878Uncertain Big QoS Data-Driven Efficient SaaS Decision-Making MethodLongchang Zhang0https://orcid.org/0000-0002-4085-2676Jing Bai1School of Information Engineering, Suqian University, Suqian, ChinaSchool of Management Science and Engineering, Dongbei University of Finance and Economics, Dalian, ChinaSelecting the QoS-optimized software-as-a-service (SaaS) from a large number of services with the same functionality and different Quality of Service (QoS) is still a hot issue. Massive QoS feedback forms big QoS data, which exhibits ambiguity and randomness increasing the uncertainty of service selection. Starting from the characterization of big QoS data, the Uncertain Big QoS data-driven Efficient SaaS Decision Making Method (UBQoS_ESDM) is proposed. The method firstly utilizes cloud model to portray QoS in order to solve the problem of inaccurate description of uncertain big QoS data; then draws on the idea of Skyline query to establish uncertain service Skyline set, which reduces the search space and improves the efficiency of QoS-optimal SaaS selection; and draws on the Technique for Order Preference by Similarity to an Ideal Solution (TOPSIS) to design two decision-making algorithms to evaluate alternative SaaSs, and to obtain the QoS-optimal SaaS that reflects user requirements. In addition, two types of backward QoS cloud generators are introduced to convert big QoS data to QoS cloud models, and the QoS cloud model adaptive adjustment mechanism is introduced too, which can adapt to the dynamic changes of QoS. Finally, theoretical proofs and experiments verify the superiority and efficiency of the method.https://ieeexplore.ieee.org/document/10403878/SaaSbig QoS datacloud modelSkylineTOPSIS
spellingShingle Longchang Zhang
Jing Bai
Uncertain Big QoS Data-Driven Efficient SaaS Decision-Making Method
IEEE Access
SaaS
big QoS data
cloud model
Skyline
TOPSIS
title Uncertain Big QoS Data-Driven Efficient SaaS Decision-Making Method
title_full Uncertain Big QoS Data-Driven Efficient SaaS Decision-Making Method
title_fullStr Uncertain Big QoS Data-Driven Efficient SaaS Decision-Making Method
title_full_unstemmed Uncertain Big QoS Data-Driven Efficient SaaS Decision-Making Method
title_short Uncertain Big QoS Data-Driven Efficient SaaS Decision-Making Method
title_sort uncertain big qos data driven efficient saas decision making method
topic SaaS
big QoS data
cloud model
Skyline
TOPSIS
url https://ieeexplore.ieee.org/document/10403878/
work_keys_str_mv AT longchangzhang uncertainbigqosdatadrivenefficientsaasdecisionmakingmethod
AT jingbai uncertainbigqosdatadrivenefficientsaasdecisionmakingmethod