A two-year utilization of the pharmacist-operated drug information center in Iran
Objective: To assess and describe the call services delivered by drug and poison information call center (DPIC) of 13-Aban pharmacy, which is closely operated by the Department of Clinical Pharmacy, College of Pharmacy affiliated to Tehran University of Medical Sciences. Methods: All calls services...
| Main Authors: | , , , , , , , |
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| Format: | Article |
| Language: | English |
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Wolters Kluwer Medknow Publications
2014-01-01
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| Series: | Journal of Research in Pharmacy Practice |
| Subjects: | |
| Online Access: | http://www.jrpp.net/article.asp?issn=2319-9644;year=2014;volume=3;issue=4;spage=117;epage=122;aulast=Entezari-Maleki |
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| author | Taher Entezari-Maleki Mohammad Taraz Mohammad Reza Javadi Mir Hamed Hajimiri Kaveh Eslami Iman Karimzadeh Maysam Esmaeili Kheirollah Gholami |
| author_facet | Taher Entezari-Maleki Mohammad Taraz Mohammad Reza Javadi Mir Hamed Hajimiri Kaveh Eslami Iman Karimzadeh Maysam Esmaeili Kheirollah Gholami |
| author_sort | Taher Entezari-Maleki |
| collection | DOAJ |
| description | Objective: To assess and describe the call services delivered by drug and poison information call center (DPIC) of 13-Aban pharmacy, which is closely operated by the Department of Clinical Pharmacy, College of Pharmacy affiliated to Tehran University of Medical Sciences.
Methods: All calls services including counseled and follow-up calls provided by 13-Aban DPIC to health care professionals and public were collected, documented, and evaluated in a 2 years period from July 2010 to June 2012 using the designed software. Data analysis was done by SPSS version 16.0.
Findings: Totally 110,310 calls services delivered during a 2 years period. Among healthcare professionals, pharmacists, general physicians, and nurses requested more call services respectively (P = 0.001). DPIC could detect 585 potential cases of adverse drug reactions (ADRs) and 420 cases of major drug-drug interactions (DDIs).
Conclusion: This study by analyzing and reporting the two-years activities of one of the major DPICs in Iran, showed that DPICs can offer drug consultation for healthcare professional and public as well as detect and prevent ADRs and DDIs, and therefore can promote patients′ health regarding drug therapy. |
| first_indexed | 2024-12-12T21:45:28Z |
| format | Article |
| id | doaj.art-a4c8718e761c40e6ab76c39337a089af |
| institution | Directory Open Access Journal |
| issn | 2319-9644 2279-042X |
| language | English |
| last_indexed | 2024-12-12T21:45:28Z |
| publishDate | 2014-01-01 |
| publisher | Wolters Kluwer Medknow Publications |
| record_format | Article |
| series | Journal of Research in Pharmacy Practice |
| spelling | doaj.art-a4c8718e761c40e6ab76c39337a089af2022-12-22T00:10:56ZengWolters Kluwer Medknow PublicationsJournal of Research in Pharmacy Practice2319-96442279-042X2014-01-013411712210.4103/2279-042X.145368A two-year utilization of the pharmacist-operated drug information center in IranTaher Entezari-MalekiMohammad TarazMohammad Reza JavadiMir Hamed HajimiriKaveh EslamiIman KarimzadehMaysam EsmaeiliKheirollah GholamiObjective: To assess and describe the call services delivered by drug and poison information call center (DPIC) of 13-Aban pharmacy, which is closely operated by the Department of Clinical Pharmacy, College of Pharmacy affiliated to Tehran University of Medical Sciences. Methods: All calls services including counseled and follow-up calls provided by 13-Aban DPIC to health care professionals and public were collected, documented, and evaluated in a 2 years period from July 2010 to June 2012 using the designed software. Data analysis was done by SPSS version 16.0. Findings: Totally 110,310 calls services delivered during a 2 years period. Among healthcare professionals, pharmacists, general physicians, and nurses requested more call services respectively (P = 0.001). DPIC could detect 585 potential cases of adverse drug reactions (ADRs) and 420 cases of major drug-drug interactions (DDIs). Conclusion: This study by analyzing and reporting the two-years activities of one of the major DPICs in Iran, showed that DPICs can offer drug consultation for healthcare professional and public as well as detect and prevent ADRs and DDIs, and therefore can promote patients′ health regarding drug therapy.http://www.jrpp.net/article.asp?issn=2319-9644;year=2014;volume=3;issue=4;spage=117;epage=122;aulast=Entezari-MalekiAdverse drug reaction; clinical pharmacy; drug information call center; drug interaction; Iran |
| spellingShingle | Taher Entezari-Maleki Mohammad Taraz Mohammad Reza Javadi Mir Hamed Hajimiri Kaveh Eslami Iman Karimzadeh Maysam Esmaeili Kheirollah Gholami A two-year utilization of the pharmacist-operated drug information center in Iran Journal of Research in Pharmacy Practice Adverse drug reaction; clinical pharmacy; drug information call center; drug interaction; Iran |
| title | A two-year utilization of the pharmacist-operated drug information center in Iran |
| title_full | A two-year utilization of the pharmacist-operated drug information center in Iran |
| title_fullStr | A two-year utilization of the pharmacist-operated drug information center in Iran |
| title_full_unstemmed | A two-year utilization of the pharmacist-operated drug information center in Iran |
| title_short | A two-year utilization of the pharmacist-operated drug information center in Iran |
| title_sort | two year utilization of the pharmacist operated drug information center in iran |
| topic | Adverse drug reaction; clinical pharmacy; drug information call center; drug interaction; Iran |
| url | http://www.jrpp.net/article.asp?issn=2319-9644;year=2014;volume=3;issue=4;spage=117;epage=122;aulast=Entezari-Maleki |
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