Aggregated services to the product of an equipment manufacturer of the oil industry: the PSS
This article aims at analyzing the service operations that a manufacturer of equipment for the oil industry now offers together with their products, in order to maintain its position in a market in which technology is a competitive criterion. The research method is the case study. The integration be...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Universidade Federal de Santa Catarina
2014-08-01
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| Series: | Revista Produção Online |
| Subjects: | |
| Online Access: | http://producaoonline.org.br/rpo/article/view/1581 |