State of Science: Why Does Rework Occur in Construction? What Are Its Consequences? And What Can be Done to Mitigate Its Occurrence?

There has been a wealth of research that has examined the nature of rework in construction. Progress toward addressing the rework problem has been limited—it still plagues practice, adversely impacting a project’s performance. Almost all rework studies have focused on determining its proximal or roo...

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Main Authors: Peter E.D. Love, Jane Matthews, Michael C.P. Sing, Stuart R. Porter, Weili Fang
Format: Article
Language:English
Published: Elsevier 2022-11-01
Series:Engineering
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S209580992200426X
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author Peter E.D. Love
Jane Matthews
Michael C.P. Sing
Stuart R. Porter
Weili Fang
author_facet Peter E.D. Love
Jane Matthews
Michael C.P. Sing
Stuart R. Porter
Weili Fang
author_sort Peter E.D. Love
collection DOAJ
description There has been a wealth of research that has examined the nature of rework in construction. Progress toward addressing the rework problem has been limited—it still plagues practice, adversely impacting a project’s performance. Almost all rework studies have focused on determining its proximal or root causes and therefore have overlooked the conditions that result from its manifestation. In filling this void, this paper draws upon our previous empirical studies, amongst others, to provide a much-needed theoretical framing to understand better why rework occurs, what its consequences are, and how it can be mitigated during construction. The theoretical framing we derive from our review provides construction organizations and their projects with a realization that the journey to mitigating rework begins with creating an error-mastery culture comprising authentic leadership, psychological safety, an error-management orientation, and resilience. We suggest that, once an error-mastery culture is established within construction organizations and their projects, they will be better positioned to realize the benefits of the techniques, tools, and technologies espoused to address rework, such as the Last Planner® and building information modeling. We also provide directions for future research and identify implications for practice so that strides toward rework mitigation in construction can be made.
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spelling doaj.art-a52ae8e5377a4e16bf946670c422e8322023-01-12T04:18:52ZengElsevierEngineering2095-80992022-11-0118246258State of Science: Why Does Rework Occur in Construction? What Are Its Consequences? And What Can be Done to Mitigate Its Occurrence?Peter E.D. Love0Jane Matthews1Michael C.P. Sing2Stuart R. Porter3Weili Fang4School of Civil and Mechanical Engineering, Curtin University, Perth, WA 6845, AustraliaSchool of Architecture and Built Environment, Deakin University Geelong Waterfront Campus, Geelong, VIC 3220, AustraliaSchool of Architecture and Built Environment, The University of Newcastle, Callaghan, NSW 2308, AustraliaSchool of Civil and Mechanical Engineering, Curtin University, Perth, WA 6845, AustraliaSchool of Civil and Mechanical Engineering, Curtin University, Perth, WA 6845, Australia; Department of Civil and Building Systems, Technische Universität Berlin, Berlin 13156, Germany; Corresponding author.There has been a wealth of research that has examined the nature of rework in construction. Progress toward addressing the rework problem has been limited—it still plagues practice, adversely impacting a project’s performance. Almost all rework studies have focused on determining its proximal or root causes and therefore have overlooked the conditions that result from its manifestation. In filling this void, this paper draws upon our previous empirical studies, amongst others, to provide a much-needed theoretical framing to understand better why rework occurs, what its consequences are, and how it can be mitigated during construction. The theoretical framing we derive from our review provides construction organizations and their projects with a realization that the journey to mitigating rework begins with creating an error-mastery culture comprising authentic leadership, psychological safety, an error-management orientation, and resilience. We suggest that, once an error-mastery culture is established within construction organizations and their projects, they will be better positioned to realize the benefits of the techniques, tools, and technologies espoused to address rework, such as the Last Planner® and building information modeling. We also provide directions for future research and identify implications for practice so that strides toward rework mitigation in construction can be made.http://www.sciencedirect.com/science/article/pii/S209580992200426XConstructionErrorsError-mastery culturePathogensReworkViolations
spellingShingle Peter E.D. Love
Jane Matthews
Michael C.P. Sing
Stuart R. Porter
Weili Fang
State of Science: Why Does Rework Occur in Construction? What Are Its Consequences? And What Can be Done to Mitigate Its Occurrence?
Engineering
Construction
Errors
Error-mastery culture
Pathogens
Rework
Violations
title State of Science: Why Does Rework Occur in Construction? What Are Its Consequences? And What Can be Done to Mitigate Its Occurrence?
title_full State of Science: Why Does Rework Occur in Construction? What Are Its Consequences? And What Can be Done to Mitigate Its Occurrence?
title_fullStr State of Science: Why Does Rework Occur in Construction? What Are Its Consequences? And What Can be Done to Mitigate Its Occurrence?
title_full_unstemmed State of Science: Why Does Rework Occur in Construction? What Are Its Consequences? And What Can be Done to Mitigate Its Occurrence?
title_short State of Science: Why Does Rework Occur in Construction? What Are Its Consequences? And What Can be Done to Mitigate Its Occurrence?
title_sort state of science why does rework occur in construction what are its consequences and what can be done to mitigate its occurrence
topic Construction
Errors
Error-mastery culture
Pathogens
Rework
Violations
url http://www.sciencedirect.com/science/article/pii/S209580992200426X
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