A Training Needs Analysis Case Study at Legal Aid Queensland
Objective – Legal Aid Queensland Library Services plan, design and deliver a training program comprising seven individual components including induction training, individual instruction, group training, and regional office training. The program is guided by a formal, detailed training plan developed...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
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University of Alberta
2015-12-01
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| Series: | Evidence Based Library and Information Practice |
| Subjects: | |
| Online Access: | http://ejournals.library.ualberta.ca/index.php/EBLIP/article/view/25402 |
| _version_ | 1818151625397633024 |
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| author | Claudia Davies Richard Vankoningsveld |
| author_facet | Claudia Davies Richard Vankoningsveld |
| author_sort | Claudia Davies |
| collection | DOAJ |
| description | Objective – Legal Aid Queensland Library Services plan, design and deliver a training program comprising seven individual components including induction training, individual instruction, group training, and regional office training. The program is guided by a formal, detailed training plan developed by experienced library trainers. Training needs assessment however has been informal and infrequent. Library Services commenced a formal training needs analysis (TNA) in 2014. It was designed to gather evidence for decision making around future training activities.
Methods – The TNA was comprised of five quantitative and qualitative components: analysis of catalogue and knowledge management database usage statistics; analysis of paid subscription usage statistics; analysis of library reference and research request data; work shadowing library clients; and interviews with selected team managers.
Results – Each component revealed different aspects of our clients’ training needs. The results of the TNA revealed gaps in current training and education services, and opportunities for maximizing the effectiveness of our training program. The TNA also provided infrmation about our products and services beyond implications for training.
Conclusion – As a result of the TNA the LAQ library has made changes to it training activities, which we believe are now more closely aligned with client needs and organizational objectives than they were in the past. |
| first_indexed | 2024-12-11T13:41:48Z |
| format | Article |
| id | doaj.art-a5335823543e4e198d1decc147314278 |
| institution | Directory Open Access Journal |
| issn | 1715-720X |
| language | English |
| last_indexed | 2024-12-11T13:41:48Z |
| publishDate | 2015-12-01 |
| publisher | University of Alberta |
| record_format | Article |
| series | Evidence Based Library and Information Practice |
| spelling | doaj.art-a5335823543e4e198d1decc1473142782022-12-22T01:04:44ZengUniversity of AlbertaEvidence Based Library and Information Practice1715-720X2015-12-011046279A Training Needs Analysis Case Study at Legal Aid QueenslandClaudia Davies0Richard Vankoningsveld1Library Manager, Legal Aid Queensland,Brisbane, Queensland, Australia Librarian, Legal Aid Queensland,Brisbane, Queensland, Australia Objective – Legal Aid Queensland Library Services plan, design and deliver a training program comprising seven individual components including induction training, individual instruction, group training, and regional office training. The program is guided by a formal, detailed training plan developed by experienced library trainers. Training needs assessment however has been informal and infrequent. Library Services commenced a formal training needs analysis (TNA) in 2014. It was designed to gather evidence for decision making around future training activities. Methods – The TNA was comprised of five quantitative and qualitative components: analysis of catalogue and knowledge management database usage statistics; analysis of paid subscription usage statistics; analysis of library reference and research request data; work shadowing library clients; and interviews with selected team managers. Results – Each component revealed different aspects of our clients’ training needs. The results of the TNA revealed gaps in current training and education services, and opportunities for maximizing the effectiveness of our training program. The TNA also provided infrmation about our products and services beyond implications for training. Conclusion – As a result of the TNA the LAQ library has made changes to it training activities, which we believe are now more closely aligned with client needs and organizational objectives than they were in the past.http://ejournals.library.ualberta.ca/index.php/EBLIP/article/view/25402trainingindividual instructiongroup trainingregional office trainingknowledge management databasetraining programs |
| spellingShingle | Claudia Davies Richard Vankoningsveld A Training Needs Analysis Case Study at Legal Aid Queensland Evidence Based Library and Information Practice training individual instruction group training regional office training knowledge management database training programs |
| title | A Training Needs Analysis Case Study at Legal Aid Queensland |
| title_full | A Training Needs Analysis Case Study at Legal Aid Queensland |
| title_fullStr | A Training Needs Analysis Case Study at Legal Aid Queensland |
| title_full_unstemmed | A Training Needs Analysis Case Study at Legal Aid Queensland |
| title_short | A Training Needs Analysis Case Study at Legal Aid Queensland |
| title_sort | training needs analysis case study at legal aid queensland |
| topic | training individual instruction group training regional office training knowledge management database training programs |
| url | http://ejournals.library.ualberta.ca/index.php/EBLIP/article/view/25402 |
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