Quality Management at Service Business: Theoretical and Methodological Aspects
The article views the issues connected with the improving transport service that in the market conditions are closely related to the problems of quality. The aim of the research is the development of theoretical assumptions and methodology of enterprise strategic management of road transport servic...
| Autores principales: | , , , |
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| Formato: | Artículo |
| Lenguaje: | English |
| Publicado: |
EconJournals
2016-08-01
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| Colección: | International Review of Management and Marketing |
| Acceso en línea: | https://econjournals.com/index.php/irmm/article/view/2831 |