E711 - A public emergency wireless phone system

This paper introduces the conceptual design of a new information technology integrating wireless telephony and Internet services to assist in locating lost or displaced people in a moment of crisis. This public safety service is based on a novel text messaging mobile-phone emergency service called &...

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Bibliographic Details
Main Authors: Victor Matos, Ben Blake
Format: Article
Language:English
Published: Postgraduate Office, School of Computer Science, Universidad Nacional de La Plata 2009-04-01
Series:Journal of Computer Science and Technology
Subjects:
Online Access:https://journal.info.unlp.edu.ar/JCST/article/view/736
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author Victor Matos
Ben Blake
author_facet Victor Matos
Ben Blake
author_sort Victor Matos
collection DOAJ
description This paper introduces the conceptual design of a new information technology integrating wireless telephony and Internet services to assist in locating lost or displaced people in a moment of crisis. This public safety service is based on a novel text messaging mobile-phone emergency service called "E711" which informs that the caller is safe and well. The proposed E711 messages are delivered as guaranteed SMS packets to a centralized web emergency registry operated by a public safety organization. Finding the whereabouts of a victim could be done by consulting the entries of this registry. The public could access the emergency database in a variety of ways including Internet searches and phone calls. Optionally, non-guarantee E711 SMS messages are forwarded to family and friends. We provide an algorithm to automatically recognize critical flow changes of E711 packets and dynamically adapt congested network gateways for optimum delivery. We argue that in case of high network traffic, the E711 system has a better chance of success than voice services such as E911 or person-to-person communication.
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spelling doaj.art-a60d293309cf453fb77ba7d51afc9ea22022-12-21T19:49:18ZengPostgraduate Office, School of Computer Science, Universidad Nacional de La PlataJournal of Computer Science and Technology1666-60461666-60382009-04-019011016430E711 - A public emergency wireless phone systemVictor Matos0Ben Blake1Cleveland State University, 2121 Euclid Ave, Cleveland, United StatesCleveland State University, 2121 Euclid Ave, Cleveland, United StatesThis paper introduces the conceptual design of a new information technology integrating wireless telephony and Internet services to assist in locating lost or displaced people in a moment of crisis. This public safety service is based on a novel text messaging mobile-phone emergency service called "E711" which informs that the caller is safe and well. The proposed E711 messages are delivered as guaranteed SMS packets to a centralized web emergency registry operated by a public safety organization. Finding the whereabouts of a victim could be done by consulting the entries of this registry. The public could access the emergency database in a variety of ways including Internet searches and phone calls. Optionally, non-guarantee E711 SMS messages are forwarded to family and friends. We provide an algorithm to automatically recognize critical flow changes of E711 packets and dynamically adapt congested network gateways for optimum delivery. We argue that in case of high network traffic, the E711 system has a better chance of success than voice services such as E911 or person-to-person communication.https://journal.info.unlp.edu.ar/JCST/article/view/736technology for public safetywireless communication networkemergency sms phone servicecongestion management
spellingShingle Victor Matos
Ben Blake
E711 - A public emergency wireless phone system
Journal of Computer Science and Technology
technology for public safety
wireless communication network
emergency sms phone service
congestion management
title E711 - A public emergency wireless phone system
title_full E711 - A public emergency wireless phone system
title_fullStr E711 - A public emergency wireless phone system
title_full_unstemmed E711 - A public emergency wireless phone system
title_short E711 - A public emergency wireless phone system
title_sort e711 a public emergency wireless phone system
topic technology for public safety
wireless communication network
emergency sms phone service
congestion management
url https://journal.info.unlp.edu.ar/JCST/article/view/736
work_keys_str_mv AT victormatos e711apublicemergencywirelessphonesystem
AT benblake e711apublicemergencywirelessphonesystem