Exploring the Challenges and Resilience of Child and Youth Care Workers Employed in a Child and Youth Care Centre in KwaZulu-Natal, South Africa

Child and youth care work is a stressful profession that results in workforce concerns about poor levels of staff retention and high levels of inexperience. The aim of this study is to gain insight into child and youth care workers’  resilience by examining the challenges faced by these workers and...

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Main Authors: Sindisiwe Dewa, Mendon Dewa
Format: Article
Language:English
Published: Research and Postgraduate Support Directorate 2023-10-01
Series:African Journal of Inter-Multidisciplinary Studies
Subjects:
Online Access:https://journals.dut.ac.za/index.php/ajims/article/view/1112
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author Sindisiwe Dewa
Mendon Dewa
author_facet Sindisiwe Dewa
Mendon Dewa
author_sort Sindisiwe Dewa
collection DOAJ
description Child and youth care work is a stressful profession that results in workforce concerns about poor levels of staff retention and high levels of inexperience. The aim of this study is to gain insight into child and youth care workers’  resilience by examining the challenges faced by these workers and establish the methods used to overcome these challenges. This study employed a qualitative research method and data was collected from a child and youth care centre in Durban, KwaZulu-Natal, employing a purposive sampling technique using 9 workers. Seven themes emerged from this study and it was evident that the respondents shared a common understanding of resilience. It was also found that an individual’s grassroots had an impact on developing a passion to work with young people as well as coping with work challenges. Positive protective factors that emerged were support systems in the organisation as motivators as well as maintaining a balance between work and personal life, while negative factors were low salaries and poor working conditions. The study concluded by recommending organisational interventions to support resilience in child and youth care workers and maintain expertise in child and youth care work.
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spelling doaj.art-a61323389da041dd896519fe001d54632023-11-06T12:26:45ZengResearch and Postgraduate Support DirectorateAfrican Journal of Inter-Multidisciplinary Studies2663-45972663-45892023-10-015110.51415/ajims.v5i1.1112Exploring the Challenges and Resilience of Child and Youth Care Workers Employed in a Child and Youth Care Centre in KwaZulu-Natal, South AfricaSindisiwe Dewa0Mendon Dewa1Durban University of Technology, South AfricaDurban University of Technology, South Africa Child and youth care work is a stressful profession that results in workforce concerns about poor levels of staff retention and high levels of inexperience. The aim of this study is to gain insight into child and youth care workers’  resilience by examining the challenges faced by these workers and establish the methods used to overcome these challenges. This study employed a qualitative research method and data was collected from a child and youth care centre in Durban, KwaZulu-Natal, employing a purposive sampling technique using 9 workers. Seven themes emerged from this study and it was evident that the respondents shared a common understanding of resilience. It was also found that an individual’s grassroots had an impact on developing a passion to work with young people as well as coping with work challenges. Positive protective factors that emerged were support systems in the organisation as motivators as well as maintaining a balance between work and personal life, while negative factors were low salaries and poor working conditions. The study concluded by recommending organisational interventions to support resilience in child and youth care workers and maintain expertise in child and youth care work. https://journals.dut.ac.za/index.php/ajims/article/view/1112child and youth care workersresiliencechild and youth care centres
spellingShingle Sindisiwe Dewa
Mendon Dewa
Exploring the Challenges and Resilience of Child and Youth Care Workers Employed in a Child and Youth Care Centre in KwaZulu-Natal, South Africa
African Journal of Inter-Multidisciplinary Studies
child and youth care workers
resilience
child and youth care centres
title Exploring the Challenges and Resilience of Child and Youth Care Workers Employed in a Child and Youth Care Centre in KwaZulu-Natal, South Africa
title_full Exploring the Challenges and Resilience of Child and Youth Care Workers Employed in a Child and Youth Care Centre in KwaZulu-Natal, South Africa
title_fullStr Exploring the Challenges and Resilience of Child and Youth Care Workers Employed in a Child and Youth Care Centre in KwaZulu-Natal, South Africa
title_full_unstemmed Exploring the Challenges and Resilience of Child and Youth Care Workers Employed in a Child and Youth Care Centre in KwaZulu-Natal, South Africa
title_short Exploring the Challenges and Resilience of Child and Youth Care Workers Employed in a Child and Youth Care Centre in KwaZulu-Natal, South Africa
title_sort exploring the challenges and resilience of child and youth care workers employed in a child and youth care centre in kwazulu natal south africa
topic child and youth care workers
resilience
child and youth care centres
url https://journals.dut.ac.za/index.php/ajims/article/view/1112
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