From the integrated management system to the comprehensive management system: knowledge management as strategy in the Fire Department of Bogotá
In Colombia, since the enactment of Law 872 of 2003 “By which is created the quality management system in the Executive Branch of the Public Power and other agencies that provide services”, management systems have been implemented in agencies of the public sector, such as quality, environmental and...
| Main Authors: | , |
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| Format: | Article |
| Language: | Spanish |
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Universidad Santo Tomás
2013-01-01
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| Series: | Signos |
| Subjects: | |
| Online Access: | https://revistas.usantotomas.edu.co/index.php/signos/article/view/1940 |
| _version_ | 1811322179985342464 |
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| author | Olga Lucia Torres Becerra Martha Mercedes Suna Ladino |
| author_facet | Olga Lucia Torres Becerra Martha Mercedes Suna Ladino |
| author_sort | Olga Lucia Torres Becerra |
| collection | DOAJ |
| description | In Colombia, since the enactment of Law 872 of 2003 “By which is created the quality management system in the Executive Branch of the Public Power and other agencies that provide services”, management systems have been implemented in agencies of the public sector, such as quality, environmental and security and occupational health. However, there is noticeable a rejection against the implementation of these management systems by civil servants, who hinder their proper functioning affecting the processes, the policies and even the people of the agencies. This is why it is assumed that a comprehensive management system should transcend the integrated management system, due to the existence of a linchpin that allows the emergence of restrictions for each one of its components, so that they all point to the cohesion of the system and therefore to its organization; this premise constitutes the beginning of a process of change in the case of the Fire Department of Bogota, to migrate from the integrated management system to a comprehensive management system, articulating it through the knowledge management model defined in this work. The theoretical framework is addressed mainly from
the thesis of Ikujiro Nonaka on the creation of knowledge, of Antonio Leal Millán on storing and retrieving knowledge, of Fernando Davara on transferring knowledge, and of Robert Grant on the primary mechanisms for applying knowledge. Likewise, comprehensive management is addressed from the systemic paradigm of Edgar Morín |
| first_indexed | 2024-04-13T13:30:43Z |
| format | Article |
| id | doaj.art-a63ee9066a474303840ad4ec888f750d |
| institution | Directory Open Access Journal |
| issn | 2145-1389 2463-1140 |
| language | Spanish |
| last_indexed | 2024-04-13T13:30:43Z |
| publishDate | 2013-01-01 |
| publisher | Universidad Santo Tomás |
| record_format | Article |
| series | Signos |
| spelling | doaj.art-a63ee9066a474303840ad4ec888f750d2022-12-22T02:45:00ZspaUniversidad Santo TomásSignos2145-13892463-11402013-01-0151314710.15332/s2145-1389.2013.0001.021816From the integrated management system to the comprehensive management system: knowledge management as strategy in the Fire Department of BogotáOlga Lucia Torres BecerraMartha Mercedes Suna LadinoIn Colombia, since the enactment of Law 872 of 2003 “By which is created the quality management system in the Executive Branch of the Public Power and other agencies that provide services”, management systems have been implemented in agencies of the public sector, such as quality, environmental and security and occupational health. However, there is noticeable a rejection against the implementation of these management systems by civil servants, who hinder their proper functioning affecting the processes, the policies and even the people of the agencies. This is why it is assumed that a comprehensive management system should transcend the integrated management system, due to the existence of a linchpin that allows the emergence of restrictions for each one of its components, so that they all point to the cohesion of the system and therefore to its organization; this premise constitutes the beginning of a process of change in the case of the Fire Department of Bogota, to migrate from the integrated management system to a comprehensive management system, articulating it through the knowledge management model defined in this work. The theoretical framework is addressed mainly from the thesis of Ikujiro Nonaka on the creation of knowledge, of Antonio Leal Millán on storing and retrieving knowledge, of Fernando Davara on transferring knowledge, and of Robert Grant on the primary mechanisms for applying knowledge. Likewise, comprehensive management is addressed from the systemic paradigm of Edgar Morínhttps://revistas.usantotomas.edu.co/index.php/signos/article/view/1940Gestión del conocimientosistemas integrados de gestióngestión integralgestión de la calidadISO 9001 |
| spellingShingle | Olga Lucia Torres Becerra Martha Mercedes Suna Ladino From the integrated management system to the comprehensive management system: knowledge management as strategy in the Fire Department of Bogotá Signos Gestión del conocimiento sistemas integrados de gestión gestión integral gestión de la calidad ISO 9001 |
| title | From the integrated management system to the comprehensive management system: knowledge management as strategy in the Fire Department of Bogotá |
| title_full | From the integrated management system to the comprehensive management system: knowledge management as strategy in the Fire Department of Bogotá |
| title_fullStr | From the integrated management system to the comprehensive management system: knowledge management as strategy in the Fire Department of Bogotá |
| title_full_unstemmed | From the integrated management system to the comprehensive management system: knowledge management as strategy in the Fire Department of Bogotá |
| title_short | From the integrated management system to the comprehensive management system: knowledge management as strategy in the Fire Department of Bogotá |
| title_sort | from the integrated management system to the comprehensive management system knowledge management as strategy in the fire department of bogota |
| topic | Gestión del conocimiento sistemas integrados de gestión gestión integral gestión de la calidad ISO 9001 |
| url | https://revistas.usantotomas.edu.co/index.php/signos/article/view/1940 |
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