Public Library Computer Waiting Queues: Alternatives to the First-Come-First-Served Strategy

This paper summarizes the results of a simulation of alternative queuing strategies for a public library computer sign-up system.  Using computer usage data gathered from a public library, the performance of these various queuing strategies is compared in terms of the distribution of user wait times...

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Bibliographic Details
Main Author: Stuart Williamson
Format: Article
Language:English
Published: American Library Association 2012-06-01
Series:Information Technology and Libraries
Online Access:https://ejournals.bc.edu/ojs/index.php/ital/article/view/2164
Description
Summary:This paper summarizes the results of a simulation of alternative queuing strategies for a public library computer sign-up system.  Using computer usage data gathered from a public library, the performance of these various queuing strategies is compared in terms of the distribution of user wait times.  The consequences of partitioning a pool of public computers are illustrated as are the potential benefits of prioritizing users in the waiting queue according to the amount of computer time they desire.
ISSN:0730-9295
2163-5226