Transformer-Based Model for Predicting Customers’ Next Purchase Day in e-Commerce

The paper focuses on predicting the next purchase day (NPD) for customers in e-commerce, a task with applications in marketing, inventory management, and customer retention. A novel transformer-based model for NPD prediction is introduced and compared to traditional methods such as ARIMA, XGBoost, a...

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Main Authors: Alexandru Grigoraș, Florin Leon
Format: Article
Language:English
Published: MDPI AG 2023-10-01
Series:Computation
Subjects:
Online Access:https://www.mdpi.com/2079-3197/11/11/210
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author Alexandru Grigoraș
Florin Leon
author_facet Alexandru Grigoraș
Florin Leon
author_sort Alexandru Grigoraș
collection DOAJ
description The paper focuses on predicting the next purchase day (NPD) for customers in e-commerce, a task with applications in marketing, inventory management, and customer retention. A novel transformer-based model for NPD prediction is introduced and compared to traditional methods such as ARIMA, XGBoost, and LSTM. Transformers offer advantages in capturing long-term dependencies within time series data through self-attention mechanisms. This adaptability to various time series patterns, including trends, seasonality, and irregularities, makes them a promising choice for NPD prediction. The transformer model demonstrates improvements in prediction accuracy compared to the baselines. Additionally, a clustered transformer model is proposed, which further enhances accuracy, emphasizing the potential of this architecture for NPD prediction.
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spelling doaj.art-a6554187b8fe4476a91602d64c6450802023-11-24T14:36:20ZengMDPI AGComputation2079-31972023-10-01111121010.3390/computation11110210Transformer-Based Model for Predicting Customers’ Next Purchase Day in e-CommerceAlexandru Grigoraș0Florin Leon1Faculty of Automatic Control and Computer Engineering, “Gheorghe Asachi” Technical University of Iasi, Bd. Mangeron 27, 700050 Iasi, RomaniaFaculty of Automatic Control and Computer Engineering, “Gheorghe Asachi” Technical University of Iasi, Bd. Mangeron 27, 700050 Iasi, RomaniaThe paper focuses on predicting the next purchase day (NPD) for customers in e-commerce, a task with applications in marketing, inventory management, and customer retention. A novel transformer-based model for NPD prediction is introduced and compared to traditional methods such as ARIMA, XGBoost, and LSTM. Transformers offer advantages in capturing long-term dependencies within time series data through self-attention mechanisms. This adaptability to various time series patterns, including trends, seasonality, and irregularities, makes them a promising choice for NPD prediction. The transformer model demonstrates improvements in prediction accuracy compared to the baselines. Additionally, a clustered transformer model is proposed, which further enhances accuracy, emphasizing the potential of this architecture for NPD prediction.https://www.mdpi.com/2079-3197/11/11/210e-commercetransformerforecastingtime seriesnext purchase day
spellingShingle Alexandru Grigoraș
Florin Leon
Transformer-Based Model for Predicting Customers’ Next Purchase Day in e-Commerce
Computation
e-commerce
transformer
forecasting
time series
next purchase day
title Transformer-Based Model for Predicting Customers’ Next Purchase Day in e-Commerce
title_full Transformer-Based Model for Predicting Customers’ Next Purchase Day in e-Commerce
title_fullStr Transformer-Based Model for Predicting Customers’ Next Purchase Day in e-Commerce
title_full_unstemmed Transformer-Based Model for Predicting Customers’ Next Purchase Day in e-Commerce
title_short Transformer-Based Model for Predicting Customers’ Next Purchase Day in e-Commerce
title_sort transformer based model for predicting customers next purchase day in e commerce
topic e-commerce
transformer
forecasting
time series
next purchase day
url https://www.mdpi.com/2079-3197/11/11/210
work_keys_str_mv AT alexandrugrigoras transformerbasedmodelforpredictingcustomersnextpurchasedayinecommerce
AT florinleon transformerbasedmodelforpredictingcustomersnextpurchasedayinecommerce