STRATEGY TO PROMOTE PATIENT CENTERED CARE PCC FOR IMPROVING PATIENT SATISFACTION: A LITERATURE REVIEW

STRATEGY TO PROMOTE PATIENT CENTERED CARE PCC FOR IMPROVING PATIENT SATISFACTION: A LITERATURE REVIEW

Background: Patient satisfaction is playing an increasingly important role in care-quality reforms and healthcare delivery in general. Patient dissatisfaction with nursing services was still a problem in Indonesia and in other developing countries. Patient Centered Care (PCC) as one of the six dimen...

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Bibliographic Details
Main Authors: Wahyuni, Mira Triharini, Eka Mishbahatul Mar’ah Has
Format: Article
Language:English
Published: LPPM Politeknik Kesehatan Kerta Cendekia 2022-06-01
Series:Nurse and Health
Subjects:
patient centered care
patient satisfaction
person-centered handover
patient centered-communication
Online Access:https://ejournal-kertacendekia.id/index.php/nhjk/article/view/306

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