Total Quality Service (TQS) Pengukuran Dimensi Terra Dari Servqual Guna Meningkatkan
Quality is the most basic or fundamental of the performance capabilities. Quality is the ability to serve the customer’s needs. Quality in service often occurs during service delivery, usually in an interaction between the customer and provider. One method of achieving high quality service is throug...
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| Format: | Article |
| Language: | Indonesian |
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Pusat Pelatihan dan Pengembangan dan Pemetaan Kompetensi Aparatur Sipil Negara (Puslatbang PKASN) Lembaga Administrasi Negara
2020-03-01
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| Series: | Jurnal Wacana Kinerja |
| Online Access: | http://103.85.61.66/ojs/index.php/jwk/article/view/385 |