Construction of Quality Indicators Based on Pre-Established Goals: Application to a Colombian Public University

This study creates indicators of adequacy and excellence based on multiple-criteria decision-making (MCDM) methods and fuzzy logic. The calculation of indicators presents two main difficulties: The nature of the data (numerical, interval, and linguistic values are mixed) and the objective of each cr...

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Main Authors: Vicente Liern, Sandra E. Parada-Rico, Olga Blasco-Blasco
Format: Article
Language:English
Published: MDPI AG 2020-07-01
Series:Mathematics
Subjects:
Online Access:https://www.mdpi.com/2227-7390/8/7/1075
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author Vicente Liern
Sandra E. Parada-Rico
Olga Blasco-Blasco
author_facet Vicente Liern
Sandra E. Parada-Rico
Olga Blasco-Blasco
author_sort Vicente Liern
collection DOAJ
description This study creates indicators of adequacy and excellence based on multiple-criteria decision-making (MCDM) methods and fuzzy logic. The calculation of indicators presents two main difficulties: The nature of the data (numerical, interval, and linguistic values are mixed) and the objective of each criterion (which does not have to reach either the maximum or the minimum). A method is proposed, based on similarity measures with predetermined ideals, that is capable of overcoming these difficulties to provide easy-to-interpret information about the quality of the alternatives. To illustrate the usefulness of this proposed method, it has been applied to data collected from students across nine semesters at the Bucaramanga campus of the Industrial University of Santander in Colombia. This case study demonstrates that the proposed method can facilitate strategic decisions at an institution and open the way for the establishment of action policies regarding gender inequality and economic disparity, among other things.
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spelling doaj.art-a6ad513ec4df4eb2af47fda63cfff5ac2023-11-20T05:40:28ZengMDPI AGMathematics2227-73902020-07-0187107510.3390/math8071075Construction of Quality Indicators Based on Pre-Established Goals: Application to a Colombian Public UniversityVicente Liern0Sandra E. Parada-Rico1Olga Blasco-Blasco2Department of Mathematics for Economics and Business, University of Valencia, Avda. dels Tarongers, s/n, 46022 Valencia, SpainSchool of Mathematics, Industrial University of Santander, Carrera 27 Calle 9. Edificio Camilo Torres, 680002 Bucaramanga, ColombiaDepartment of Applied Economics, Faculty of Economy, University of Valencia, Avda. dels Tarongers, s/n, 46022 Valencia, SpainThis study creates indicators of adequacy and excellence based on multiple-criteria decision-making (MCDM) methods and fuzzy logic. The calculation of indicators presents two main difficulties: The nature of the data (numerical, interval, and linguistic values are mixed) and the objective of each criterion (which does not have to reach either the maximum or the minimum). A method is proposed, based on similarity measures with predetermined ideals, that is capable of overcoming these difficulties to provide easy-to-interpret information about the quality of the alternatives. To illustrate the usefulness of this proposed method, it has been applied to data collected from students across nine semesters at the Bucaramanga campus of the Industrial University of Santander in Colombia. This case study demonstrates that the proposed method can facilitate strategic decisions at an institution and open the way for the establishment of action policies regarding gender inequality and economic disparity, among other things.https://www.mdpi.com/2227-7390/8/7/1075fuzzy logicsimilaritymultiple-criteria decision-makingadequacy indexexcellence index
spellingShingle Vicente Liern
Sandra E. Parada-Rico
Olga Blasco-Blasco
Construction of Quality Indicators Based on Pre-Established Goals: Application to a Colombian Public University
Mathematics
fuzzy logic
similarity
multiple-criteria decision-making
adequacy index
excellence index
title Construction of Quality Indicators Based on Pre-Established Goals: Application to a Colombian Public University
title_full Construction of Quality Indicators Based on Pre-Established Goals: Application to a Colombian Public University
title_fullStr Construction of Quality Indicators Based on Pre-Established Goals: Application to a Colombian Public University
title_full_unstemmed Construction of Quality Indicators Based on Pre-Established Goals: Application to a Colombian Public University
title_short Construction of Quality Indicators Based on Pre-Established Goals: Application to a Colombian Public University
title_sort construction of quality indicators based on pre established goals application to a colombian public university
topic fuzzy logic
similarity
multiple-criteria decision-making
adequacy index
excellence index
url https://www.mdpi.com/2227-7390/8/7/1075
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