Hospitality in Novi Sad during the challenges of COVID-19 pandemics
Sustainable business during the COVID-19 pandemic is one of the key topics in the hospitality and tourism industry with great popularization in scientific and research domains. Therefore, the focus of this research was on the experience of the management of catering facilities in R. Serbia. This qua...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
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Visoka turistička škola strukovnih studija, Beograd
2021-01-01
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| Series: | Turističko Poslovanje |
| Subjects: | |
| Online Access: | https://scindeks-clanci.ceon.rs/data/pdf/0354-3099/2021/0354-30992128065K.pdf |
| _version_ | 1811273074510659584 |
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| author | Kalenjuk-Pivarski Bojana Šmugović Stefan Vujasinović Vesna Lukić Tamara |
| author_facet | Kalenjuk-Pivarski Bojana Šmugović Stefan Vujasinović Vesna Lukić Tamara |
| author_sort | Kalenjuk-Pivarski Bojana |
| collection | DOAJ |
| description | Sustainable business during the COVID-19 pandemic is one of the key topics in the hospitality and tourism industry with great popularization in scientific and research domains. Therefore, the focus of this research was on the experience of the management of catering facilities in R. Serbia. This qualitative research included collecting data on the operational and economic effects of the COVID-19 pandemic on the business of 17 catering facilities for the provision of food and beverage services in Novi Sad (R. Serbia). The research covered the period of work from April 2020 to April 2021, as the most specific for business survival, fighting the challenges of preventing the complete closing down, limited business, and a major re-orientation to delivery and counter sales. Interviews were conducted on the perception and attitudes of the management. The subject of this paper is the sustainability of hospitality during the challenges imposed by the pandemic. The task of the paper was to investigate the experiences of the owners, management, and chefs of various hospitality facilities for providing food and beverage services. The aim of the paper was to obtain data on crisis forecasting and actions taken to survive on the hospitality and tourism market. |
| first_indexed | 2024-04-12T22:52:29Z |
| format | Article |
| id | doaj.art-a6af6381498e478d9a596da1ab2c4d57 |
| institution | Directory Open Access Journal |
| issn | 0354-3099 2560-3361 |
| language | English |
| last_indexed | 2024-04-12T22:52:29Z |
| publishDate | 2021-01-01 |
| publisher | Visoka turistička škola strukovnih studija, Beograd |
| record_format | Article |
| series | Turističko Poslovanje |
| spelling | doaj.art-a6af6381498e478d9a596da1ab2c4d572022-12-22T03:13:19ZengVisoka turistička škola strukovnih studija, BeogradTurističko Poslovanje0354-30992560-33612021-01-01202128657410.5937/turpos0-344580354-30992128065KHospitality in Novi Sad during the challenges of COVID-19 pandemicsKalenjuk-Pivarski Bojana0https://orcid.org/0000-0003-0661-5359Šmugović Stefan1https://orcid.org/0000-0002-8489-101XVujasinović Vesna2https://orcid.org/0000-0001-7307-2126Lukić Tamara3https://orcid.org/0000-0002-2854-6457Univerzitet u Novom Sadu, Prirodno-matematički fakultet, Departman za geografiju, turizam i hotelijerstvo, Novi Sad, SerbiaUniverzitet u Novom Sadu, Prirodno-matematički fakultet, Departman za geografiju, turizam i hotelijerstvo, Novi Sad, SerbiaUniverzitet u Novom Sadu, Prirodno-matematički fakultet, Departman za geografiju, turizam i hotelijerstvo, Novi Sad, SerbiaUniverzitet u Novom Sadu, Prirodno-matematički fakultet, Departman za geografiju, turizam i hotelijerstvo, Novi Sad, SerbiaSustainable business during the COVID-19 pandemic is one of the key topics in the hospitality and tourism industry with great popularization in scientific and research domains. Therefore, the focus of this research was on the experience of the management of catering facilities in R. Serbia. This qualitative research included collecting data on the operational and economic effects of the COVID-19 pandemic on the business of 17 catering facilities for the provision of food and beverage services in Novi Sad (R. Serbia). The research covered the period of work from April 2020 to April 2021, as the most specific for business survival, fighting the challenges of preventing the complete closing down, limited business, and a major re-orientation to delivery and counter sales. Interviews were conducted on the perception and attitudes of the management. The subject of this paper is the sustainability of hospitality during the challenges imposed by the pandemic. The task of the paper was to investigate the experiences of the owners, management, and chefs of various hospitality facilities for providing food and beverage services. The aim of the paper was to obtain data on crisis forecasting and actions taken to survive on the hospitality and tourism market.https://scindeks-clanci.ceon.rs/data/pdf/0354-3099/2021/0354-30992128065K.pdfcateringsustainabilityfoodpandemiccovid-19delivery |
| spellingShingle | Kalenjuk-Pivarski Bojana Šmugović Stefan Vujasinović Vesna Lukić Tamara Hospitality in Novi Sad during the challenges of COVID-19 pandemics Turističko Poslovanje catering sustainability food pandemic covid-19 delivery |
| title | Hospitality in Novi Sad during the challenges of COVID-19 pandemics |
| title_full | Hospitality in Novi Sad during the challenges of COVID-19 pandemics |
| title_fullStr | Hospitality in Novi Sad during the challenges of COVID-19 pandemics |
| title_full_unstemmed | Hospitality in Novi Sad during the challenges of COVID-19 pandemics |
| title_short | Hospitality in Novi Sad during the challenges of COVID-19 pandemics |
| title_sort | hospitality in novi sad during the challenges of covid 19 pandemics |
| topic | catering sustainability food pandemic covid-19 delivery |
| url | https://scindeks-clanci.ceon.rs/data/pdf/0354-3099/2021/0354-30992128065K.pdf |
| work_keys_str_mv | AT kalenjukpivarskibojana hospitalityinnovisadduringthechallengesofcovid19pandemics AT smugovicstefan hospitalityinnovisadduringthechallengesofcovid19pandemics AT vujasinovicvesna hospitalityinnovisadduringthechallengesofcovid19pandemics AT lukictamara hospitalityinnovisadduringthechallengesofcovid19pandemics |