Outcomes of an integrated practice unit for vulnerable emergency department patients

Abstract Background An integrated practice unit (IPU) that provides a multidisciplinary approach to patient care, typically involving a primary care provider, registered nurse, social worker, and pharmacist has been shown to reduce healthcare utilization among high-cost super-utilizer (SU) patients...

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Main Authors: Deepa Borde, Denny Fe G. Agana-Norman, Robert Leverence, Lorrie Photos, Jon Shuster, Kiran Lukose, Jacqueline Pinkney, Joy Wright, Lori Waxenberg, Brandon Allen, Nila S. Radhakrishnan
Format: Article
Language:English
Published: BMC 2023-12-01
Series:BMC Health Services Research
Subjects:
Online Access:https://doi.org/10.1186/s12913-023-10067-9
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author Deepa Borde
Denny Fe G. Agana-Norman
Robert Leverence
Lorrie Photos
Jon Shuster
Kiran Lukose
Jacqueline Pinkney
Joy Wright
Lori Waxenberg
Brandon Allen
Nila S. Radhakrishnan
author_facet Deepa Borde
Denny Fe G. Agana-Norman
Robert Leverence
Lorrie Photos
Jon Shuster
Kiran Lukose
Jacqueline Pinkney
Joy Wright
Lori Waxenberg
Brandon Allen
Nila S. Radhakrishnan
author_sort Deepa Borde
collection DOAJ
description Abstract Background An integrated practice unit (IPU) that provides a multidisciplinary approach to patient care, typically involving a primary care provider, registered nurse, social worker, and pharmacist has been shown to reduce healthcare utilization among high-cost super-utilizer (SU) patients or multi-visit patients (MVP). However, less is known about differences in the impact of these interventions on insured vs. uninsured SU patients and super high frequency SUs ( $$\ge$$ 8 ED visits per 6 months) vs. high frequency SUs (4–7 ED visits per 6 months). Methods We assessed the percent reduction in ED visits, ED cost, hospitalizations, hospital days, and hospitalization costs following implementation of an IPU for SUs located in an academic tertiary care facility. We compared outcomes for publicly insured with uninsured patients, and super high frequency SUs with high frequency SUs 6 months before vs. 6 months after enrollment in the IPU. Results There was an overall 25% reduction in hospitalizations (p < 0.001), and 23% reduction in hospital days (p = 0.0045), when comparing 6 months before vs. 6 months after enrollment in the program. There was a 26% reduction in average total direct hospitalization costs per patient (p = 0.002). Further analysis revealed a greater reduction in health care utilization for uninsured SU patients compared with publicly insured patients. The program reduced hospitalizations for super high frequency SUs. However, there was no statistically significant impact on overall health care utilization of super high frequency SUs when compared with high frequency SUs. Conclusions Our study supports existing evidence that dedicated IPUs for SUs can achieve significant reductions in acute care utilization, particularly for uninsured and high frequency SU patients. Trial Registration IRB201500212. Retrospectively registered.
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spelling doaj.art-a6b52c1551a447079bcbce96ce9ed8092023-12-24T12:13:01ZengBMCBMC Health Services Research1472-69632023-12-012311710.1186/s12913-023-10067-9Outcomes of an integrated practice unit for vulnerable emergency department patientsDeepa Borde0Denny Fe G. Agana-Norman1Robert Leverence2Lorrie Photos3Jon Shuster4Kiran Lukose5Jacqueline Pinkney6Joy Wright7Lori Waxenberg8Brandon Allen9Nila S. Radhakrishnan10University of Florida College of MedicineUniversity of Texas Medical BranchUniversity of Texas HealthUniversity of Florida HealthUniversity of Florida HealthUniversity of Florida College of MedicineUniversity of Florida HealthUniversity of Florida HealthUniversity of Florida HealthUniversity of Florida College of MedicineUniversity of Florida College of MedicineAbstract Background An integrated practice unit (IPU) that provides a multidisciplinary approach to patient care, typically involving a primary care provider, registered nurse, social worker, and pharmacist has been shown to reduce healthcare utilization among high-cost super-utilizer (SU) patients or multi-visit patients (MVP). However, less is known about differences in the impact of these interventions on insured vs. uninsured SU patients and super high frequency SUs ( $$\ge$$ 8 ED visits per 6 months) vs. high frequency SUs (4–7 ED visits per 6 months). Methods We assessed the percent reduction in ED visits, ED cost, hospitalizations, hospital days, and hospitalization costs following implementation of an IPU for SUs located in an academic tertiary care facility. We compared outcomes for publicly insured with uninsured patients, and super high frequency SUs with high frequency SUs 6 months before vs. 6 months after enrollment in the IPU. Results There was an overall 25% reduction in hospitalizations (p < 0.001), and 23% reduction in hospital days (p = 0.0045), when comparing 6 months before vs. 6 months after enrollment in the program. There was a 26% reduction in average total direct hospitalization costs per patient (p = 0.002). Further analysis revealed a greater reduction in health care utilization for uninsured SU patients compared with publicly insured patients. The program reduced hospitalizations for super high frequency SUs. However, there was no statistically significant impact on overall health care utilization of super high frequency SUs when compared with high frequency SUs. Conclusions Our study supports existing evidence that dedicated IPUs for SUs can achieve significant reductions in acute care utilization, particularly for uninsured and high frequency SU patients. Trial Registration IRB201500212. Retrospectively registered.https://doi.org/10.1186/s12913-023-10067-9Super-utilizer patientsMulti-visit patientsInterdisciplinary careEmergency department visitsIntegrated practice unitHealthcare utilization
spellingShingle Deepa Borde
Denny Fe G. Agana-Norman
Robert Leverence
Lorrie Photos
Jon Shuster
Kiran Lukose
Jacqueline Pinkney
Joy Wright
Lori Waxenberg
Brandon Allen
Nila S. Radhakrishnan
Outcomes of an integrated practice unit for vulnerable emergency department patients
BMC Health Services Research
Super-utilizer patients
Multi-visit patients
Interdisciplinary care
Emergency department visits
Integrated practice unit
Healthcare utilization
title Outcomes of an integrated practice unit for vulnerable emergency department patients
title_full Outcomes of an integrated practice unit for vulnerable emergency department patients
title_fullStr Outcomes of an integrated practice unit for vulnerable emergency department patients
title_full_unstemmed Outcomes of an integrated practice unit for vulnerable emergency department patients
title_short Outcomes of an integrated practice unit for vulnerable emergency department patients
title_sort outcomes of an integrated practice unit for vulnerable emergency department patients
topic Super-utilizer patients
Multi-visit patients
Interdisciplinary care
Emergency department visits
Integrated practice unit
Healthcare utilization
url https://doi.org/10.1186/s12913-023-10067-9
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