Patient healthcare experiences in the Northwest Territories, Canada: an analysis of news media articles
The factors that influence patient healthcare experiences are complex and connected to place. In northern Canada, the socio-historical context and the inequitable distribution of health services are unique influences on patients. The objective of this study was to examine the characteristics of pati...
| Main Authors: | , , , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Taylor & Francis Group
2021-01-01
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| Series: | International Journal of Circumpolar Health |
| Subjects: | |
| Online Access: | http://dx.doi.org/10.1080/22423982.2021.1886798 |
| _version_ | 1798033993609773056 |
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| author | Rhiannon Cooper Nathaniel J. Pollock Zander Affleck Laura Bain Nanna Lund Hansen Kelsey Robertson Susan Chatwood |
| author_facet | Rhiannon Cooper Nathaniel J. Pollock Zander Affleck Laura Bain Nanna Lund Hansen Kelsey Robertson Susan Chatwood |
| author_sort | Rhiannon Cooper |
| collection | DOAJ |
| description | The factors that influence patient healthcare experiences are complex and connected to place. In northern Canada, the socio-historical context and the inequitable distribution of health services are unique influences on patients. The objective of this study was to examine the characteristics of patient healthcare experiences as reported through news media in the Northwest Territories. We used a case series design to examine patient healthcare experiences reported in news media articles. We conducted a systematic search for articles published between 2008 and 2017 in the online database of a media outlet in the Northwest Territories. We used descriptive statistics to summarise the article characteristics and thematic analysis to understand patient experiences in 128 articles related to 71 cases. Most often, cases involved women, concerned mental health, suicidality, or chronic diseases, and were predominantly negative. Patient experiences included problems associated with medical travel, communication difficulties with providers, lack of cultural safety, and barriers in accessing care resulting in poor-quality care, particularly for Indigenous patients. Broadly, these experiences are rooted in the colonial history in the North. Understanding patient experiences and including Indigenous patients in health system decision-making can help focus policies and clinical care on cultural safety and equity. |
| first_indexed | 2024-04-11T20:38:06Z |
| format | Article |
| id | doaj.art-a6d92cb1f2504a16917915185dc3f574 |
| institution | Directory Open Access Journal |
| issn | 2242-3982 |
| language | English |
| last_indexed | 2024-04-11T20:38:06Z |
| publishDate | 2021-01-01 |
| publisher | Taylor & Francis Group |
| record_format | Article |
| series | International Journal of Circumpolar Health |
| spelling | doaj.art-a6d92cb1f2504a16917915185dc3f5742022-12-22T04:04:19ZengTaylor & Francis GroupInternational Journal of Circumpolar Health2242-39822021-01-0180110.1080/22423982.2021.18867981886798Patient healthcare experiences in the Northwest Territories, Canada: an analysis of news media articlesRhiannon Cooper0Nathaniel J. Pollock1Zander Affleck2Laura Bain3Nanna Lund Hansen4Kelsey Robertson5Susan Chatwood6McMaster UniversityUniversity of Alberta, School of Public HealthInstitute for Circumpolar Health ResearchInstitute for Circumpolar Health ResearchUniversity of Southern DenmarkInstitute for Circumpolar Health ResearchUniversity of Alberta, School of Public HealthThe factors that influence patient healthcare experiences are complex and connected to place. In northern Canada, the socio-historical context and the inequitable distribution of health services are unique influences on patients. The objective of this study was to examine the characteristics of patient healthcare experiences as reported through news media in the Northwest Territories. We used a case series design to examine patient healthcare experiences reported in news media articles. We conducted a systematic search for articles published between 2008 and 2017 in the online database of a media outlet in the Northwest Territories. We used descriptive statistics to summarise the article characteristics and thematic analysis to understand patient experiences in 128 articles related to 71 cases. Most often, cases involved women, concerned mental health, suicidality, or chronic diseases, and were predominantly negative. Patient experiences included problems associated with medical travel, communication difficulties with providers, lack of cultural safety, and barriers in accessing care resulting in poor-quality care, particularly for Indigenous patients. Broadly, these experiences are rooted in the colonial history in the North. Understanding patient experiences and including Indigenous patients in health system decision-making can help focus policies and clinical care on cultural safety and equity.http://dx.doi.org/10.1080/22423982.2021.1886798patient-centred carehealth systemshealth equitycultural safetyindigenous |
| spellingShingle | Rhiannon Cooper Nathaniel J. Pollock Zander Affleck Laura Bain Nanna Lund Hansen Kelsey Robertson Susan Chatwood Patient healthcare experiences in the Northwest Territories, Canada: an analysis of news media articles International Journal of Circumpolar Health patient-centred care health systems health equity cultural safety indigenous |
| title | Patient healthcare experiences in the Northwest Territories, Canada: an analysis of news media articles |
| title_full | Patient healthcare experiences in the Northwest Territories, Canada: an analysis of news media articles |
| title_fullStr | Patient healthcare experiences in the Northwest Territories, Canada: an analysis of news media articles |
| title_full_unstemmed | Patient healthcare experiences in the Northwest Territories, Canada: an analysis of news media articles |
| title_short | Patient healthcare experiences in the Northwest Territories, Canada: an analysis of news media articles |
| title_sort | patient healthcare experiences in the northwest territories canada an analysis of news media articles |
| topic | patient-centred care health systems health equity cultural safety indigenous |
| url | http://dx.doi.org/10.1080/22423982.2021.1886798 |
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