Classification of Customer Loans Using Hybrid Data Mining

At this time, loans are one of the products offered by banks to their customers. BPR is an abbreviation of Bank Perkreditan Rakyat. BPR is one of the banks that provide loans to their customers. The problem that occurs is that the number of loans given to customers is often not on target and does no...

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Main Authors: Eka Praja Wiyata Mandala, Eva Rianti, Sarjon Defit
Format: Article
Language:Indonesian
Published: Universitas Muhammadiyah Purwokerto 2022-05-01
Series:Jurnal Informatika
Subjects:
Online Access:http://jurnalnasional.ump.ac.id/index.php/JUITA/article/view/12521
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author Eka Praja Wiyata Mandala
Eva Rianti
Sarjon Defit
author_facet Eka Praja Wiyata Mandala
Eva Rianti
Sarjon Defit
author_sort Eka Praja Wiyata Mandala
collection DOAJ
description At this time, loans are one of the products offered by banks to their customers. BPR is an abbreviation of Bank Perkreditan Rakyat. BPR is one of the banks that provide loans to their customers. The problem that occurs is that the number of loans given to customers is often not on target and does not meet the criteria. We propose a hybrid data mining method which consists of two phases, first, we will cluster the eligibility of customers to be given a loan using the k-means algorithm, second, we will classify the loan amount using data from the clustering of eligible customers using k-nearest neighbors. As a result of this study, we were able to cluster 25 customers into 2 clusters, 10 customers into the "Not Feasible" cluster, 15 customers into the "Feasible" cluster. Then we also succeeded in classifying customers who applied for new loans with occupation is Entrepreneur, salary is ≥ IDR 5000000, loan guarantees  Proof of Vehicle Owner, account balance is < IDR 5000000 and family members is ≥ 4. And the results, classified as Loans with a small amount. We obtained the level of validity of the data testing of each input variable to the target variable reached 97.57%.
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spelling doaj.art-a6ea7c96b9ad4d4d91f158a9438e4d102022-12-22T02:43:25ZindUniversitas Muhammadiyah PurwokertoJurnal Informatika2086-93982579-89012022-05-01101455210.30595/juita.v10i1.125214475Classification of Customer Loans Using Hybrid Data MiningEka Praja Wiyata Mandala0Eva Rianti1Sarjon Defit2Universitas Putra Indonesia YPTK PadangUniversitas Putra Indonesia YPTK PadangUniversitas Putra Indonesia YPTK PadangAt this time, loans are one of the products offered by banks to their customers. BPR is an abbreviation of Bank Perkreditan Rakyat. BPR is one of the banks that provide loans to their customers. The problem that occurs is that the number of loans given to customers is often not on target and does not meet the criteria. We propose a hybrid data mining method which consists of two phases, first, we will cluster the eligibility of customers to be given a loan using the k-means algorithm, second, we will classify the loan amount using data from the clustering of eligible customers using k-nearest neighbors. As a result of this study, we were able to cluster 25 customers into 2 clusters, 10 customers into the "Not Feasible" cluster, 15 customers into the "Feasible" cluster. Then we also succeeded in classifying customers who applied for new loans with occupation is Entrepreneur, salary is ≥ IDR 5000000, loan guarantees  Proof of Vehicle Owner, account balance is < IDR 5000000 and family members is ≥ 4. And the results, classified as Loans with a small amount. We obtained the level of validity of the data testing of each input variable to the target variable reached 97.57%.http://jurnalnasional.ump.ac.id/index.php/JUITA/article/view/12521clusteringclassificationcustomer loanshybrid data mining
spellingShingle Eka Praja Wiyata Mandala
Eva Rianti
Sarjon Defit
Classification of Customer Loans Using Hybrid Data Mining
Jurnal Informatika
clustering
classification
customer loans
hybrid data mining
title Classification of Customer Loans Using Hybrid Data Mining
title_full Classification of Customer Loans Using Hybrid Data Mining
title_fullStr Classification of Customer Loans Using Hybrid Data Mining
title_full_unstemmed Classification of Customer Loans Using Hybrid Data Mining
title_short Classification of Customer Loans Using Hybrid Data Mining
title_sort classification of customer loans using hybrid data mining
topic clustering
classification
customer loans
hybrid data mining
url http://jurnalnasional.ump.ac.id/index.php/JUITA/article/view/12521
work_keys_str_mv AT ekaprajawiyatamandala classificationofcustomerloansusinghybriddatamining
AT evarianti classificationofcustomerloansusinghybriddatamining
AT sarjondefit classificationofcustomerloansusinghybriddatamining