Impact of combining human and analytics feedback on students’ engagement with, and performance in, reflective writing tasks

Abstract Reflective writing is part of many higher education courses across the globe. It is often considered a challenging task for students as it requires self-regulated learning skills to appropriately plan, timely engage and deeply reflect on learning experiences. Despite an advance in writing a...

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Bibliographic Details
Main Authors: Wannapon Suraworachet, Qi Zhou, Mutlu Cukurova
Format: Article
Language:English
Published: SpringerOpen 2023-01-01
Series:International Journal of Educational Technology in Higher Education
Subjects:
Online Access:https://doi.org/10.1186/s41239-022-00368-0
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author Wannapon Suraworachet
Qi Zhou
Mutlu Cukurova
author_facet Wannapon Suraworachet
Qi Zhou
Mutlu Cukurova
author_sort Wannapon Suraworachet
collection DOAJ
description Abstract Reflective writing is part of many higher education courses across the globe. It is often considered a challenging task for students as it requires self-regulated learning skills to appropriately plan, timely engage and deeply reflect on learning experiences. Despite an advance in writing analytics and the pervasiveness of human feedback aimed to support student reflections, little is known about how to integrate feedback from humans and analytics to improve students’ learning engagement and performance in reflective writing tasks. This study proposes a personalised behavioural feedback intervention based on students’ writing engagement analytics utilising time-series analysis of digital traces from a ubiquitous online word processing platform. In a semester-long experimental study involving 81 postgraduate students, its impact on learning engagement and performance was studied. The results showed that the intervention cohort engaged statistically significantly more in their reflective writing task after receiving the combined feedback compared to the control cohort which only received human feedback on their reflective writing content. Further analyses revealed that the intervention cohort reflected more regularly at the weekly level, the regularity of weekly reflection led to better performance grades, and the impact on students with low self-regulated learning skills was higher. This study emphasizes the powerful benefits of implementing combined feedback approaches in which the strengths of analytics and human feedback are synthesized to improve student engagement and performance. Further research should explore the long-term sustainability of the observed effects and their validity in other contexts.
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spelling doaj.art-a704ea02255040e1946e90653c3a8b8c2023-01-08T12:18:18ZengSpringerOpenInternational Journal of Educational Technology in Higher Education2365-94402023-01-0120112410.1186/s41239-022-00368-0Impact of combining human and analytics feedback on students’ engagement with, and performance in, reflective writing tasksWannapon Suraworachet0Qi Zhou1Mutlu Cukurova2UCL Knowledge Lab, IOE, UCL’s Faculty of Education and Society, University College LondonUCL Knowledge Lab, IOE, UCL’s Faculty of Education and Society, University College LondonUCL Knowledge Lab, IOE, UCL’s Faculty of Education and Society, University College LondonAbstract Reflective writing is part of many higher education courses across the globe. It is often considered a challenging task for students as it requires self-regulated learning skills to appropriately plan, timely engage and deeply reflect on learning experiences. Despite an advance in writing analytics and the pervasiveness of human feedback aimed to support student reflections, little is known about how to integrate feedback from humans and analytics to improve students’ learning engagement and performance in reflective writing tasks. This study proposes a personalised behavioural feedback intervention based on students’ writing engagement analytics utilising time-series analysis of digital traces from a ubiquitous online word processing platform. In a semester-long experimental study involving 81 postgraduate students, its impact on learning engagement and performance was studied. The results showed that the intervention cohort engaged statistically significantly more in their reflective writing task after receiving the combined feedback compared to the control cohort which only received human feedback on their reflective writing content. Further analyses revealed that the intervention cohort reflected more regularly at the weekly level, the regularity of weekly reflection led to better performance grades, and the impact on students with low self-regulated learning skills was higher. This study emphasizes the powerful benefits of implementing combined feedback approaches in which the strengths of analytics and human feedback are synthesized to improve student engagement and performance. Further research should explore the long-term sustainability of the observed effects and their validity in other contexts.https://doi.org/10.1186/s41239-022-00368-0Reflective writingEngagement feedbackLearning analyticsTime seriesHuman-AI collaborationGoogle Docs analytics
spellingShingle Wannapon Suraworachet
Qi Zhou
Mutlu Cukurova
Impact of combining human and analytics feedback on students’ engagement with, and performance in, reflective writing tasks
International Journal of Educational Technology in Higher Education
Reflective writing
Engagement feedback
Learning analytics
Time series
Human-AI collaboration
Google Docs analytics
title Impact of combining human and analytics feedback on students’ engagement with, and performance in, reflective writing tasks
title_full Impact of combining human and analytics feedback on students’ engagement with, and performance in, reflective writing tasks
title_fullStr Impact of combining human and analytics feedback on students’ engagement with, and performance in, reflective writing tasks
title_full_unstemmed Impact of combining human and analytics feedback on students’ engagement with, and performance in, reflective writing tasks
title_short Impact of combining human and analytics feedback on students’ engagement with, and performance in, reflective writing tasks
title_sort impact of combining human and analytics feedback on students engagement with and performance in reflective writing tasks
topic Reflective writing
Engagement feedback
Learning analytics
Time series
Human-AI collaboration
Google Docs analytics
url https://doi.org/10.1186/s41239-022-00368-0
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AT mutlucukurova impactofcombininghumanandanalyticsfeedbackonstudentsengagementwithandperformanceinreflectivewritingtasks