| Summary: | Nowadays, companies are implementing organizational change in order to be able to adapt to an increasingly competitive environment. Because of this context, firms are often confronted with problems linked to stressful situations that they themselves have brought about. We explored the policies which were applied by one of the branches of the Essilor Group in an organizational change context. First, we quantitatively and qualitatively analyzed the effects which this policy has had on stress-related issues. Second, we looked at how Essilor-Dijon took into account these effects in managing its staff so as to improve their well-being at work. Our results show that emotions appear to be at the heart of managing change and can either be obstacles or facilitators, depending on the choices made by management.
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