Prioritising customer-focused KPIs for home furniture delivery and assembly service using AHP: A case study of a multinational company in Thailand
Nowadays, e-commerce is growing continuously. This hasresulted in a significant demand for last-mile delivery services in various business sections to deliver goods to customer homes. For a retail home furnishings business, the last-mile delivery service for this business is specific and different...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Khon Kaen University
2022-11-01
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| Series: | Engineering and Applied Science Research |
| Subjects: | |
| Online Access: | https://ph01.tci-thaijo.org/index.php/easr/article/view/250513/170234 |