THE USE OF MOBILE APPLICATIONS IN TOURIST TRAVELS OF GENERATION Z. A CASE STUDY OF POLAND
The aim of the article is to show the usability of mobile apps in the process of satisfying Generation Z's tourist needs (pre-travel, during-travel, post-travel). Theoretical part includes characteristics of Generation Z and the place of modern technologies in satisfying tourist needs, especial...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia
2023-06-01
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| Series: | International Journal for Quality Research |
| Subjects: | |
| Online Access: | http://ijqr.net/journal/v17-n2/7.pdf |
| _version_ | 1797805574047399936 |
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| author | Agata Niemczyk Renata Seweryn Mariusz Łapczyński Zofia Gródek-Szostak |
| author_facet | Agata Niemczyk Renata Seweryn Mariusz Łapczyński Zofia Gródek-Szostak |
| author_sort | Agata Niemczyk |
| collection | DOAJ |
| description | The aim of the article is to show the usability of mobile apps in the process of satisfying Generation Z's tourist needs (pre-travel, during-travel, post-travel). Theoretical part includes characteristics of Generation Z and the place of modern technologies in satisfying tourist needs, especially mobile apps' functions and advantages. Empirical part presents survey results (N=669) which positively verified main hypothesis: The motive and length of the trip, and the ways in which the Zs' travel needs are met, significantly determine the choices of mobile apps used at each stage of the trip. They prove a leisure trip is more often a positive determinant of pre-travel mobile apps use than a cognitive trip, while during travel the opposite situation is observed, at post-travel stage a significant dependence of mobile app use on the motive of the trip concerns only the negative influence of leisure trips on the use of communication/entertainment-socializing apps. |
| first_indexed | 2024-03-13T05:53:09Z |
| format | Article |
| id | doaj.art-a767ea629ac0438c9aaa8856939ce269 |
| institution | Directory Open Access Journal |
| issn | 1800-6450 1800-7473 |
| language | English |
| last_indexed | 2024-03-13T05:53:09Z |
| publishDate | 2023-06-01 |
| publisher | Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia |
| record_format | Article |
| series | International Journal for Quality Research |
| spelling | doaj.art-a767ea629ac0438c9aaa8856939ce2692023-06-13T08:18:48ZengCenter for Quality, Faculty of Engineering, University of Kragujevac, SerbiaInternational Journal for Quality Research1800-64501800-74732023-06-0117240542610.24874/IJQR17.02-07THE USE OF MOBILE APPLICATIONS IN TOURIST TRAVELS OF GENERATION Z. A CASE STUDY OF POLANDAgata Niemczyk0https://orcid.org/0000-0002-5594-6296Renata Seweryn1https://orcid.org/0000-0002-5124-668XMariusz Łapczyński2https://orcid.org/0000-0002-4508-7264Zofia Gródek-Szostak 3https://orcid.org/0000-0001-6283-6952Cracow University of Economics, Cracow, PolandCracow University of Economics, Cracow, PolandCracow University of Economics, Cracow, PolandCracow University of Economics, Cracow, PolandThe aim of the article is to show the usability of mobile apps in the process of satisfying Generation Z's tourist needs (pre-travel, during-travel, post-travel). Theoretical part includes characteristics of Generation Z and the place of modern technologies in satisfying tourist needs, especially mobile apps' functions and advantages. Empirical part presents survey results (N=669) which positively verified main hypothesis: The motive and length of the trip, and the ways in which the Zs' travel needs are met, significantly determine the choices of mobile apps used at each stage of the trip. They prove a leisure trip is more often a positive determinant of pre-travel mobile apps use than a cognitive trip, while during travel the opposite situation is observed, at post-travel stage a significant dependence of mobile app use on the motive of the trip concerns only the negative influence of leisure trips on the use of communication/entertainment-socializing apps.http://ijqr.net/journal/v17-n2/7.pdfscientifi mobile applicationspre-travelduring-travelpost-travelsurveygeneration zpolandc research |
| spellingShingle | Agata Niemczyk Renata Seweryn Mariusz Łapczyński Zofia Gródek-Szostak THE USE OF MOBILE APPLICATIONS IN TOURIST TRAVELS OF GENERATION Z. A CASE STUDY OF POLAND International Journal for Quality Research scientifi mobile applications pre-travel during-travel post-travel survey generation z polandc research |
| title | THE USE OF MOBILE APPLICATIONS IN TOURIST TRAVELS OF GENERATION Z. A CASE STUDY OF POLAND |
| title_full | THE USE OF MOBILE APPLICATIONS IN TOURIST TRAVELS OF GENERATION Z. A CASE STUDY OF POLAND |
| title_fullStr | THE USE OF MOBILE APPLICATIONS IN TOURIST TRAVELS OF GENERATION Z. A CASE STUDY OF POLAND |
| title_full_unstemmed | THE USE OF MOBILE APPLICATIONS IN TOURIST TRAVELS OF GENERATION Z. A CASE STUDY OF POLAND |
| title_short | THE USE OF MOBILE APPLICATIONS IN TOURIST TRAVELS OF GENERATION Z. A CASE STUDY OF POLAND |
| title_sort | use of mobile applications in tourist travels of generation z a case study of poland |
| topic | scientifi mobile applications pre-travel during-travel post-travel survey generation z polandc research |
| url | http://ijqr.net/journal/v17-n2/7.pdf |
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