A Business Model Framework to Characterize Digital Multisided Platforms

Businesses grounded upon multisided platforms (MSPs) are found in a growing number of industries, thanks to the recent developments in Internet and digital technologies. Digital MSPs enable multiple interactions among users of different sides through information and communication technologies. The u...

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Main Authors: Marco Ardolino, Nicola Saccani, Federico Adrodegari, Marco Perona
Format: Article
Language:English
Published: Elsevier 2020-02-01
Series:Journal of Open Innovation: Technology, Market and Complexity
Subjects:
Online Access:https://www.mdpi.com/2199-8531/6/1/10
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author Marco Ardolino
Nicola Saccani
Federico Adrodegari
Marco Perona
author_facet Marco Ardolino
Nicola Saccani
Federico Adrodegari
Marco Perona
author_sort Marco Ardolino
collection DOAJ
description Businesses grounded upon multisided platforms (MSPs) are found in a growing number of industries, thanks to the recent developments in Internet and digital technologies. Digital MSPs enable multiple interactions among users of different sides through information and communication technologies. The understanding of the characteristics and constituents of MSPs is fragmented along different literature streams. Moreover, very few empirical studies have been carried out to date. In order to fill this gap, this paper presents a three-level framework that describes a digital MSP. The proposed framework is based on literature analysis and multiple case study. On the one hand, the framework can be used to describe MSP as it provides an operationalization of the concept through the identification of specific dimensions, variables and items; on the other hand, it can be used as an assessment tool by practitioners, as exemplified by the three empirical applications presented in this paper.
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spelling doaj.art-a7a1da3b985f4e1f99aec43a656b1d632023-12-03T01:27:59ZengElsevierJournal of Open Innovation: Technology, Market and Complexity2199-85312020-02-01611010.3390/joitmc6010010joitmc6010010A Business Model Framework to Characterize Digital Multisided PlatformsMarco Ardolino0Nicola Saccani1Federico Adrodegari2Marco Perona3Department of Mechanical and Industrial Engineering, University of Brescia, Piazza del Mercato, 15, 25121 Brescia BS, ItalyDepartment of Mechanical and Industrial Engineering, University of Brescia, Piazza del Mercato, 15, 25121 Brescia BS, ItalyDepartment of Mechanical and Industrial Engineering, University of Brescia, Piazza del Mercato, 15, 25121 Brescia BS, ItalyDepartment of Mechanical and Industrial Engineering, University of Brescia, Piazza del Mercato, 15, 25121 Brescia BS, ItalyBusinesses grounded upon multisided platforms (MSPs) are found in a growing number of industries, thanks to the recent developments in Internet and digital technologies. Digital MSPs enable multiple interactions among users of different sides through information and communication technologies. The understanding of the characteristics and constituents of MSPs is fragmented along different literature streams. Moreover, very few empirical studies have been carried out to date. In order to fill this gap, this paper presents a three-level framework that describes a digital MSP. The proposed framework is based on literature analysis and multiple case study. On the one hand, the framework can be used to describe MSP as it provides an operationalization of the concept through the identification of specific dimensions, variables and items; on the other hand, it can be used as an assessment tool by practitioners, as exemplified by the three empirical applications presented in this paper.https://www.mdpi.com/2199-8531/6/1/10multisided platformsbusiness modeldescriptive frameworkmultiple case study
spellingShingle Marco Ardolino
Nicola Saccani
Federico Adrodegari
Marco Perona
A Business Model Framework to Characterize Digital Multisided Platforms
Journal of Open Innovation: Technology, Market and Complexity
multisided platforms
business model
descriptive framework
multiple case study
title A Business Model Framework to Characterize Digital Multisided Platforms
title_full A Business Model Framework to Characterize Digital Multisided Platforms
title_fullStr A Business Model Framework to Characterize Digital Multisided Platforms
title_full_unstemmed A Business Model Framework to Characterize Digital Multisided Platforms
title_short A Business Model Framework to Characterize Digital Multisided Platforms
title_sort business model framework to characterize digital multisided platforms
topic multisided platforms
business model
descriptive framework
multiple case study
url https://www.mdpi.com/2199-8531/6/1/10
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