Instant Messenger‐Facilitated Knowledge Sharing and Team Performance
The instant messenger (IM) is frequently encountered as a facilitator of communication in both social and working contexts. Nevertheless, there are concerns about the extent to which IMs bring organizational benefits, thereby overcoming interruptions to work. In this study, we focus on how IM tools...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
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Research Institute for Knowledge Content Development & Technology
2014-12-01
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| Series: | International Journal of Knowledge Content Development and Technology |
| Subjects: | |
| Online Access: | http://ijkcdt.net/xml/03036/03036.pdf |
| _version_ | 1819177159354220544 |
|---|---|
| author | Carol X.J. Ou Robert M. Davison Darren Leung |
| author_facet | Carol X.J. Ou Robert M. Davison Darren Leung |
| author_sort | Carol X.J. Ou |
| collection | DOAJ |
| description | The instant messenger (IM) is frequently encountered as a facilitator of communication in both social and working contexts. Nevertheless, there are concerns about the extent to which IMs bring organizational benefits, thereby overcoming interruptions to work. In this study, we focus on how IM tools contribute to knowledge transfer at work, as well as their influence on team performance. Our research model is validated by a survey of work professionals (n=41) at a small sized company. Implications and conclusions are discussed. |
| first_indexed | 2024-12-22T21:22:13Z |
| format | Article |
| id | doaj.art-a86fd0e6dfe44a538b7eb1aafc44caf0 |
| institution | Directory Open Access Journal |
| issn | 2234-0068 2287-187X |
| language | English |
| last_indexed | 2024-12-22T21:22:13Z |
| publishDate | 2014-12-01 |
| publisher | Research Institute for Knowledge Content Development & Technology |
| record_format | Article |
| series | International Journal of Knowledge Content Development and Technology |
| spelling | doaj.art-a86fd0e6dfe44a538b7eb1aafc44caf02022-12-21T18:12:10ZengResearch Institute for Knowledge Content Development & TechnologyInternational Journal of Knowledge Content Development and Technology2234-00682287-187X2014-12-0142523http://dx.doi.org/10.5865/IJKCT.2014.4.2.005Instant Messenger‐Facilitated Knowledge Sharing and Team PerformanceCarol X.J. Ou0Robert M. Davison1Darren Leung2Dept of Information Management, Tilburg University, The NetherlandsDept of Information Systems, City University of Hong Kong, Hong KongDept of Computing, Hong Kong Polytechnic University, Hong Kong The instant messenger (IM) is frequently encountered as a facilitator of communication in both social and working contexts. Nevertheless, there are concerns about the extent to which IMs bring organizational benefits, thereby overcoming interruptions to work. In this study, we focus on how IM tools contribute to knowledge transfer at work, as well as their influence on team performance. Our research model is validated by a survey of work professionals (n=41) at a small sized company. Implications and conclusions are discussed.http://ijkcdt.net/xml/03036/03036.pdfInstant Messenger (IM)Computer‐MediatedCommunication (CMC)Knowledge TransferKnowledge Generation |
| spellingShingle | Carol X.J. Ou Robert M. Davison Darren Leung Instant Messenger‐Facilitated Knowledge Sharing and Team Performance International Journal of Knowledge Content Development and Technology Instant Messenger (IM) Computer‐Mediated Communication (CMC) Knowledge Transfer Knowledge Generation |
| title | Instant Messenger‐Facilitated Knowledge Sharing and Team Performance |
| title_full | Instant Messenger‐Facilitated Knowledge Sharing and Team Performance |
| title_fullStr | Instant Messenger‐Facilitated Knowledge Sharing and Team Performance |
| title_full_unstemmed | Instant Messenger‐Facilitated Knowledge Sharing and Team Performance |
| title_short | Instant Messenger‐Facilitated Knowledge Sharing and Team Performance |
| title_sort | instant messenger facilitated knowledge sharing and team performance |
| topic | Instant Messenger (IM) Computer‐Mediated Communication (CMC) Knowledge Transfer Knowledge Generation |
| url | http://ijkcdt.net/xml/03036/03036.pdf |
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