Investigating the Role of Using Electronic Health Record (EHR) in Physician-Patient Relationship: A Qualitative Study

Introduction: Electronic Health Record (EHR) is an opportunity to implement healthcare services remotely especially in situations that social distance is necessary, such as in Covid-19 pandemic. The relationship between physician and patient is very important in medicine and it has been described as...

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Main Authors: Aref Shayganmehr, Gholamreza Malekzade, Mariusz Trojanowski
Format: Article
Language:English
Published: Kerman University of Medical Sciences 2022-04-01
Series:تحقیقات کیفی در علوم سلامت
Subjects:
Online Access:https://jqr1.kmu.ac.ir/article_91884_c177d7969f0ba4cfe6e9b97fcff0caa9.pdf
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author Aref Shayganmehr
Gholamreza Malekzade
Mariusz Trojanowski
author_facet Aref Shayganmehr
Gholamreza Malekzade
Mariusz Trojanowski
author_sort Aref Shayganmehr
collection DOAJ
description Introduction: Electronic Health Record (EHR) is an opportunity to implement healthcare services remotely especially in situations that social distance is necessary, such as in Covid-19 pandemic. The relationship between physician and patient is very important in medicine and it has been described as a basic axis of clinical measures and the foundation stone of proper activities in the health system. However, one of the main factors less considered in the design and deployment of health technologies is the physician-patient relationship, emotions, and feelings. The present study aimed to investigate the role of using electronic health records on physician-patient relationship. Methods: In this study, qualitative data collection was carried out via unstructured and semi-structured interviews and focus group discussion, using a phenomenological approach. A thematic analysis approach was also used to analyze the transcripts. A total of 24 participants, including eight physicians, three specialists (pediatricians, gynecologists, and psychiatrists), four psychologists, five health care providers, and four chief executive officers were selected using purposive sampling. Results: The results of this study revealed using EHR could influence interpersonal communication as well as empathetic and sympathetic relationship between physician and patient. The relevant classes are explained in detail in the main text of the article. Conclusion: While EHR is beneficial, the concerns overshadowing the interactions between physician and patient cause users to change their perception of the benefits and efficiency of EHR.
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spelling doaj.art-a8de8f4c36424c75a817ff67d0a9f2b22023-12-03T06:32:18ZengKerman University of Medical Sciencesتحقیقات کیفی در علوم سلامت2645-61092022-04-01111505710.22062/jqr.2021.195426.101991884Investigating the Role of Using Electronic Health Record (EHR) in Physician-Patient Relationship: A Qualitative StudyAref Shayganmehr0Gholamreza Malekzade1Mariusz Trojanowski2Dual Ph.D. student of University of Warsaw, Poland & Ferdowsi University of Mashhad, IranAssociate Professor at Ferdowsi University of Mashhad (FUM), Mashhad, IranAssociate Professor at Warsaw University. Warsaw, PolandIntroduction: Electronic Health Record (EHR) is an opportunity to implement healthcare services remotely especially in situations that social distance is necessary, such as in Covid-19 pandemic. The relationship between physician and patient is very important in medicine and it has been described as a basic axis of clinical measures and the foundation stone of proper activities in the health system. However, one of the main factors less considered in the design and deployment of health technologies is the physician-patient relationship, emotions, and feelings. The present study aimed to investigate the role of using electronic health records on physician-patient relationship. Methods: In this study, qualitative data collection was carried out via unstructured and semi-structured interviews and focus group discussion, using a phenomenological approach. A thematic analysis approach was also used to analyze the transcripts. A total of 24 participants, including eight physicians, three specialists (pediatricians, gynecologists, and psychiatrists), four psychologists, five health care providers, and four chief executive officers were selected using purposive sampling. Results: The results of this study revealed using EHR could influence interpersonal communication as well as empathetic and sympathetic relationship between physician and patient. The relevant classes are explained in detail in the main text of the article. Conclusion: While EHR is beneficial, the concerns overshadowing the interactions between physician and patient cause users to change their perception of the benefits and efficiency of EHR.https://jqr1.kmu.ac.ir/article_91884_c177d7969f0ba4cfe6e9b97fcff0caa9.pdfrelationshipphysician-patientelectronic health record (ehr)healthcare
spellingShingle Aref Shayganmehr
Gholamreza Malekzade
Mariusz Trojanowski
Investigating the Role of Using Electronic Health Record (EHR) in Physician-Patient Relationship: A Qualitative Study
تحقیقات کیفی در علوم سلامت
relationship
physician-patient
electronic health record (ehr)
healthcare
title Investigating the Role of Using Electronic Health Record (EHR) in Physician-Patient Relationship: A Qualitative Study
title_full Investigating the Role of Using Electronic Health Record (EHR) in Physician-Patient Relationship: A Qualitative Study
title_fullStr Investigating the Role of Using Electronic Health Record (EHR) in Physician-Patient Relationship: A Qualitative Study
title_full_unstemmed Investigating the Role of Using Electronic Health Record (EHR) in Physician-Patient Relationship: A Qualitative Study
title_short Investigating the Role of Using Electronic Health Record (EHR) in Physician-Patient Relationship: A Qualitative Study
title_sort investigating the role of using electronic health record ehr in physician patient relationship a qualitative study
topic relationship
physician-patient
electronic health record (ehr)
healthcare
url https://jqr1.kmu.ac.ir/article_91884_c177d7969f0ba4cfe6e9b97fcff0caa9.pdf
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AT mariusztrojanowski investigatingtheroleofusingelectronichealthrecordehrinphysicianpatientrelationshipaqualitativestudy