Employing Industrial Quality Management Systems for Quality Assurance in Outcome-Based Engineering Education: A Review

With the world becoming flat with fluid boundaries, engineers have to be global in their outlook and their pedigree. Due to the need for international acceptance of engineering qualification, the incorporation of Outcome-Based Education (OBE) has become common and global accreditation treaties such...

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Main Authors: Rao Naveed Bin Rais, Muhammad Rashid, Muaaz Zakria, Sajjad Hussain, Junaid Qadir, Muhammad A. Imran
Format: Article
Language:English
Published: MDPI AG 2021-01-01
Series:Education Sciences
Subjects:
Online Access:https://www.mdpi.com/2227-7102/11/2/45
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author Rao Naveed Bin Rais
Muhammad Rashid
Muaaz Zakria
Sajjad Hussain
Junaid Qadir
Muhammad A. Imran
author_facet Rao Naveed Bin Rais
Muhammad Rashid
Muaaz Zakria
Sajjad Hussain
Junaid Qadir
Muhammad A. Imran
author_sort Rao Naveed Bin Rais
collection DOAJ
description With the world becoming flat with fluid boundaries, engineers have to be global in their outlook and their pedigree. Due to the need for international acceptance of engineering qualification, the incorporation of Outcome-Based Education (OBE) has become common and global accreditation treaties such as the Washington Accord have been ratified. Further, it becomes important, especially for an engineering university with a global outlook preparing its students for global markets, to ensure that its graduates attain the planned outcomes. Additionally, the higher education institutions need to make sure that all the stakeholders, including students, parents, employers, and community at large, are getting a quality educational service, where quality is categorized as (1) product-based ensuring that the graduate attained the planned outcomes and skills, and (2) process-based keeping an eye on whether the process is simple, integrated, and efficient. The development of quality movements, such as Total Quality Movement (TQM), Six Sigma, etc., along with quality standards such as ISO 9001 has been instrumental in improving the quality and efficiency in the fields of management and services. Critical to the successful deployment of a quality culture is the institutionalization of an integrated Quality Management System (QMS) in which formally documented processes work according to the Vision and Mission of an institute. At the same time, commitment to Continuous Quality Improvement (CQI) to close the loop through effective feedback, would ensure that the planned outcomes are attained to the satisfaction of all the stakeholders, and that the process overall is improving consistently and continuously. The successful adoption of quality culture requires buy-in from all the stakeholders (and in particular, the senior leadership) and a rigorous training program. In this paper, we provide a review of how a QMS may work for the provision of quality higher education in a 21st-century university.
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spelling doaj.art-a8e400909d81437cbefc03035c6067872023-12-03T14:42:31ZengMDPI AGEducation Sciences2227-71022021-01-011124510.3390/educsci11020045Employing Industrial Quality Management Systems for Quality Assurance in Outcome-Based Engineering Education: A ReviewRao Naveed Bin Rais0Muhammad Rashid1Muaaz Zakria2Sajjad Hussain3Junaid Qadir4Muhammad A. Imran5Department of Electrical and Computer Engineering, Ajman University, 346 Ajman, UAEDepartment of Computer Engineering, Umm Al-Qura University, Mecca 715, Saudi ArabiaDepartment of Electrical Engineering, Information Technology University, Lahore 54700, PakistanJames Watt School of Engineering, University of Glasgow, Glasgow G12 8QQ, UKDepartment of Electrical Engineering, Information Technology University, Lahore 54700, PakistanJames Watt School of Engineering, University of Glasgow, Glasgow G12 8QQ, UKWith the world becoming flat with fluid boundaries, engineers have to be global in their outlook and their pedigree. Due to the need for international acceptance of engineering qualification, the incorporation of Outcome-Based Education (OBE) has become common and global accreditation treaties such as the Washington Accord have been ratified. Further, it becomes important, especially for an engineering university with a global outlook preparing its students for global markets, to ensure that its graduates attain the planned outcomes. Additionally, the higher education institutions need to make sure that all the stakeholders, including students, parents, employers, and community at large, are getting a quality educational service, where quality is categorized as (1) product-based ensuring that the graduate attained the planned outcomes and skills, and (2) process-based keeping an eye on whether the process is simple, integrated, and efficient. The development of quality movements, such as Total Quality Movement (TQM), Six Sigma, etc., along with quality standards such as ISO 9001 has been instrumental in improving the quality and efficiency in the fields of management and services. Critical to the successful deployment of a quality culture is the institutionalization of an integrated Quality Management System (QMS) in which formally documented processes work according to the Vision and Mission of an institute. At the same time, commitment to Continuous Quality Improvement (CQI) to close the loop through effective feedback, would ensure that the planned outcomes are attained to the satisfaction of all the stakeholders, and that the process overall is improving consistently and continuously. The successful adoption of quality culture requires buy-in from all the stakeholders (and in particular, the senior leadership) and a rigorous training program. In this paper, we provide a review of how a QMS may work for the provision of quality higher education in a 21st-century university.https://www.mdpi.com/2227-7102/11/2/45outcome based educationhigher educationquality management systemsengineering education
spellingShingle Rao Naveed Bin Rais
Muhammad Rashid
Muaaz Zakria
Sajjad Hussain
Junaid Qadir
Muhammad A. Imran
Employing Industrial Quality Management Systems for Quality Assurance in Outcome-Based Engineering Education: A Review
Education Sciences
outcome based education
higher education
quality management systems
engineering education
title Employing Industrial Quality Management Systems for Quality Assurance in Outcome-Based Engineering Education: A Review
title_full Employing Industrial Quality Management Systems for Quality Assurance in Outcome-Based Engineering Education: A Review
title_fullStr Employing Industrial Quality Management Systems for Quality Assurance in Outcome-Based Engineering Education: A Review
title_full_unstemmed Employing Industrial Quality Management Systems for Quality Assurance in Outcome-Based Engineering Education: A Review
title_short Employing Industrial Quality Management Systems for Quality Assurance in Outcome-Based Engineering Education: A Review
title_sort employing industrial quality management systems for quality assurance in outcome based engineering education a review
topic outcome based education
higher education
quality management systems
engineering education
url https://www.mdpi.com/2227-7102/11/2/45
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