Improving Integrated Care: Modelling the performance of an online community of practice

Introduction: This article aims to confirm the following core hypothesis: a Community of Practice’s use of a Web 2.0 platform for communication between primary and hospital care leads to improved primary care and fewer hospital referrals. This core hypothesis will be corroborated by testing a furthe...

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Main Authors: Ángel Díaz-Chao, Joan Torrent-Sellens, David Lacasta-Tintorer, Francesc Saigí-Rubió
Format: Article
Language:English
Published: Ubiquity Press 2014-03-01
Series:International Journal of Integrated Care
Subjects:
Online Access:http://www.ijic.org/articles/1200
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author Ángel Díaz-Chao
Joan Torrent-Sellens
David Lacasta-Tintorer
Francesc Saigí-Rubió
author_facet Ángel Díaz-Chao
Joan Torrent-Sellens
David Lacasta-Tintorer
Francesc Saigí-Rubió
author_sort Ángel Díaz-Chao
collection DOAJ
description Introduction: This article aims to confirm the following core hypothesis: a Community of Practice’s use of a Web 2.0 platform for communication between primary and hospital care leads to improved primary care and fewer hospital referrals. This core hypothesis will be corroborated by testing a further five partial hypotheses that complete the main hypothesis being estimated. Methods: An ad-hoc questionnaire was designed and sent to a sample group of 357 professionals from the Badalona-Sant Adrià de Besòs Primary Care Service in Catalonia, Spain, which includes nine primary care centres and three specialist care centres. The study sample was formed by 159 respondents. The partial least squares methodology was used to estimate the model of the causal relationship and the proposed hypotheses. Results: It was found that when healthcare staff used social networks and information and communication technologies professionally, and the more contact hours they have with patients, the more a Web 2.0 platform was likely to be used for communication between primary and hospital care professionals. Such use led to improved primary care and fewer hospital referrals according to the opinions of health professionals on its use. Conclusions: The research suggests that the efficiency of medical practice is explained by the intensity of Web 2.0 platform use for communication between primary and specialist care professionals. Public policies promoting the use of information and communication technologies in communities of practice should go beyond the technological dimension and consider other professional, organisational and social determinants.
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spelling doaj.art-a8f557378a75496686db3bb389b8bd5e2022-12-22T02:33:31ZengUbiquity PressInternational Journal of Integrated Care1568-41562014-03-0114110.5334/ijic.12001326Improving Integrated Care: Modelling the performance of an online community of practiceÁngel Díaz-Chao0Joan Torrent-Sellens1David Lacasta-Tintorer2Francesc Saigí-Rubió3Rey Juan Carlos UniversityOpen University of CataloniaIDIAP Jordi Gol, Santa Coloma de Gramenet, SpainOpen University of Catalonia.Introduction: This article aims to confirm the following core hypothesis: a Community of Practice’s use of a Web 2.0 platform for communication between primary and hospital care leads to improved primary care and fewer hospital referrals. This core hypothesis will be corroborated by testing a further five partial hypotheses that complete the main hypothesis being estimated. Methods: An ad-hoc questionnaire was designed and sent to a sample group of 357 professionals from the Badalona-Sant Adrià de Besòs Primary Care Service in Catalonia, Spain, which includes nine primary care centres and three specialist care centres. The study sample was formed by 159 respondents. The partial least squares methodology was used to estimate the model of the causal relationship and the proposed hypotheses. Results: It was found that when healthcare staff used social networks and information and communication technologies professionally, and the more contact hours they have with patients, the more a Web 2.0 platform was likely to be used for communication between primary and hospital care professionals. Such use led to improved primary care and fewer hospital referrals according to the opinions of health professionals on its use. Conclusions: The research suggests that the efficiency of medical practice is explained by the intensity of Web 2.0 platform use for communication between primary and specialist care professionals. Public policies promoting the use of information and communication technologies in communities of practice should go beyond the technological dimension and consider other professional, organisational and social determinants.http://www.ijic.org/articles/1200integrated care, community of practice, telemedicine, teleconsulting, partial least squares modelling
spellingShingle Ángel Díaz-Chao
Joan Torrent-Sellens
David Lacasta-Tintorer
Francesc Saigí-Rubió
Improving Integrated Care: Modelling the performance of an online community of practice
International Journal of Integrated Care
integrated care, community of practice, telemedicine, teleconsulting, partial least squares modelling
title Improving Integrated Care: Modelling the performance of an online community of practice
title_full Improving Integrated Care: Modelling the performance of an online community of practice
title_fullStr Improving Integrated Care: Modelling the performance of an online community of practice
title_full_unstemmed Improving Integrated Care: Modelling the performance of an online community of practice
title_short Improving Integrated Care: Modelling the performance of an online community of practice
title_sort improving integrated care modelling the performance of an online community of practice
topic integrated care, community of practice, telemedicine, teleconsulting, partial least squares modelling
url http://www.ijic.org/articles/1200
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AT francescsaigirubio improvingintegratedcaremodellingtheperformanceofanonlinecommunityofpractice