Customer Development Model Dalam Bisnis Jasa Pembelajaran Program English as Second Languange (ESL)
The purpose of study is to test the application of Customer Development Model (CDM) in a language service business called English as Second Language (ESL). This study uses CDM approach by incorporating business model canvas and SERVQUAL. The study uses qualitative and quantitative approaches by invo...
Main Authors: | Niken Dyah Wanodyanti, Idqan Fahmi, Agus Maulana |
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Format: | Article |
Language: | Indonesian |
Published: |
Bogor Agricultural University
2019-01-01
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Series: | Jurnal Aplikasi Bisnis dan Manajemen |
Online Access: | http://journal.ipb.ac.id/index.php/jabm/article/view/24554 |
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