Perceptions of managerial staff on the patient safety culture at a tertiary hospital in South Africa

Background Hospital managers are best suited and located to enhance patient safety culture within their institutions. Aim This study sought to provide insight on the perceptions of 10 managerial staff regarding the patient safety culture at a tertiary academic hospital in South Africa. Method In-dep...

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Main Authors: Veena Abraham, Johanna C Meyer, Brian Godman, Elvera Helberg
Format: Article
Language:English
Published: Taylor & Francis Group 2022-12-01
Series:International Journal of Qualitative Studies on Health & Well-Being
Subjects:
Online Access:http://dx.doi.org/10.1080/17482631.2022.2066252
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author Veena Abraham
Johanna C Meyer
Brian Godman
Elvera Helberg
author_facet Veena Abraham
Johanna C Meyer
Brian Godman
Elvera Helberg
author_sort Veena Abraham
collection DOAJ
description Background Hospital managers are best suited and located to enhance patient safety culture within their institutions. Aim This study sought to provide insight on the perceptions of 10 managerial staff regarding the patient safety culture at a tertiary academic hospital in South Africa. Method In-depth interviews were conducted with strategic and operational managers within high-risk units in order to determine their perceptions regarding patient safety culture. Findings Participants described diverse aspects of the hospital’s patient safety culture including an overview of patient safety, implementation of patient safety initiatives, challenges to patient safety, current management of patient safety issues, as well as ways to improve the patient safety culture of the hospital. Conclusion The findings highlighted a number of areas to improve on to advance patient safety within the South African context. These include improving basic services, strengthening the infrastructure, improving staff attitudes and implementation of patient safety initiatives. Further research and development of quality improvement plans are essential to enhance patient safety.
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spelling doaj.art-a91934498bb14b2ab52a6fba615d84862023-01-05T12:01:27ZengTaylor & Francis GroupInternational Journal of Qualitative Studies on Health & Well-Being1748-26231748-26312022-12-0117110.1080/17482631.2022.20662522066252Perceptions of managerial staff on the patient safety culture at a tertiary hospital in South AfricaVeena Abraham0Johanna C Meyer1Brian Godman2Elvera Helberg3School of Pharmacy, Sefako Makgatho Health Science UniversitySchool of Pharmacy, Sefako Makgatho Health Science UniversitySchool of Pharmacy, Sefako Makgatho Health Science UniversitySchool of Pharmacy, Sefako Makgatho Health Science UniversityBackground Hospital managers are best suited and located to enhance patient safety culture within their institutions. Aim This study sought to provide insight on the perceptions of 10 managerial staff regarding the patient safety culture at a tertiary academic hospital in South Africa. Method In-depth interviews were conducted with strategic and operational managers within high-risk units in order to determine their perceptions regarding patient safety culture. Findings Participants described diverse aspects of the hospital’s patient safety culture including an overview of patient safety, implementation of patient safety initiatives, challenges to patient safety, current management of patient safety issues, as well as ways to improve the patient safety culture of the hospital. Conclusion The findings highlighted a number of areas to improve on to advance patient safety within the South African context. These include improving basic services, strengthening the infrastructure, improving staff attitudes and implementation of patient safety initiatives. Further research and development of quality improvement plans are essential to enhance patient safety.http://dx.doi.org/10.1080/17482631.2022.2066252patient safety culturesouth africaqualityhospitalshealthcare professionalsmanagers
spellingShingle Veena Abraham
Johanna C Meyer
Brian Godman
Elvera Helberg
Perceptions of managerial staff on the patient safety culture at a tertiary hospital in South Africa
International Journal of Qualitative Studies on Health & Well-Being
patient safety culture
south africa
quality
hospitals
healthcare professionals
managers
title Perceptions of managerial staff on the patient safety culture at a tertiary hospital in South Africa
title_full Perceptions of managerial staff on the patient safety culture at a tertiary hospital in South Africa
title_fullStr Perceptions of managerial staff on the patient safety culture at a tertiary hospital in South Africa
title_full_unstemmed Perceptions of managerial staff on the patient safety culture at a tertiary hospital in South Africa
title_short Perceptions of managerial staff on the patient safety culture at a tertiary hospital in South Africa
title_sort perceptions of managerial staff on the patient safety culture at a tertiary hospital in south africa
topic patient safety culture
south africa
quality
hospitals
healthcare professionals
managers
url http://dx.doi.org/10.1080/17482631.2022.2066252
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