Animal Control and Field Services Officers’ Perspectives on Community Engagement: A Qualitative Phenomenology Study

Very little is known about the prevalence, scope, and methods of community engagement employed by animal control and field services officers to address the issue of animal cruelty and neglect. This study used a phenomenological approach to understand how officers defined community engagement. The re...

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Main Authors: Liana R. Moss, Sloane M. Hawes, Katherine Connolly, Morgan Bergstrom, Kaleigh O’Reilly, Kevin N. Morris
Format: Article
Language:English
Published: MDPI AG 2022-12-01
Series:Animals
Subjects:
Online Access:https://www.mdpi.com/2076-2615/13/1/68
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author Liana R. Moss
Sloane M. Hawes
Katherine Connolly
Morgan Bergstrom
Kaleigh O’Reilly
Kevin N. Morris
author_facet Liana R. Moss
Sloane M. Hawes
Katherine Connolly
Morgan Bergstrom
Kaleigh O’Reilly
Kevin N. Morris
author_sort Liana R. Moss
collection DOAJ
description Very little is known about the prevalence, scope, and methods of community engagement employed by animal control and field services officers to address the issue of animal cruelty and neglect. This study used a phenomenological approach to understand how officers defined community engagement. The researchers conducted semi-structured interviews with twenty-nine animal control and field services officers. The definitions of community engagement varied greatly across this sample of U.S. officers. However, most officers agreed that strategies such as relationship-building, providing assistance or information, and allowing time for compliance were among the most effective community engagement strategies. In addition, several barriers to incorporating community engagement strategies in the work of animal control professionals were identified. Future research and policymaking should seek to establish a consistent definition of community engagement in animal control and field services that can then be optimized for specific communities through rigorous evaluation.
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spelling doaj.art-a9736f98538148d0ba65f8bcb40952c62023-11-16T14:18:41ZengMDPI AGAnimals2076-26152022-12-011316810.3390/ani13010068Animal Control and Field Services Officers’ Perspectives on Community Engagement: A Qualitative Phenomenology StudyLiana R. Moss0Sloane M. Hawes1Katherine Connolly2Morgan Bergstrom3Kaleigh O’Reilly4Kevin N. Morris5Institute for Human-Animal Connection, Graduate School of Social Work, University of Denver, Denver, CO 80208, USAInstitute for Human-Animal Connection, Graduate School of Social Work, University of Denver, Denver, CO 80208, USAInstitute for Human-Animal Connection, Graduate School of Social Work, University of Denver, Denver, CO 80208, USAInstitute for Human-Animal Connection, Graduate School of Social Work, University of Denver, Denver, CO 80208, USAInstitute for Human-Animal Connection, Graduate School of Social Work, University of Denver, Denver, CO 80208, USAInstitute for Human-Animal Connection, Graduate School of Social Work, University of Denver, Denver, CO 80208, USAVery little is known about the prevalence, scope, and methods of community engagement employed by animal control and field services officers to address the issue of animal cruelty and neglect. This study used a phenomenological approach to understand how officers defined community engagement. The researchers conducted semi-structured interviews with twenty-nine animal control and field services officers. The definitions of community engagement varied greatly across this sample of U.S. officers. However, most officers agreed that strategies such as relationship-building, providing assistance or information, and allowing time for compliance were among the most effective community engagement strategies. In addition, several barriers to incorporating community engagement strategies in the work of animal control professionals were identified. Future research and policymaking should seek to establish a consistent definition of community engagement in animal control and field services that can then be optimized for specific communities through rigorous evaluation.https://www.mdpi.com/2076-2615/13/1/68community engagementanimal controlfield servicesanimal protectionanimal crueltyanimal neglect
spellingShingle Liana R. Moss
Sloane M. Hawes
Katherine Connolly
Morgan Bergstrom
Kaleigh O’Reilly
Kevin N. Morris
Animal Control and Field Services Officers’ Perspectives on Community Engagement: A Qualitative Phenomenology Study
Animals
community engagement
animal control
field services
animal protection
animal cruelty
animal neglect
title Animal Control and Field Services Officers’ Perspectives on Community Engagement: A Qualitative Phenomenology Study
title_full Animal Control and Field Services Officers’ Perspectives on Community Engagement: A Qualitative Phenomenology Study
title_fullStr Animal Control and Field Services Officers’ Perspectives on Community Engagement: A Qualitative Phenomenology Study
title_full_unstemmed Animal Control and Field Services Officers’ Perspectives on Community Engagement: A Qualitative Phenomenology Study
title_short Animal Control and Field Services Officers’ Perspectives on Community Engagement: A Qualitative Phenomenology Study
title_sort animal control and field services officers perspectives on community engagement a qualitative phenomenology study
topic community engagement
animal control
field services
animal protection
animal cruelty
animal neglect
url https://www.mdpi.com/2076-2615/13/1/68
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