COVID-19 crisis, MSMEs resilience, and the role of ICT: A preliminary investigation in rural Bantul, Indonesia

The COVID-19 pandemic triggered widespread economic instability on a global scale, affecting micro, small, and medium-sized enterprises (MSMEs) as well. This paper presents an initial investigation conducted in Sriharjo, a rural area in Bantul Regency, Indonesia, to explore the resilience of MSMEs a...

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Main Authors: Amri Ikhwan, Amrullah Satrio, Sulistiyo Sigit, Widyaningsih Anastasia Endar, Hikmasari Bella Sinta, Nababan Cornelius Antoni, Wijayanti Dessy Ayu, Ruslanjari Dina
Format: Article
Language:English
Published: EDP Sciences 2023-01-01
Series:E3S Web of Conferences
Online Access:https://www.e3s-conferences.org/articles/e3sconf/pdf/2023/105/e3sconf_icstugm2023_06004.pdf
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author Amri Ikhwan
Amrullah Satrio
Sulistiyo Sigit
Widyaningsih Anastasia Endar
Hikmasari Bella Sinta
Nababan Cornelius Antoni
Wijayanti Dessy Ayu
Ruslanjari Dina
author_facet Amri Ikhwan
Amrullah Satrio
Sulistiyo Sigit
Widyaningsih Anastasia Endar
Hikmasari Bella Sinta
Nababan Cornelius Antoni
Wijayanti Dessy Ayu
Ruslanjari Dina
author_sort Amri Ikhwan
collection DOAJ
description The COVID-19 pandemic triggered widespread economic instability on a global scale, affecting micro, small, and medium-sized enterprises (MSMEs) as well. This paper presents an initial investigation conducted in Sriharjo, a rural area in Bantul Regency, Indonesia, to explore the resilience of MSMEs and the role of information and communication technology (ICT) in supporting their operations. Eight key informants, including a village-owned enterprise (VOE) manager, an online marketplace website administrator, and six traditional food and beverage MSME owners, were interviewed at the end of 2022. The outbreak prevention policies disrupted economic activities in Sriharjo, prompting the VOE to initiate specific strategies, such as business digitalization, to mitigate the economic impact. MSME owners employed various coping strategies during the crisis, leading to diverse outcomes during the recovery phase, with some experiencing further decline while others rebounded successfully. However, ICT utilization remained limited among the investigated MSMEs, despite the village government's early digitalization initiatives. To enhance business agility and scalability, comprehensive strategies must be designed to strengthen their digital capabilities in response to unpredictable changes.
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spelling doaj.art-a9775d61f40b4dbca019ea49be6584a12024-01-26T10:44:48ZengEDP SciencesE3S Web of Conferences2267-12422023-01-014680600410.1051/e3sconf/202346806004e3sconf_icstugm2023_06004COVID-19 crisis, MSMEs resilience, and the role of ICT: A preliminary investigation in rural Bantul, IndonesiaAmri Ikhwan0Amrullah Satrio1Sulistiyo Sigit2Widyaningsih Anastasia Endar3Hikmasari Bella Sinta4Nababan Cornelius Antoni5Wijayanti Dessy Ayu6Ruslanjari Dina7Master of Disaster Management, the Graduate School of Universitas Gadjah MadaMaster of Disaster Management, the Graduate School of Universitas Gadjah MadaMaster of Disaster Management, the Graduate School of Universitas Gadjah MadaMaster of Disaster Management, the Graduate School of Universitas Gadjah MadaMaster of Disaster Management, the Graduate School of Universitas Gadjah MadaMaster of Disaster Management, the Graduate School of Universitas Gadjah MadaMaster of Disaster Management, the Graduate School of Universitas Gadjah MadaMaster of Disaster Management, the Graduate School of Universitas Gadjah MadaThe COVID-19 pandemic triggered widespread economic instability on a global scale, affecting micro, small, and medium-sized enterprises (MSMEs) as well. This paper presents an initial investigation conducted in Sriharjo, a rural area in Bantul Regency, Indonesia, to explore the resilience of MSMEs and the role of information and communication technology (ICT) in supporting their operations. Eight key informants, including a village-owned enterprise (VOE) manager, an online marketplace website administrator, and six traditional food and beverage MSME owners, were interviewed at the end of 2022. The outbreak prevention policies disrupted economic activities in Sriharjo, prompting the VOE to initiate specific strategies, such as business digitalization, to mitigate the economic impact. MSME owners employed various coping strategies during the crisis, leading to diverse outcomes during the recovery phase, with some experiencing further decline while others rebounded successfully. However, ICT utilization remained limited among the investigated MSMEs, despite the village government's early digitalization initiatives. To enhance business agility and scalability, comprehensive strategies must be designed to strengthen their digital capabilities in response to unpredictable changes.https://www.e3s-conferences.org/articles/e3sconf/pdf/2023/105/e3sconf_icstugm2023_06004.pdf
spellingShingle Amri Ikhwan
Amrullah Satrio
Sulistiyo Sigit
Widyaningsih Anastasia Endar
Hikmasari Bella Sinta
Nababan Cornelius Antoni
Wijayanti Dessy Ayu
Ruslanjari Dina
COVID-19 crisis, MSMEs resilience, and the role of ICT: A preliminary investigation in rural Bantul, Indonesia
E3S Web of Conferences
title COVID-19 crisis, MSMEs resilience, and the role of ICT: A preliminary investigation in rural Bantul, Indonesia
title_full COVID-19 crisis, MSMEs resilience, and the role of ICT: A preliminary investigation in rural Bantul, Indonesia
title_fullStr COVID-19 crisis, MSMEs resilience, and the role of ICT: A preliminary investigation in rural Bantul, Indonesia
title_full_unstemmed COVID-19 crisis, MSMEs resilience, and the role of ICT: A preliminary investigation in rural Bantul, Indonesia
title_short COVID-19 crisis, MSMEs resilience, and the role of ICT: A preliminary investigation in rural Bantul, Indonesia
title_sort covid 19 crisis msmes resilience and the role of ict a preliminary investigation in rural bantul indonesia
url https://www.e3s-conferences.org/articles/e3sconf/pdf/2023/105/e3sconf_icstugm2023_06004.pdf
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