A formal evaluation of The Ottawa Hospital Pain Clinic orientation session: A quality improvement project

ABSTRACTBackground Chronic pain affects approximately one in every five Canadians and has a substantial impact on psychological well-being, relationships, ability to attend work or school, and overall functioning.The Ottawa Hospital Pain Clinic introduced orientation sessions, with the aim of provid...

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Main Authors: Patricia A. Poulin, Louise Bell, Danielle Rice, Yaadwinder Shergill, Sarah Fitzgerald, Rosemee Cantave, Renée Gauthier, Rose Robbins, Cristin Kargus, Susan Ward
Format: Article
Language:English
Published: Taylor & Francis Group 2023-12-01
Series:Canadian Journal of Pain
Subjects:
Online Access:https://www.tandfonline.com/doi/10.1080/24740527.2022.2111993
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author Patricia A. Poulin
Louise Bell
Danielle Rice
Yaadwinder Shergill
Sarah Fitzgerald
Rosemee Cantave
Renée Gauthier
Rose Robbins
Cristin Kargus
Susan Ward
author_facet Patricia A. Poulin
Louise Bell
Danielle Rice
Yaadwinder Shergill
Sarah Fitzgerald
Rosemee Cantave
Renée Gauthier
Rose Robbins
Cristin Kargus
Susan Ward
author_sort Patricia A. Poulin
collection DOAJ
description ABSTRACTBackground Chronic pain affects approximately one in every five Canadians and has a substantial impact on psychological well-being, relationships, ability to attend work or school, and overall functioning.The Ottawa Hospital Pain Clinic introduced orientation sessions, with the aim of providing new patients with pain education to help prepare patients for engagement with multimodal pain management strategies. This report summarizes the results of a formative evaluation of the orientation session at The Ottawa Hospital Pain Clinic to determine whether patients perceived the orientation session as beneficial.Methods Interviews were conducted, transcribed, and then thematically analyzed to understand patients’ perspectives on the orientation session. Coding was done by two team members using the constant comparison analyses method with key ideas, concepts, and patterns identified and compared to identify similarities.Results Between September 6 and October 18, 2019, 18 patients attended an orientation session and 12 consented to participation and completed telephone interviews. The six themes identified included (1) feeling of community, (2) participants feeling heard by providers, (3) appreciation of the holistic approach, (4) availability of community resources, (5) barriers to access, and (6) discordant feelings of preparedness for the physician appointment.Conclusion Results from this evaluation indicate that the orientation session offered at The Ottawa Hospital Pain Clinic improves chronic pain literacy, reduces feeling of isolation, and instills hope. As such, it appears to be a valuable component of pain clinic programs.
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spelling doaj.art-a985f4ef7d064d6e8d5f32d80084175d2023-11-28T20:20:17ZengTaylor & Francis GroupCanadian Journal of Pain2474-05272023-12-017110.1080/24740527.2022.2111993A formal evaluation of The Ottawa Hospital Pain Clinic orientation session: A quality improvement projectPatricia A. Poulin0Louise Bell1Danielle Rice2Yaadwinder Shergill3Sarah Fitzgerald4Rosemee Cantave5Renée Gauthier6Rose Robbins7Cristin Kargus8Susan Ward9Department of Anesthesiology, The Ottawa Hospital Pain Clinic, Ottawa, Ontario, CanadaDepartment of Psychology, Experimental Psychology, Memorial University of Newfoundland, St. John’s, Newfoundland, CanadaDepartment of Anesthesiology, The Ottawa Hospital Research Institute, Ottawa, Ontario, CanadaDepartment of Anesthesiology, The Ottawa Hospital Research Institute, Ottawa, Ontario, CanadaDepartment of Anesthesiology and Pain Medicine, The Ottawa Hospital Research Institute | Institut de recherche de l’Hôpital d’Ottawa, Ottawa, Ontario, CanadaDepartment of Anesthesiology, The Ottawa Hospital Research Institute, Ottawa, Ontario, CanadaDepartment of Anesthesiology, The Ottawa Hospital Research Institute, Ottawa, Ontario, CanadaDepartment of Anesthesiology, The Ottawa Hospital Research Institute, Ottawa, Ontario, CanadaDepartment of Anesthesiology, The Ottawa Hospital Research Institute, Ottawa, Ontario, CanadaDepartment of Anesthesiology, The Ottawa Hospital Research Institute, Ottawa, Ontario, CanadaABSTRACTBackground Chronic pain affects approximately one in every five Canadians and has a substantial impact on psychological well-being, relationships, ability to attend work or school, and overall functioning.The Ottawa Hospital Pain Clinic introduced orientation sessions, with the aim of providing new patients with pain education to help prepare patients for engagement with multimodal pain management strategies. This report summarizes the results of a formative evaluation of the orientation session at The Ottawa Hospital Pain Clinic to determine whether patients perceived the orientation session as beneficial.Methods Interviews were conducted, transcribed, and then thematically analyzed to understand patients’ perspectives on the orientation session. Coding was done by two team members using the constant comparison analyses method with key ideas, concepts, and patterns identified and compared to identify similarities.Results Between September 6 and October 18, 2019, 18 patients attended an orientation session and 12 consented to participation and completed telephone interviews. The six themes identified included (1) feeling of community, (2) participants feeling heard by providers, (3) appreciation of the holistic approach, (4) availability of community resources, (5) barriers to access, and (6) discordant feelings of preparedness for the physician appointment.Conclusion Results from this evaluation indicate that the orientation session offered at The Ottawa Hospital Pain Clinic improves chronic pain literacy, reduces feeling of isolation, and instills hope. As such, it appears to be a valuable component of pain clinic programs.https://www.tandfonline.com/doi/10.1080/24740527.2022.2111993chronic painpainqualitative researchquality assurancepain education
spellingShingle Patricia A. Poulin
Louise Bell
Danielle Rice
Yaadwinder Shergill
Sarah Fitzgerald
Rosemee Cantave
Renée Gauthier
Rose Robbins
Cristin Kargus
Susan Ward
A formal evaluation of The Ottawa Hospital Pain Clinic orientation session: A quality improvement project
Canadian Journal of Pain
chronic pain
pain
qualitative research
quality assurance
pain education
title A formal evaluation of The Ottawa Hospital Pain Clinic orientation session: A quality improvement project
title_full A formal evaluation of The Ottawa Hospital Pain Clinic orientation session: A quality improvement project
title_fullStr A formal evaluation of The Ottawa Hospital Pain Clinic orientation session: A quality improvement project
title_full_unstemmed A formal evaluation of The Ottawa Hospital Pain Clinic orientation session: A quality improvement project
title_short A formal evaluation of The Ottawa Hospital Pain Clinic orientation session: A quality improvement project
title_sort formal evaluation of the ottawa hospital pain clinic orientation session a quality improvement project
topic chronic pain
pain
qualitative research
quality assurance
pain education
url https://www.tandfonline.com/doi/10.1080/24740527.2022.2111993
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