Using Data Mining Techniques to Predict the Detriment Level of Car Insurance Customers

Nowadays customers’ role is changed from just accepting the producers, to leading investors, producers, and even researchers and inventors. Therefore, it is necessary for organizations to identify their customers well and to make plans for them. Some statistical and machine-based learning methods ar...

Full description

Bibliographic Details
Main Authors: Seyyed Mahmood Izadparast, Ahmad Farahi, Faramarz Fath Nejad, Babak Teimourpour
Format: Article
Language:fas
Published: Iranian Research Institute for Information and Technology 2012-07-01
Series:Iranian Journal of Information Processing & Management
Subjects:
Online Access:http://jipm.irandoc.ac.ir/browse.php?a_code=A-10-89-4&slc_lang=en&sid=1
_version_ 1819152044245647360
author Seyyed Mahmood Izadparast
Ahmad Farahi
Faramarz Fath Nejad
Babak Teimourpour
author_facet Seyyed Mahmood Izadparast
Ahmad Farahi
Faramarz Fath Nejad
Babak Teimourpour
author_sort Seyyed Mahmood Izadparast
collection DOAJ
description Nowadays customers’ role is changed from just accepting the producers, to leading investors, producers, and even researchers and inventors. Therefore, it is necessary for organizations to identify their customers well and to make plans for them. Some statistical and machine-based learning methods are used so far. However these methods alone are not without limitations. Using various methods of data mining, this research was to eliminate those restrictions as far as possible, so that a framework for identification of car insurance customers could be provided. In fact, the purpose was to categorize the most similar customers and to estimate the amount of risk in each category, according to their characteristics. Now, using this scale (i.e. amount of risk in each category) and considering the type of customer’s policy, the level of recompense could be estimated. This criterion can be helpful to identify customers and for making insurance tariff policies. For this purpose, in insurance industry the two data mining methods were been used to estimate customers’ detriment: the decision tree and clustering. Nevertheless, the decision tree method appears to give better results, although at the same, the clustering method generates a good categorization.
first_indexed 2024-12-22T14:43:02Z
format Article
id doaj.art-a99b041438464b9ea8a10989653e0ed8
institution Directory Open Access Journal
issn 2251-8223
2251-8231
language fas
last_indexed 2024-12-22T14:43:02Z
publishDate 2012-07-01
publisher Iranian Research Institute for Information and Technology
record_format Article
series Iranian Journal of Information Processing & Management
spelling doaj.art-a99b041438464b9ea8a10989653e0ed82022-12-21T18:22:31ZfasIranian Research Institute for Information and TechnologyIranian Journal of Information Processing & Management2251-82232251-82312012-07-01273699722Using Data Mining Techniques to Predict the Detriment Level of Car Insurance CustomersSeyyed Mahmood Izadparast0Ahmad Farahi1Faramarz Fath Nejad2Babak Teimourpour3 Management of Information Technology Payame Noor University PhD of Applied Mathematics Tarbiat Modares University Nowadays customers’ role is changed from just accepting the producers, to leading investors, producers, and even researchers and inventors. Therefore, it is necessary for organizations to identify their customers well and to make plans for them. Some statistical and machine-based learning methods are used so far. However these methods alone are not without limitations. Using various methods of data mining, this research was to eliminate those restrictions as far as possible, so that a framework for identification of car insurance customers could be provided. In fact, the purpose was to categorize the most similar customers and to estimate the amount of risk in each category, according to their characteristics. Now, using this scale (i.e. amount of risk in each category) and considering the type of customer’s policy, the level of recompense could be estimated. This criterion can be helpful to identify customers and for making insurance tariff policies. For this purpose, in insurance industry the two data mining methods were been used to estimate customers’ detriment: the decision tree and clustering. Nevertheless, the decision tree method appears to give better results, although at the same, the clustering method generates a good categorization.http://jipm.irandoc.ac.ir/browse.php?a_code=A-10-89-4&slc_lang=en&sid=1Data mining insurance categorize decision tree clustering detriment
spellingShingle Seyyed Mahmood Izadparast
Ahmad Farahi
Faramarz Fath Nejad
Babak Teimourpour
Using Data Mining Techniques to Predict the Detriment Level of Car Insurance Customers
Iranian Journal of Information Processing & Management
Data mining
insurance
categorize
decision tree
clustering
detriment
title Using Data Mining Techniques to Predict the Detriment Level of Car Insurance Customers
title_full Using Data Mining Techniques to Predict the Detriment Level of Car Insurance Customers
title_fullStr Using Data Mining Techniques to Predict the Detriment Level of Car Insurance Customers
title_full_unstemmed Using Data Mining Techniques to Predict the Detriment Level of Car Insurance Customers
title_short Using Data Mining Techniques to Predict the Detriment Level of Car Insurance Customers
title_sort using data mining techniques to predict the detriment level of car insurance customers
topic Data mining
insurance
categorize
decision tree
clustering
detriment
url http://jipm.irandoc.ac.ir/browse.php?a_code=A-10-89-4&slc_lang=en&sid=1
work_keys_str_mv AT seyyedmahmoodizadparast usingdataminingtechniquestopredictthedetrimentlevelofcarinsurancecustomers
AT ahmadfarahi usingdataminingtechniquestopredictthedetrimentlevelofcarinsurancecustomers
AT faramarzfathnejad usingdataminingtechniquestopredictthedetrimentlevelofcarinsurancecustomers
AT babakteimourpour usingdataminingtechniquestopredictthedetrimentlevelofcarinsurancecustomers