The definition of performance and quality indicators for the production process: case study of coffee production process

This work aims to identify common factors that are related to the development of performance and quality indicators for the various production processes. The production process includes a number of causes - performance indicators - operating inputs, resulting in effects - quality indicators. The stu...

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Main Authors: Adriano Antonio Nuintin, Sílvio Hiroshi Nakao
Format: Article
Language:Portuguese
Published: Universidade Federal de Santa Catarina 2011-01-01
Series:Revista Contemporânea de Contabilidade
Subjects:
Online Access:https://periodicos.ufsc.br/index.php/contabilidade/article/view/13554
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author Adriano Antonio Nuintin
Sílvio Hiroshi Nakao
author_facet Adriano Antonio Nuintin
Sílvio Hiroshi Nakao
author_sort Adriano Antonio Nuintin
collection DOAJ
description This work aims to identify common factors that are related to the development of performance and quality indicators for the various production processes. The production process includes a number of causes - performance indicators - operating inputs, resulting in effects - quality indicators. The study is characterized as an exploratory research with a qualitative approach, accomplished through case studies of coffee activity. The research showed that each production process has its objectives, strategies and critical success factors, making them unique, making it difficult to generalize the indicators for all production processes.
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spelling doaj.art-a99cd7173c874cfb9723dfaa69c40ae62022-12-22T03:36:32ZporUniversidade Federal de Santa CatarinaRevista Contemporânea de Contabilidade1807-18212175-80692011-01-01714517410.5007/2175-8069.2010v7n14p5116571The definition of performance and quality indicators for the production process: case study of coffee production processAdriano Antonio Nuintin0Sílvio Hiroshi Nakao1Universidade Federal de Alfenas - UNIFALUniversidade de São Paulo -USPThis work aims to identify common factors that are related to the development of performance and quality indicators for the various production processes. The production process includes a number of causes - performance indicators - operating inputs, resulting in effects - quality indicators. The study is characterized as an exploratory research with a qualitative approach, accomplished through case studies of coffee activity. The research showed that each production process has its objectives, strategies and critical success factors, making them unique, making it difficult to generalize the indicators for all production processes.https://periodicos.ufsc.br/index.php/contabilidade/article/view/13554avaliação de desempenhoindicadores do desempenhoindicadores da qualidademodelos de avaliaçãocommodity café
spellingShingle Adriano Antonio Nuintin
Sílvio Hiroshi Nakao
The definition of performance and quality indicators for the production process: case study of coffee production process
Revista Contemporânea de Contabilidade
avaliação de desempenho
indicadores do desempenho
indicadores da qualidade
modelos de avaliação
commodity café
title The definition of performance and quality indicators for the production process: case study of coffee production process
title_full The definition of performance and quality indicators for the production process: case study of coffee production process
title_fullStr The definition of performance and quality indicators for the production process: case study of coffee production process
title_full_unstemmed The definition of performance and quality indicators for the production process: case study of coffee production process
title_short The definition of performance and quality indicators for the production process: case study of coffee production process
title_sort definition of performance and quality indicators for the production process case study of coffee production process
topic avaliação de desempenho
indicadores do desempenho
indicadores da qualidade
modelos de avaliação
commodity café
url https://periodicos.ufsc.br/index.php/contabilidade/article/view/13554
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AT adrianoantonionuintin definitionofperformanceandqualityindicatorsfortheproductionprocesscasestudyofcoffeeproductionprocess
AT silviohiroshinakao definitionofperformanceandqualityindicatorsfortheproductionprocesscasestudyofcoffeeproductionprocess