The definition of performance and quality indicators for the production process: case study of coffee production process
This work aims to identify common factors that are related to the development of performance and quality indicators for the various production processes. The production process includes a number of causes - performance indicators - operating inputs, resulting in effects - quality indicators. The stu...
Main Authors: | , |
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Format: | Article |
Language: | Portuguese |
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Universidade Federal de Santa Catarina
2011-01-01
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Series: | Revista Contemporânea de Contabilidade |
Subjects: | |
Online Access: | https://periodicos.ufsc.br/index.php/contabilidade/article/view/13554 |
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author | Adriano Antonio Nuintin Sílvio Hiroshi Nakao |
author_facet | Adriano Antonio Nuintin Sílvio Hiroshi Nakao |
author_sort | Adriano Antonio Nuintin |
collection | DOAJ |
description | This work aims to identify common factors that are related to the development of performance and quality indicators for the various production processes. The production process includes a number of causes - performance indicators - operating inputs, resulting in effects - quality indicators. The study is characterized as an exploratory research with a qualitative approach, accomplished through case studies of coffee activity. The research showed that each production process has its objectives, strategies and critical success factors, making them unique, making it difficult to generalize the indicators for all production processes. |
first_indexed | 2024-04-12T10:42:51Z |
format | Article |
id | doaj.art-a99cd7173c874cfb9723dfaa69c40ae6 |
institution | Directory Open Access Journal |
issn | 1807-1821 2175-8069 |
language | Portuguese |
last_indexed | 2024-04-12T10:42:51Z |
publishDate | 2011-01-01 |
publisher | Universidade Federal de Santa Catarina |
record_format | Article |
series | Revista Contemporânea de Contabilidade |
spelling | doaj.art-a99cd7173c874cfb9723dfaa69c40ae62022-12-22T03:36:32ZporUniversidade Federal de Santa CatarinaRevista Contemporânea de Contabilidade1807-18212175-80692011-01-01714517410.5007/2175-8069.2010v7n14p5116571The definition of performance and quality indicators for the production process: case study of coffee production processAdriano Antonio Nuintin0Sílvio Hiroshi Nakao1Universidade Federal de Alfenas - UNIFALUniversidade de São Paulo -USPThis work aims to identify common factors that are related to the development of performance and quality indicators for the various production processes. The production process includes a number of causes - performance indicators - operating inputs, resulting in effects - quality indicators. The study is characterized as an exploratory research with a qualitative approach, accomplished through case studies of coffee activity. The research showed that each production process has its objectives, strategies and critical success factors, making them unique, making it difficult to generalize the indicators for all production processes.https://periodicos.ufsc.br/index.php/contabilidade/article/view/13554avaliação de desempenhoindicadores do desempenhoindicadores da qualidademodelos de avaliaçãocommodity café |
spellingShingle | Adriano Antonio Nuintin Sílvio Hiroshi Nakao The definition of performance and quality indicators for the production process: case study of coffee production process Revista Contemporânea de Contabilidade avaliação de desempenho indicadores do desempenho indicadores da qualidade modelos de avaliação commodity café |
title | The definition of performance and quality indicators for the production process: case study of coffee production process |
title_full | The definition of performance and quality indicators for the production process: case study of coffee production process |
title_fullStr | The definition of performance and quality indicators for the production process: case study of coffee production process |
title_full_unstemmed | The definition of performance and quality indicators for the production process: case study of coffee production process |
title_short | The definition of performance and quality indicators for the production process: case study of coffee production process |
title_sort | definition of performance and quality indicators for the production process case study of coffee production process |
topic | avaliação de desempenho indicadores do desempenho indicadores da qualidade modelos de avaliação commodity café |
url | https://periodicos.ufsc.br/index.php/contabilidade/article/view/13554 |
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