The moderating effect of appearance on the impact of performance rankings in the live streaming market

The live streaming market is becoming increasingly competitive, and relative performance information regarding broadcasters is available to all participants in the live streaming industry, exacerbating the level of competition. Using data from 42,166 live streams by 293 broadcasters, we investigated...

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Main Authors: Yasheng Chen, Xian Huang, Sijia Zhao
Format: Article
Language:English
Published: Frontiers Media S.A. 2022-11-01
Series:Frontiers in Psychology
Subjects:
Online Access:https://www.frontiersin.org/articles/10.3389/fpsyg.2022.1011787/full
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author Yasheng Chen
Xian Huang
Sijia Zhao
author_facet Yasheng Chen
Xian Huang
Sijia Zhao
author_sort Yasheng Chen
collection DOAJ
description The live streaming market is becoming increasingly competitive, and relative performance information regarding broadcasters is available to all participants in the live streaming industry, exacerbating the level of competition. Using data from 42,166 live streams by 293 broadcasters, we investigated two benefits of relative performance information in relation to the live streaming business and how these effects vary when the broadcaster appears competent, trustworthy, likable, or attractive. On the basis of economic and social comparison theory, as well as insights from the herd behavior and beauty premium literature, we predicted and found that relative performance information can improve live streaming performance by either increasing broadcaster effort (the effort-eliciting effect) or encouraging viewer participation (the informational effect), with these effects being stronger when broadcasters look more competent, trustworthy, likable, or attractive. The findings of this study contribute to the live streaming literature by demonstrating that providing relative performance information in the live streaming business can yield both effort-eliciting and informational benefits.
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spelling doaj.art-a9bb6ce784b34927b004300781bf5f7b2022-12-22T02:52:29ZengFrontiers Media S.A.Frontiers in Psychology1664-10782022-11-011310.3389/fpsyg.2022.10117871011787The moderating effect of appearance on the impact of performance rankings in the live streaming marketYasheng Chen0Xian Huang1Sijia Zhao2Department of Accounting, School of Management, Xiamen University, Xiamen, Fujian, ChinaDepartment of Accounting, School of Management, Xiamen University, Xiamen, Fujian, ChinaErnst & Young (China) Hua Ming LLP Hangzhou Branch, Hangzhou, ChinaThe live streaming market is becoming increasingly competitive, and relative performance information regarding broadcasters is available to all participants in the live streaming industry, exacerbating the level of competition. Using data from 42,166 live streams by 293 broadcasters, we investigated two benefits of relative performance information in relation to the live streaming business and how these effects vary when the broadcaster appears competent, trustworthy, likable, or attractive. On the basis of economic and social comparison theory, as well as insights from the herd behavior and beauty premium literature, we predicted and found that relative performance information can improve live streaming performance by either increasing broadcaster effort (the effort-eliciting effect) or encouraging viewer participation (the informational effect), with these effects being stronger when broadcasters look more competent, trustworthy, likable, or attractive. The findings of this study contribute to the live streaming literature by demonstrating that providing relative performance information in the live streaming business can yield both effort-eliciting and informational benefits.https://www.frontiersin.org/articles/10.3389/fpsyg.2022.1011787/fullrelative performance informationbroadcaster effortviewer participationlive streaming performancebeauty premium
spellingShingle Yasheng Chen
Xian Huang
Sijia Zhao
The moderating effect of appearance on the impact of performance rankings in the live streaming market
Frontiers in Psychology
relative performance information
broadcaster effort
viewer participation
live streaming performance
beauty premium
title The moderating effect of appearance on the impact of performance rankings in the live streaming market
title_full The moderating effect of appearance on the impact of performance rankings in the live streaming market
title_fullStr The moderating effect of appearance on the impact of performance rankings in the live streaming market
title_full_unstemmed The moderating effect of appearance on the impact of performance rankings in the live streaming market
title_short The moderating effect of appearance on the impact of performance rankings in the live streaming market
title_sort moderating effect of appearance on the impact of performance rankings in the live streaming market
topic relative performance information
broadcaster effort
viewer participation
live streaming performance
beauty premium
url https://www.frontiersin.org/articles/10.3389/fpsyg.2022.1011787/full
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