Pertanggungjawaban Hukum Atas Kehilangan Barang Pengguna Jasa di PT. Pos Indonesia (Persero) Kecamatan Sirah Pulau Padang dan Kota Kayuagung
The purpose of this article is to understand and analyze the legal liability of PT. Pos Indonesia (Persero) Sirah Pulau Padang District and Kayuagung City regarding loss of goods of service users. normative legal research, which focuses on the analysis of applicable legal theories and regulations....
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| Format: | Article |
| Language: | Arabic |
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INSURI Ponorogo
2023-12-01
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| Series: | Al-Manhaj |
| Subjects: | |
| Online Access: | https://ejournal.insuriponorogo.ac.id/index.php/almanhaj/article/view/3958 |
| _version_ | 1797383009048985600 |
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| author | Tresyah Meyrinda Putri Joni Einirzon Abdul Latif Mahfuz |
| author_facet | Tresyah Meyrinda Putri Joni Einirzon Abdul Latif Mahfuz |
| author_sort | Tresyah Meyrinda Putri |
| collection | DOAJ |
| description |
The purpose of this article is to understand and analyze the legal liability of PT. Pos Indonesia (Persero) Sirah Pulau Padang District and Kayuagung City regarding loss of goods of service users. normative legal research, which focuses on the analysis of applicable legal theories and regulations. The research method used is empirical juridical with primary and secondary data sources. The research results showed that there were several cases of lost goods at PT. Pos Indonesia area. PT. Pos Indonesia, based on its internal regulations and policies, has an obligation to provide compensation to service users in the event of loss of goods. However, the compensation claim process often experiences obstacles and often causes customer dissatisfaction. The recommendation from this research is the need to improve the compensation claim mechanism and increase the quality of service so that public trust in PT. Pos Indonesia can be maintained.
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| first_indexed | 2024-03-08T21:14:33Z |
| format | Article |
| id | doaj.art-a9ed850c055048b3825aed7e697c27d6 |
| institution | Directory Open Access Journal |
| issn | 2686-1607 2686-4819 |
| language | Arabic |
| last_indexed | 2024-03-08T21:14:33Z |
| publishDate | 2023-12-01 |
| publisher | INSURI Ponorogo |
| record_format | Article |
| series | Al-Manhaj |
| spelling | doaj.art-a9ed850c055048b3825aed7e697c27d62023-12-22T03:39:07ZaraINSURI PonorogoAl-Manhaj2686-16072686-48192023-12-015210.37680/almanhaj.v5i2.3958Pertanggungjawaban Hukum Atas Kehilangan Barang Pengguna Jasa di PT. Pos Indonesia (Persero) Kecamatan Sirah Pulau Padang dan Kota KayuagungTresyah Meyrinda Putri0Joni Einirzon1Abdul Latif Mahfuz2Universitas Muhammadiyah PalembangUniversitas Muhammadiyah PalembangUniversitas Muhammadiyah Palembang The purpose of this article is to understand and analyze the legal liability of PT. Pos Indonesia (Persero) Sirah Pulau Padang District and Kayuagung City regarding loss of goods of service users. normative legal research, which focuses on the analysis of applicable legal theories and regulations. The research method used is empirical juridical with primary and secondary data sources. The research results showed that there were several cases of lost goods at PT. Pos Indonesia area. PT. Pos Indonesia, based on its internal regulations and policies, has an obligation to provide compensation to service users in the event of loss of goods. However, the compensation claim process often experiences obstacles and often causes customer dissatisfaction. The recommendation from this research is the need to improve the compensation claim mechanism and increase the quality of service so that public trust in PT. Pos Indonesia can be maintained. https://ejournal.insuriponorogo.ac.id/index.php/almanhaj/article/view/3958Loss of Goods; Service Users; Postal Service |
| spellingShingle | Tresyah Meyrinda Putri Joni Einirzon Abdul Latif Mahfuz Pertanggungjawaban Hukum Atas Kehilangan Barang Pengguna Jasa di PT. Pos Indonesia (Persero) Kecamatan Sirah Pulau Padang dan Kota Kayuagung Al-Manhaj Loss of Goods; Service Users; Postal Service |
| title | Pertanggungjawaban Hukum Atas Kehilangan Barang Pengguna Jasa di PT. Pos Indonesia (Persero) Kecamatan Sirah Pulau Padang dan Kota Kayuagung |
| title_full | Pertanggungjawaban Hukum Atas Kehilangan Barang Pengguna Jasa di PT. Pos Indonesia (Persero) Kecamatan Sirah Pulau Padang dan Kota Kayuagung |
| title_fullStr | Pertanggungjawaban Hukum Atas Kehilangan Barang Pengguna Jasa di PT. Pos Indonesia (Persero) Kecamatan Sirah Pulau Padang dan Kota Kayuagung |
| title_full_unstemmed | Pertanggungjawaban Hukum Atas Kehilangan Barang Pengguna Jasa di PT. Pos Indonesia (Persero) Kecamatan Sirah Pulau Padang dan Kota Kayuagung |
| title_short | Pertanggungjawaban Hukum Atas Kehilangan Barang Pengguna Jasa di PT. Pos Indonesia (Persero) Kecamatan Sirah Pulau Padang dan Kota Kayuagung |
| title_sort | pertanggungjawaban hukum atas kehilangan barang pengguna jasa di pt pos indonesia persero kecamatan sirah pulau padang dan kota kayuagung |
| topic | Loss of Goods; Service Users; Postal Service |
| url | https://ejournal.insuriponorogo.ac.id/index.php/almanhaj/article/view/3958 |
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