Provision of community pharmacy services during the first wave of COVID-19 pandemic in Estonia – experiences and future implications

The spread of COVID-19 outbreak in 2020 had significant impact on the functioning of the existing healthcare system and required fast adaption to new circumstances for continuing with daily practices. Community pharmacists shared responsibility of ensuring supply of medicines and medical devices, ed...

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Main Authors: Sepp Kristiina, Lubi Kadi, Rass Hedvig, Volmer Daisy
Format: Article
Language:English
Published: EDP Sciences 2022-01-01
Series:SHS Web of Conferences
Online Access:https://www.shs-conferences.org/articles/shsconf/pdf/2022/01/shsconf_shw2021_02005.pdf
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author Sepp Kristiina
Lubi Kadi
Rass Hedvig
Volmer Daisy
author_facet Sepp Kristiina
Lubi Kadi
Rass Hedvig
Volmer Daisy
author_sort Sepp Kristiina
collection DOAJ
description The spread of COVID-19 outbreak in 2020 had significant impact on the functioning of the existing healthcare system and required fast adaption to new circumstances for continuing with daily practices. Community pharmacists shared responsibility of ensuring supply of medicines and medical devices, educating people on health related issues, providing pharmaceutical care etc. The aim of this study was to understand how the provision of community pharmacy services changed during the first wave of COVID-19 pandemic in spring of 2020 in Estonia. Qualitative in-depth semi-structured interviews were conducted. Recorded interviews with community pharmacists (n = 21) and experts (n =10) were transcribed verbatim and a systematic text condensation method for textual content analysis was performed. The findings indicated that a number of changes took place in provision of community pharmacy services to assure continuity in providing high-quality pharmacy services in crisis, including addressing difficulties in the supply of medicines; at the same time, to acquire new knowledge for counselling health related topics and personal protective equipment, and to provide psychological support to people in stress. Pandemic had an impact on the content and structure of traditional community pharmacy services in Estonia. The need for expanded professional role of pharmacists was clearly expressed in an emergency situation.
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spelling doaj.art-aa0f53e9e172415d8ca91f411d0cd22c2022-12-21T17:43:02ZengEDP SciencesSHS Web of Conferences2261-24242022-01-011310200510.1051/shsconf/202213102005shsconf_shw2021_02005Provision of community pharmacy services during the first wave of COVID-19 pandemic in Estonia – experiences and future implicationsSepp Kristiina0Lubi Kadi1Rass Hedvig2Volmer Daisy3University of Tartu, Institute of Pharmacy, Faculty of MedicinesTallinn University of Technology, E-medicine Centre, Department of Health TechnologiesTartu Sõbra ApteekUniversity of Tartu, Institute of Pharmacy, Faculty of MedicinesThe spread of COVID-19 outbreak in 2020 had significant impact on the functioning of the existing healthcare system and required fast adaption to new circumstances for continuing with daily practices. Community pharmacists shared responsibility of ensuring supply of medicines and medical devices, educating people on health related issues, providing pharmaceutical care etc. The aim of this study was to understand how the provision of community pharmacy services changed during the first wave of COVID-19 pandemic in spring of 2020 in Estonia. Qualitative in-depth semi-structured interviews were conducted. Recorded interviews with community pharmacists (n = 21) and experts (n =10) were transcribed verbatim and a systematic text condensation method for textual content analysis was performed. The findings indicated that a number of changes took place in provision of community pharmacy services to assure continuity in providing high-quality pharmacy services in crisis, including addressing difficulties in the supply of medicines; at the same time, to acquire new knowledge for counselling health related topics and personal protective equipment, and to provide psychological support to people in stress. Pandemic had an impact on the content and structure of traditional community pharmacy services in Estonia. The need for expanded professional role of pharmacists was clearly expressed in an emergency situation.https://www.shs-conferences.org/articles/shsconf/pdf/2022/01/shsconf_shw2021_02005.pdf
spellingShingle Sepp Kristiina
Lubi Kadi
Rass Hedvig
Volmer Daisy
Provision of community pharmacy services during the first wave of COVID-19 pandemic in Estonia – experiences and future implications
SHS Web of Conferences
title Provision of community pharmacy services during the first wave of COVID-19 pandemic in Estonia – experiences and future implications
title_full Provision of community pharmacy services during the first wave of COVID-19 pandemic in Estonia – experiences and future implications
title_fullStr Provision of community pharmacy services during the first wave of COVID-19 pandemic in Estonia – experiences and future implications
title_full_unstemmed Provision of community pharmacy services during the first wave of COVID-19 pandemic in Estonia – experiences and future implications
title_short Provision of community pharmacy services during the first wave of COVID-19 pandemic in Estonia – experiences and future implications
title_sort provision of community pharmacy services during the first wave of covid 19 pandemic in estonia experiences and future implications
url https://www.shs-conferences.org/articles/shsconf/pdf/2022/01/shsconf_shw2021_02005.pdf
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AT lubikadi provisionofcommunitypharmacyservicesduringthefirstwaveofcovid19pandemicinestoniaexperiencesandfutureimplications
AT rasshedvig provisionofcommunitypharmacyservicesduringthefirstwaveofcovid19pandemicinestoniaexperiencesandfutureimplications
AT volmerdaisy provisionofcommunitypharmacyservicesduringthefirstwaveofcovid19pandemicinestoniaexperiencesandfutureimplications