Mencari Solusi Kritis di Tengah Krisis

What an organization does and says in a crisis situation can permanently influence the organization's image. Crisis communication plans can be supplementary to or part of the crisis management plan. Many believe that a crisis communication plan is key to survival of an organization-knowing what...

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Bibliographic Details
Main Author: Puji Hariyanti
Format: Article
Language:English
Published: Department of Communications, Universitas Islam Indonesia 2016-06-01
Series:Jurnal Komunikasi
Online Access:https://journal.uii.ac.id/jurnal-komunikasi/article/view/6815
Description
Summary:What an organization does and says in a crisis situation can permanently influence the organization's image. Crisis communication plans can be supplementary to or part of the crisis management plan. Many believe that a crisis communication plan is key to survival of an organization-knowing what to say, when, and to whom. Crisis communication team plays a critical role because the public has a great desire for knowledge in crisis situations.
ISSN:1907-848X
2548-7647