The Value and Quality Factors Influencing Purchase Decision of Car Audio Customers

This study examined the value and quality factors affecting the purchase decision of the car audio customers in Phra Nakhon Si Ayutthaya Province. Quantitative data were gathered from 385 selected customers of the product through purposive sampling method. The Pearson’s correlation coefficient using...

Full description

Bibliographic Details
Main Author: Piyaporn Thongmool
Format: Article
Language:English
Published: Institute of Industry and Academic Research Incorporated 2021-03-01
Series:International Journal of Academe and Industry Research
Subjects:
Online Access:https://iiari.org/journal_article/v2_1_128/
_version_ 1797862054671941632
author Piyaporn Thongmool
author_facet Piyaporn Thongmool
author_sort Piyaporn Thongmool
collection DOAJ
description This study examined the value and quality factors affecting the purchase decision of the car audio customers in Phra Nakhon Si Ayutthaya Province. Quantitative data were gathered from 385 selected customers of the product through purposive sampling method. The Pearson’s correlation coefficient using multiple regressions was employed for data analysis. The results revealed that the customers consider the product value factors in their purchase of car audio at high level while product quality factors at the highest level. In terms of product value, the price and social value influenced the purchase decision while the emotional value has no influence. In terms of quality, the service performance, durability, and additional functions influenced the purchase decision while reliability has no influence. The results of the study are helpful to the companies as fundamental data to their business planning in improving their products and services to meet the needs and demands of their customers.
first_indexed 2024-04-09T22:13:05Z
format Article
id doaj.art-aa2d755ef9ff4f808774ee62679a19fb
institution Directory Open Access Journal
issn 2719-0617
2719-0625
language English
last_indexed 2024-04-09T22:13:05Z
publishDate 2021-03-01
publisher Institute of Industry and Academic Research Incorporated
record_format Article
series International Journal of Academe and Industry Research
spelling doaj.art-aa2d755ef9ff4f808774ee62679a19fb2023-03-23T06:28:03ZengInstitute of Industry and Academic Research IncorporatedInternational Journal of Academe and Industry Research2719-06172719-06252021-03-012112010.53378/345655The Value and Quality Factors Influencing Purchase Decision of Car Audio CustomersPiyaporn Thongmool0Rajamangala University of TechnologyThis study examined the value and quality factors affecting the purchase decision of the car audio customers in Phra Nakhon Si Ayutthaya Province. Quantitative data were gathered from 385 selected customers of the product through purposive sampling method. The Pearson’s correlation coefficient using multiple regressions was employed for data analysis. The results revealed that the customers consider the product value factors in their purchase of car audio at high level while product quality factors at the highest level. In terms of product value, the price and social value influenced the purchase decision while the emotional value has no influence. In terms of quality, the service performance, durability, and additional functions influenced the purchase decision while reliability has no influence. The results of the study are helpful to the companies as fundamental data to their business planning in improving their products and services to meet the needs and demands of their customers.https://iiari.org/journal_article/v2_1_128/valuequalityservice performancedurabilityadditional functionscar audio productpurchase decision
spellingShingle Piyaporn Thongmool
The Value and Quality Factors Influencing Purchase Decision of Car Audio Customers
International Journal of Academe and Industry Research
value
quality
service performance
durability
additional functions
car audio product
purchase decision
title The Value and Quality Factors Influencing Purchase Decision of Car Audio Customers
title_full The Value and Quality Factors Influencing Purchase Decision of Car Audio Customers
title_fullStr The Value and Quality Factors Influencing Purchase Decision of Car Audio Customers
title_full_unstemmed The Value and Quality Factors Influencing Purchase Decision of Car Audio Customers
title_short The Value and Quality Factors Influencing Purchase Decision of Car Audio Customers
title_sort value and quality factors influencing purchase decision of car audio customers
topic value
quality
service performance
durability
additional functions
car audio product
purchase decision
url https://iiari.org/journal_article/v2_1_128/
work_keys_str_mv AT piyapornthongmool thevalueandqualityfactorsinfluencingpurchasedecisionofcaraudiocustomers
AT piyapornthongmool valueandqualityfactorsinfluencingpurchasedecisionofcaraudiocustomers