The Mediating Role of Work Satisfaction in the Relationship between Organizational Communication Satisfaction and Organizational Commitment of Healthcare Professionals: A Cross-Sectional Study
The factors that influence the organizational commitment of healthcare professionals, particularly organizational communication and work satisfaction, are essential for all healthcare organizations. This is particularly important for those who are under the pressure of high demand, economic constrai...
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| Format: | Article |
| Language: | English |
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MDPI AG
2023-03-01
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| Series: | Healthcare |
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| Online Access: | https://www.mdpi.com/2227-9032/11/6/806 |
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| author | Helmy Jameel Abu Dalal Vimala Ramoo Mei Chan Chong Mahmoud Danaee Yousef I. Aljeesh Veshaaliini Uma Rajeswaran |
| author_facet | Helmy Jameel Abu Dalal Vimala Ramoo Mei Chan Chong Mahmoud Danaee Yousef I. Aljeesh Veshaaliini Uma Rajeswaran |
| author_sort | Helmy Jameel Abu Dalal |
| collection | DOAJ |
| description | The factors that influence the organizational commitment of healthcare professionals, particularly organizational communication and work satisfaction, are essential for all healthcare organizations. This is particularly important for those who are under the pressure of high demand, economic constraints, and staff shortages. This study examined the relationship between organizational communication satisfaction and organizational commitment among healthcare professionals and the mediating role of work satisfaction in the relationship. A validated self-administered questionnaire and a universal sampling approach were used to conduct a cross-sectional survey of 235 healthcare professionals in the Gaza Strip, Palestine. The data were analyzed using SPSS version 25 and SmartPLS software to perform partial least squares structural equation modeling (PLS-SEM). A STROBE checklist was used to report the results. The results show a significant positive correlation between all measured variables. Work satisfaction partially mediates the relationship between organizational communication satisfaction and organizational commitment. The results of the PLS-SEM analyses suggest that communication satisfaction and work satisfaction account for 61% of the variation in organizational commitment. This study reveals that work satisfaction and communication satisfaction are imperative to building a sense of commitment in healthcare professionals. These results reinforce the existing evidence on the factors that influence the organizational commitment of healthcare professionals. Strategies to better shape internal communication practices and improve the work environment through regular feedback to healthcare professionals are essential to strengthening their organizational commitment. |
| first_indexed | 2024-03-11T06:29:21Z |
| format | Article |
| id | doaj.art-aa41ed3d38924d21a13563467e3213ca |
| institution | Directory Open Access Journal |
| issn | 2227-9032 |
| language | English |
| last_indexed | 2024-03-11T06:29:21Z |
| publishDate | 2023-03-01 |
| publisher | MDPI AG |
| record_format | Article |
| series | Healthcare |
| spelling | doaj.art-aa41ed3d38924d21a13563467e3213ca2023-11-17T11:20:36ZengMDPI AGHealthcare2227-90322023-03-0111680610.3390/healthcare11060806The Mediating Role of Work Satisfaction in the Relationship between Organizational Communication Satisfaction and Organizational Commitment of Healthcare Professionals: A Cross-Sectional StudyHelmy Jameel Abu Dalal0Vimala Ramoo1Mei Chan Chong2Mahmoud Danaee3Yousef I. Aljeesh4Veshaaliini Uma Rajeswaran5Department of Nursing Science, Faculty of Medicine, Universiti Malaya, Kuala Lumpur 50603, MalaysiaDepartment of Nursing Science, Faculty of Medicine, Universiti Malaya, Kuala Lumpur 50603, MalaysiaDepartment of Nursing Science, Faculty of Medicine, Universiti Malaya, Kuala Lumpur 50603, MalaysiaDepartment of Social and Preventive Medicine, Faculty of Medicine, Universiti Malaya, Kuala Lumpur 60503, MalaysiaScientific Research and Postgraduate, Islamic University of Gaza, Gaza City 00972, PalestineDepartment of Medicine, Universiti Kebangsaan Malaysia Medical Centre, Kuala Lumpur 56000, MalaysiaThe factors that influence the organizational commitment of healthcare professionals, particularly organizational communication and work satisfaction, are essential for all healthcare organizations. This is particularly important for those who are under the pressure of high demand, economic constraints, and staff shortages. This study examined the relationship between organizational communication satisfaction and organizational commitment among healthcare professionals and the mediating role of work satisfaction in the relationship. A validated self-administered questionnaire and a universal sampling approach were used to conduct a cross-sectional survey of 235 healthcare professionals in the Gaza Strip, Palestine. The data were analyzed using SPSS version 25 and SmartPLS software to perform partial least squares structural equation modeling (PLS-SEM). A STROBE checklist was used to report the results. The results show a significant positive correlation between all measured variables. Work satisfaction partially mediates the relationship between organizational communication satisfaction and organizational commitment. The results of the PLS-SEM analyses suggest that communication satisfaction and work satisfaction account for 61% of the variation in organizational commitment. This study reveals that work satisfaction and communication satisfaction are imperative to building a sense of commitment in healthcare professionals. These results reinforce the existing evidence on the factors that influence the organizational commitment of healthcare professionals. Strategies to better shape internal communication practices and improve the work environment through regular feedback to healthcare professionals are essential to strengthening their organizational commitment.https://www.mdpi.com/2227-9032/11/6/806healthcare professionalswork satisfactionorganizational communicationorganizational commitment |
| spellingShingle | Helmy Jameel Abu Dalal Vimala Ramoo Mei Chan Chong Mahmoud Danaee Yousef I. Aljeesh Veshaaliini Uma Rajeswaran The Mediating Role of Work Satisfaction in the Relationship between Organizational Communication Satisfaction and Organizational Commitment of Healthcare Professionals: A Cross-Sectional Study Healthcare healthcare professionals work satisfaction organizational communication organizational commitment |
| title | The Mediating Role of Work Satisfaction in the Relationship between Organizational Communication Satisfaction and Organizational Commitment of Healthcare Professionals: A Cross-Sectional Study |
| title_full | The Mediating Role of Work Satisfaction in the Relationship between Organizational Communication Satisfaction and Organizational Commitment of Healthcare Professionals: A Cross-Sectional Study |
| title_fullStr | The Mediating Role of Work Satisfaction in the Relationship between Organizational Communication Satisfaction and Organizational Commitment of Healthcare Professionals: A Cross-Sectional Study |
| title_full_unstemmed | The Mediating Role of Work Satisfaction in the Relationship between Organizational Communication Satisfaction and Organizational Commitment of Healthcare Professionals: A Cross-Sectional Study |
| title_short | The Mediating Role of Work Satisfaction in the Relationship between Organizational Communication Satisfaction and Organizational Commitment of Healthcare Professionals: A Cross-Sectional Study |
| title_sort | mediating role of work satisfaction in the relationship between organizational communication satisfaction and organizational commitment of healthcare professionals a cross sectional study |
| topic | healthcare professionals work satisfaction organizational communication organizational commitment |
| url | https://www.mdpi.com/2227-9032/11/6/806 |
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