Portuguese Adaptation and Input for the Validation of the Views on Inpatient Care (VOICE) Outcome Measure to Assess Service Users’ Perceptions of Inpatient Psychiatric Care
Introduction: Patient satisfaction is an important measure of health care quality. Patients’ views have seldom been considered in the construction of measures addressing satisfaction with inpatient facilities in psychiatry. The Views on Inpatient Care - VOICE - is a first service-user generated outc...
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| Format: | Article |
| Language: | English |
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Ordem dos Médicos
2017-11-01
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| Series: | Acta Médica Portuguesa |
| Subjects: | |
| Online Access: | http://actamedicaportuguesa.com/revista/index.php/amp/article/view/8596 |
| _version_ | 1818599174836322304 |
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| author | João Palha Filipa Palha Pedro Dias Manuel Gonçalves-Pereira |
| author_facet | João Palha Filipa Palha Pedro Dias Manuel Gonçalves-Pereira |
| author_sort | João Palha |
| collection | DOAJ |
| description | Introduction: Patient satisfaction is an important measure of health care quality. Patients’ views have seldom been considered in the construction of measures addressing satisfaction with inpatient facilities in psychiatry. The Views on Inpatient Care - VOICE - is a first service-user generated outcome measure relying solely on their perceptions of acute care, representing a valuable indicator of service users’ perceived quality of care. The present study aimed to contribute to the validation of the Portuguese version of VOICE.
Material and Methods: The questionnaire was translated into Portuguese and applied to a sample of eighty-five female inpatients of a psychiatric institution. Data analysis focused on assessing reliability and exploring the impact of demographic and clinical variables on participants’ satisfaction.
Results: Internal consistency of the questionnaire was high (α = 0.87). Participants’ age and marital status were associated with differences in scores, with older patients and patients who were married or involved in a close relationship presenting higher satisfaction levels.
Discussion: The questionnaire demonstrated good internal consistency and acceptability, as well as construct validity. Further studies should expand the analysis of the psychometric properties of this measure e.g., test-retest reliability.
Conclusion: The Portuguese version of VOICE is a promising tool to assess service users’ perceptions of inpatient psychiatric care in Portugal. |
| first_indexed | 2024-12-16T12:15:24Z |
| format | Article |
| id | doaj.art-aa6b72e8fb8e4216a72a11189ec0b120 |
| institution | Directory Open Access Journal |
| issn | 0870-399X 1646-0758 |
| language | English |
| last_indexed | 2024-12-16T12:15:24Z |
| publishDate | 2017-11-01 |
| publisher | Ordem dos Médicos |
| record_format | Article |
| series | Acta Médica Portuguesa |
| spelling | doaj.art-aa6b72e8fb8e4216a72a11189ec0b1202022-12-21T22:32:07ZengOrdem dos MédicosActa Médica Portuguesa0870-399X1646-07582017-11-01301179079510.20344/amp.85964584Portuguese Adaptation and Input for the Validation of the Views on Inpatient Care (VOICE) Outcome Measure to Assess Service Users’ Perceptions of Inpatient Psychiatric CareJoão Palha0Filipa Palha1Pedro Dias2Manuel Gonçalves-Pereira3Serviços Locais de Saúde Mental. Centro Hospitalar Póvoa de Varzim - Vila do Conde. Póvoa de Varzim. Portugal. ENCONTRAR+SE: Associação para a Promoção da Saúde Mental. Porto. Portugal.ENCONTRAR+SE: Associação para a Promoção da Saúde Mental. Porto. Portugal. Centro de Estudos em Desenvolvimento Humano. Faculdade de Educação e Psicologia. Universidade Católica Portuguesa. Porto. Portugal.Centro de Estudos em Desenvolvimento Humano. Faculdade de Educação e Psicologia. Universidade Católica Portuguesa. Porto. Portugal.CEDOC - Centro de Estudos de Doenças Crónicas. NOVA Medical School/Faculdade de Ciências Médicas. Universidade Nova de Lisboa. Lisboa. Portugal.Introduction: Patient satisfaction is an important measure of health care quality. Patients’ views have seldom been considered in the construction of measures addressing satisfaction with inpatient facilities in psychiatry. The Views on Inpatient Care - VOICE - is a first service-user generated outcome measure relying solely on their perceptions of acute care, representing a valuable indicator of service users’ perceived quality of care. The present study aimed to contribute to the validation of the Portuguese version of VOICE. Material and Methods: The questionnaire was translated into Portuguese and applied to a sample of eighty-five female inpatients of a psychiatric institution. Data analysis focused on assessing reliability and exploring the impact of demographic and clinical variables on participants’ satisfaction. Results: Internal consistency of the questionnaire was high (α = 0.87). Participants’ age and marital status were associated with differences in scores, with older patients and patients who were married or involved in a close relationship presenting higher satisfaction levels. Discussion: The questionnaire demonstrated good internal consistency and acceptability, as well as construct validity. Further studies should expand the analysis of the psychometric properties of this measure e.g., test-retest reliability. Conclusion: The Portuguese version of VOICE is a promising tool to assess service users’ perceptions of inpatient psychiatric care in Portugal.http://actamedicaportuguesa.com/revista/index.php/amp/article/view/8596InpatientsMental Health ServicesMentally Ill PersonsPatient SatisfactionPortugalPsychometricsSurveys and Questionnaires |
| spellingShingle | João Palha Filipa Palha Pedro Dias Manuel Gonçalves-Pereira Portuguese Adaptation and Input for the Validation of the Views on Inpatient Care (VOICE) Outcome Measure to Assess Service Users’ Perceptions of Inpatient Psychiatric Care Acta Médica Portuguesa Inpatients Mental Health Services Mentally Ill Persons Patient Satisfaction Portugal Psychometrics Surveys and Questionnaires |
| title | Portuguese Adaptation and Input for the Validation of the Views on Inpatient Care (VOICE) Outcome Measure to Assess Service Users’ Perceptions of Inpatient Psychiatric Care |
| title_full | Portuguese Adaptation and Input for the Validation of the Views on Inpatient Care (VOICE) Outcome Measure to Assess Service Users’ Perceptions of Inpatient Psychiatric Care |
| title_fullStr | Portuguese Adaptation and Input for the Validation of the Views on Inpatient Care (VOICE) Outcome Measure to Assess Service Users’ Perceptions of Inpatient Psychiatric Care |
| title_full_unstemmed | Portuguese Adaptation and Input for the Validation of the Views on Inpatient Care (VOICE) Outcome Measure to Assess Service Users’ Perceptions of Inpatient Psychiatric Care |
| title_short | Portuguese Adaptation and Input for the Validation of the Views on Inpatient Care (VOICE) Outcome Measure to Assess Service Users’ Perceptions of Inpatient Psychiatric Care |
| title_sort | portuguese adaptation and input for the validation of the views on inpatient care voice outcome measure to assess service users perceptions of inpatient psychiatric care |
| topic | Inpatients Mental Health Services Mentally Ill Persons Patient Satisfaction Portugal Psychometrics Surveys and Questionnaires |
| url | http://actamedicaportuguesa.com/revista/index.php/amp/article/view/8596 |
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