Employee engagement and open service innovation: The roles of creative self-efficacy and employee innovative behaviour
Improving the innovation ability of organizations is the focal point of management study. This paper puts forward that innovative self-efficacy and employees’ innovative behaviour are continuous mediating variables, and discusses the influence mechanism of employees’ involvement and open service inn...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
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Frontiers Media S.A.
2022-09-01
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| Series: | Frontiers in Psychology |
| Subjects: | |
| Online Access: | https://www.frontiersin.org/articles/10.3389/fpsyg.2022.921687/full |
| _version_ | 1811185288125349888 |
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| author | Xiaole Wan Xiaole Wan Ruixin He Ruixin He Guixian Zhang Jian Zhou |
| author_facet | Xiaole Wan Xiaole Wan Ruixin He Ruixin He Guixian Zhang Jian Zhou |
| author_sort | Xiaole Wan |
| collection | DOAJ |
| description | Improving the innovation ability of organizations is the focal point of management study. This paper puts forward that innovative self-efficacy and employees’ innovative behaviour are continuous mediating variables, and discusses the influence mechanism of employees’ involvement and open service innovation from the individual factor level. In this study, a sample of 103 employees from travel companies was used to examine the hypothesis. The results show that employee engagement is positively related to open service innovation. Innovative self-efficacy plays a completely intermediary role between employee engagement and employee innovative behaviour; Creative self-efficacy and employees’ innovative behaviour play a continuous intermediary role between employees’ engagement and open service innovation. The results of this study will eventually help enterprises to carry out service innovation behaviour. |
| first_indexed | 2024-04-11T13:26:59Z |
| format | Article |
| id | doaj.art-aa8415b8846e4c12bd138e636d3295dc |
| institution | Directory Open Access Journal |
| issn | 1664-1078 |
| language | English |
| last_indexed | 2024-04-11T13:26:59Z |
| publishDate | 2022-09-01 |
| publisher | Frontiers Media S.A. |
| record_format | Article |
| series | Frontiers in Psychology |
| spelling | doaj.art-aa8415b8846e4c12bd138e636d3295dc2022-12-22T04:22:01ZengFrontiers Media S.A.Frontiers in Psychology1664-10782022-09-011310.3389/fpsyg.2022.921687921687Employee engagement and open service innovation: The roles of creative self-efficacy and employee innovative behaviourXiaole Wan0Xiaole Wan1Ruixin He2Ruixin He3Guixian Zhang4Jian Zhou5Management College, Ocean University of China, Qingdao, ChinaMarine Development Studies Institute of OUC, Key Research Institute of Humanities and Social Sciences at Universities, Ministry of Education, Qingdao, ChinaManagement College, Ocean University of China, Qingdao, ChinaManagement College, Xi’an Jiaotong University, Xian, ChinaManagement College, Ocean University of China, Qingdao, ChinaSchool of Business, Qingdao University, Qingdao, ChinaImproving the innovation ability of organizations is the focal point of management study. This paper puts forward that innovative self-efficacy and employees’ innovative behaviour are continuous mediating variables, and discusses the influence mechanism of employees’ involvement and open service innovation from the individual factor level. In this study, a sample of 103 employees from travel companies was used to examine the hypothesis. The results show that employee engagement is positively related to open service innovation. Innovative self-efficacy plays a completely intermediary role between employee engagement and employee innovative behaviour; Creative self-efficacy and employees’ innovative behaviour play a continuous intermediary role between employees’ engagement and open service innovation. The results of this study will eventually help enterprises to carry out service innovation behaviour.https://www.frontiersin.org/articles/10.3389/fpsyg.2022.921687/fullemployee engagementcreative self-efficacyemployee innovative behaviouropen service innovationSEM |
| spellingShingle | Xiaole Wan Xiaole Wan Ruixin He Ruixin He Guixian Zhang Jian Zhou Employee engagement and open service innovation: The roles of creative self-efficacy and employee innovative behaviour Frontiers in Psychology employee engagement creative self-efficacy employee innovative behaviour open service innovation SEM |
| title | Employee engagement and open service innovation: The roles of creative self-efficacy and employee innovative behaviour |
| title_full | Employee engagement and open service innovation: The roles of creative self-efficacy and employee innovative behaviour |
| title_fullStr | Employee engagement and open service innovation: The roles of creative self-efficacy and employee innovative behaviour |
| title_full_unstemmed | Employee engagement and open service innovation: The roles of creative self-efficacy and employee innovative behaviour |
| title_short | Employee engagement and open service innovation: The roles of creative self-efficacy and employee innovative behaviour |
| title_sort | employee engagement and open service innovation the roles of creative self efficacy and employee innovative behaviour |
| topic | employee engagement creative self-efficacy employee innovative behaviour open service innovation SEM |
| url | https://www.frontiersin.org/articles/10.3389/fpsyg.2022.921687/full |
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