Effects of Product and Product Company Information on Generation Zs’ Purchasing Preferences

The generational cohort now commonly referred to as Generation Z numbers approximately 65 million in the United States. They share a number of traits with their millennial predecessors, such as the aspiration to purchase from, and work for socially conscious companies. They are also the first genera...

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Main Authors: Steven Dahlquist, Michael Scott Garver
Format: Article
Language:English
Published: Pompea College of Business 2022-05-01
Series:American Business Review
Subjects:
Online Access:https://digitalcommons.newhaven.edu/americanbusinessreview/vol25/iss1/11/
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author Steven Dahlquist
Michael Scott Garver
author_facet Steven Dahlquist
Michael Scott Garver
author_sort Steven Dahlquist
collection DOAJ
description The generational cohort now commonly referred to as Generation Z numbers approximately 65 million in the United States. They share a number of traits with their millennial predecessors, such as the aspiration to purchase from, and work for socially conscious companies. They are also the first generation to grow up with instantaneous access to information via digital mobile technology and rely on digital platforms and social media for information. To better understand how this emerging consumer category processes product information and product company information regarding social behaviors, an experimental design and two methods of analysis (Choice-Based Conjoint and Latent Class Cluster) are employed. Results indicate that Gen Z consumers’ purchase preferences may be highly influenced by consumer product companies’ purported social and economic behavior, but other attributes remain highly relevant. Further, three distinctive need-based sub-segments combining certain product attributes and company social behavior, of the Gen Z cohort may exist.
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spelling doaj.art-aad22d0894fa4831a0f43f620ff093402022-12-22T00:11:57ZengPompea College of BusinessAmerican Business Review0743-23482689-88102022-05-0125120922010.37625/abr.25.1.209-220Effects of Product and Product Company Information on Generation Zs’ Purchasing PreferencesSteven Dahlquist0Michael Scott Garver1Grand Valley State UniversityCentral Michigan UniversityThe generational cohort now commonly referred to as Generation Z numbers approximately 65 million in the United States. They share a number of traits with their millennial predecessors, such as the aspiration to purchase from, and work for socially conscious companies. They are also the first generation to grow up with instantaneous access to information via digital mobile technology and rely on digital platforms and social media for information. To better understand how this emerging consumer category processes product information and product company information regarding social behaviors, an experimental design and two methods of analysis (Choice-Based Conjoint and Latent Class Cluster) are employed. Results indicate that Gen Z consumers’ purchase preferences may be highly influenced by consumer product companies’ purported social and economic behavior, but other attributes remain highly relevant. Further, three distinctive need-based sub-segments combining certain product attributes and company social behavior, of the Gen Z cohort may exist.https://digitalcommons.newhaven.edu/americanbusinessreview/vol25/iss1/11/generation zproduct attributescompany behaviorpurchase preference
spellingShingle Steven Dahlquist
Michael Scott Garver
Effects of Product and Product Company Information on Generation Zs’ Purchasing Preferences
American Business Review
generation z
product attributes
company behavior
purchase preference
title Effects of Product and Product Company Information on Generation Zs’ Purchasing Preferences
title_full Effects of Product and Product Company Information on Generation Zs’ Purchasing Preferences
title_fullStr Effects of Product and Product Company Information on Generation Zs’ Purchasing Preferences
title_full_unstemmed Effects of Product and Product Company Information on Generation Zs’ Purchasing Preferences
title_short Effects of Product and Product Company Information on Generation Zs’ Purchasing Preferences
title_sort effects of product and product company information on generation zs purchasing preferences
topic generation z
product attributes
company behavior
purchase preference
url https://digitalcommons.newhaven.edu/americanbusinessreview/vol25/iss1/11/
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