Business Processes Reengineering Portfolio Selection

This paper presents a multi-objective zero-one linear programming model with fuzzy parameters to select a proper portfolio of processes for reengineering in the manufacturing companies. Based on a new setof qualitative and quantitative indicators, an evaluation method is presented to measure and est...

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Main Authors: Maghsoud Amiri, Alireza Alinezhad
Format: Article
Language:fas
Published: Allameh Tabataba'i University Press 2010-09-01
Series:مطالعات مدیریت بهبود و تحول
Subjects:
Online Access:https://jmsd.atu.ac.ir/article_3662_52ab7c9d8c1e03e946f9e6ceab0c5974.pdf
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author Maghsoud Amiri
Alireza Alinezhad
author_facet Maghsoud Amiri
Alireza Alinezhad
author_sort Maghsoud Amiri
collection DOAJ
description This paper presents a multi-objective zero-one linear programming model with fuzzy parameters to select a proper portfolio of processes for reengineering in the manufacturing companies. Based on a new setof qualitative and quantitative indicators, an evaluation method is presented to measure and estimate the reengineering effect of processes on the improvement of company performance. Fuzzy sets theory is used because some variables are verbal and we have some uncertain data. So, analytic hierarchy process, multi-criteria group decision making, fuzzy theory and portfolio theory all were used together to develop a process portfolio selection model. In this model, processes which make maximum value for company and cause theleast staff resistance are selected for reengineering. Also considering the membership degree of fuzzy numbers, a novel method is developed to solve multi-objective zero-one linear programming problems with fuzzy parameters. Finally, an illustrative case study is included to demonstrate the efficiency and practicality of the proposed model.
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spelling doaj.art-aae45e4692ca4fa38519b5ab4bd83ce12023-12-19T06:36:44ZfasAllameh Tabataba'i University Pressمطالعات مدیریت بهبود و تحول2251-80372476-59882010-09-0120621353662Business Processes Reengineering Portfolio SelectionMaghsoud Amiri0Alireza Alinezhad1∗ Assistant Professor, Department of Industrial Management, Allameh Tabataba’i UniversityAssistant Professor, Faculty of Industrial and Mechanical Engineering Islamic Azad University- Qazvin branchThis paper presents a multi-objective zero-one linear programming model with fuzzy parameters to select a proper portfolio of processes for reengineering in the manufacturing companies. Based on a new setof qualitative and quantitative indicators, an evaluation method is presented to measure and estimate the reengineering effect of processes on the improvement of company performance. Fuzzy sets theory is used because some variables are verbal and we have some uncertain data. So, analytic hierarchy process, multi-criteria group decision making, fuzzy theory and portfolio theory all were used together to develop a process portfolio selection model. In this model, processes which make maximum value for company and cause theleast staff resistance are selected for reengineering. Also considering the membership degree of fuzzy numbers, a novel method is developed to solve multi-objective zero-one linear programming problems with fuzzy parameters. Finally, an illustrative case study is included to demonstrate the efficiency and practicality of the proposed model.https://jmsd.atu.ac.ir/article_3662_52ab7c9d8c1e03e946f9e6ceab0c5974.pdfbusiness process reengineering (bpr)process portfolio selectionanalytic hierarchy process (ahp)performance measurementfuzzy theorymulti-objective zero-one linear programming
spellingShingle Maghsoud Amiri
Alireza Alinezhad
Business Processes Reengineering Portfolio Selection
مطالعات مدیریت بهبود و تحول
business process reengineering (bpr)
process portfolio selection
analytic hierarchy process (ahp)
performance measurement
fuzzy theory
multi-objective zero-one linear programming
title Business Processes Reengineering Portfolio Selection
title_full Business Processes Reengineering Portfolio Selection
title_fullStr Business Processes Reengineering Portfolio Selection
title_full_unstemmed Business Processes Reengineering Portfolio Selection
title_short Business Processes Reengineering Portfolio Selection
title_sort business processes reengineering portfolio selection
topic business process reengineering (bpr)
process portfolio selection
analytic hierarchy process (ahp)
performance measurement
fuzzy theory
multi-objective zero-one linear programming
url https://jmsd.atu.ac.ir/article_3662_52ab7c9d8c1e03e946f9e6ceab0c5974.pdf
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