Service quality dimensions affect outpatient satisfaction

Service quality dimensions affect outpatient satisfaction

<p><strong><em>Background:</em></strong><em> Monitoring the level of patient satisfaction is the target of health agencies, in this case hospitals, to develop and compete with other hospitals. This measure is to determine the extent to which the dimensions of the...

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Bibliographic Details
Main Authors:	Defri Fitriya Nengsih, Fatma Siti Fatimah, Choirul Anwar, Edi Sampurno Ridwan
Format:	Article
Language:	Indonesian
Published:	Alma Ata University Press 2023-07-01
Series:	Jurnal Ners dan Kebidanan Indonesia
Subjects:	dimensions of service quality patient satisfaction inpatient
Online Access:	https://ejournal.almaata.ac.id/index.php/JNKI/article/view/3098

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